Ask the Community

I have to groups in a frame and when i want to add the scroll behavior to the frame it shows me this: so the fix position never appears

Hi folks, I thought that the professional plan was $12/mo but it has changed to $15? When did this happen and why was there no explanation for it?

i dont know, when I open Figma as editor, and edit components. component variants cannot be edited at all. but, when I restart the computer, everything runs normally. but not long after, the error occurred again. does anyone have a solution to this problem?

My company is looking to replace all out Miro licenses with FigJam but we won’t do that until FigJam has support for JIRA Server. We have our own JIRA instance installed on our network (We can’t use JIRA Cloud due to regluations) and would like to move over to FigJam. Is there any update on creating support for JIRA Server to the same extent as Miro?

Figma must alert the organization administrator when there is a change of editors, because as they do today, the account arrives as a surprise. Just today Figma charged me an invoice containing 2 Figma Jam, and 2 Figma editors. I don’t remember authorizing such actions, I signed Figma just for myself as an editor, out of nowhere comes an invoice 4x higher than expected. It gave the impression that Figma was stealing from me. They urgently need to improve transparency!

I have a component setup that looks like this. (Example attached below) The placeholder image is set to ‘fill’ width / ‘640’ fixed height. I’m using this component in many places in my design file. Not all images I add to the placeholder fill the height in the design file. (Example attached below) Can the height of this placeholder be adjusted depending on the size of the image placed? Otherwise, I’ll have unnecessary white space at the top and bottom of the image if it doesn’t fill the full placeholder space.

I have noticed recently that if I want to drop a frame into another frame Figma will prevent me from doing so if the frame I am trying to drop exceeds the width or height of the target frame. I am guessing this is to prevent a target frame from getting all wacky. I would much rather have the target frame get into temporary disarray until I adjust the dropped frame, or have the dropped frame gain absolute position. Either way… I would rather adjust the dropped frame within the target frame rather than have to adjust it beforehand and outside of it. I don’t remember ever having this issue… just the past month or so. Is this a new thing?

I’ve recently had problems with a Figma file in which i’m storing a lot of images. One of the pages, is now only loading low resolution versions of the original images - They are embedded at their correct pixel dimensions, but only loading a very blurry pixelated version of the original high res images. I kept getting the the "File has unsaved changes " warning on the file, i could not close it for over a day without it Figma me I would lose my changes, I dont understand, Figma should not work like this. My file is now broken and I have none of new ui features or any of the other updates, what am i paying for?

Building a quick prototype of a fairly typical app that has a 2-level nav - global nav across the top and each section has it’s own set of tabs. Is it possible to set an on-click target for the tabs that references the current state/location within the app? In other words, if you’re on “Section 1” the tabs would connect to 1a, 1b, 1c, etc. If you’re on “Section 2”, the tabs would connect to 2a, 2b, 2c, etc. I’d like to avoid having multiple sub nav objects if possible. Many thanks in advance!

We don’t know how else to contact the Figma support team besides starting a discussion and asking them what’s going on. We wanted to contact Figma in an interactive way rather than through one-way email communication, which is why we are posting this on the community forum. We are slowly losing our excitement for the new update as things have been moved, and we need to practice ASAP before new projects come our way. Please help. Thanks 🙏

Hi! I’ve created a conditional variable that pauses a certain audio component when clicking. And i want it to open a new video. the video i want to activate works perfectly fine, but for some reason it doesn’t seem to work as a reation to the click interaction.

I don’t like how there panels have gaps around them. It is not very helpful to access the vertical ruler. You have to move over the left panel to bring a ruler in. Go back to the panels that do not have gaps and please place the ruler on the right side of the panel.

An error occurred while opening the editor

I’m trying to find something that functions similar to cards in Miro. A “card” is more or less a box where you can type in a headline + details, set a color, set a due date and assign the card to someone on the team. When zoomed out, the headline is visible, along with the due date and the assignee’s avatar. There is also a button to click on the card to display the full text and card description. Does FigJam offer something similar?

When I get a link to a Figma file, I can see the name of the file, but I have no idea what team the file lives under. When I use the search function, only files show up, never teams. The only way I’ve been able to discover which team corresponds to a file is to open a file, look at the editing history for a designer’s name, then look at the name of the designer, search for that designer’s name, then see a list of what teams that designer is active in, then manually look through each team until I stumble upon the file within one of those teams. Is there something I’m missing? Why doesn’t Figma show what team a file lives under?

Whenever I export my document from Figma and open it into adobe acrobat it sows me some unwanted black borders and shadows how can I fix this?

I know that Figma made an Update but I was using only the work Figma for a while now and I saw that my Drafts had been moved to Drafts to move folder. So now I also logged in my personal Figma but all my drafts have dissapeared. They are not in recent or deleted or anything. Please help, all my work was there…

I cannot figure out the new boolean property. I can add the boolean property to the component set, but then I can’t select a layer to apply it to. I’m not sure if I’m just not seeing something or if this feature is broken for me. I also can’t find any help docs from Figma on this. If anyone could share some screenshots of how you use the new boolean feature, that would be much appreciated

hello guys, I need some help here. so, the problem is when I put the overlay tab prototype and testing to click the overlay tab the height of my website is still fix but the tab is going like this. What I want is to make this height is responsive when the tab expand. I try to find any tutorial related to this problem but I still have no clue to find any solution to fix this problem because I’m new to design and use figma. Hope you guys have no trouble to understand what I’m saying. Thanks 😃

When I make changes to a component and I’m ready to publish, there are 2 options; Publish within {Project name} Publish with {Org name} I made a few tweaks and wanted to test out the component only within the team project so I published it within {Project name}, however, viewers of the {Project name} are still able to see the changes. I believe this is a bug and shouldn’t happen.

Hello Everyone, I have a few design resources I wanted to share with the Figma community, but something strange keeps happening. It says there’s no problem with the publishing process, but my resources just don’t appear, even when I search for them. I didn’t receive any error notifications, so I’m really confused about why this is happening. Has anyone else experienced this? Any solutions? Thank you.

When devs try to export this svg icon, it doesn’t show the fill of the books inside the square… To made the shape of the books, i made a “substract selection” on one of them, I duplicate de shape and flat all of them to made a vector shape. Thanks for your help 🙂

Hi, My educational plan is expiring in 2 weeks and I have a couple of files within a Team (i’m the owner of the team). Not sure, but apparently I’ll lose access to those? The notification email I’ve received specifically mentioned to “Duplicate or move files to your personal drafts to save them for later”, but I sincerely don’t see where the option is for moving files into the draft section.

When I run my prototype in preview or presentation mode on desktop it works perfectly fine. But I found that if using the prototype in Figma mirror or a mobile browser, states are not preserved when leaving and then returning to the frame. For example I have boolean variables that become true based on conditional logic, but if I were to leave the frame and then return to it the boolean variable goes back to being false. Another example is I have an interactive component of an input field, when I set it to filled and then leave and come back to the frame the field is empty again. Is state memorization in a prototype only supported on Figma desktop? Or is this a bug? Because of this issue I haven’t able to start usability testing.

Please excuse me…I’m not a professional developer. I’m trying to write a plugin that is able to find the export settings (set by the user in the app) of a component in a team library when I pull an instance. In the console, I get [object, Object] for mainComponent.exportSettings: figma.on('selectionchange', async () => { const selection = figma.currentPage.selection; const instance = selection[0]; if(instance.type === "INSTANCE" && selection.length === 1){ const mainComponent = await instance.getMainComponentAsync(); if(mainComponent){ console.log("Main component: " + mainComponent.parent?.name); console.log("Main component's export settings: " + mainComponent.exportSettings); figma.closePlugin(); } } I’d really appreciate any help, especially if it’s accompanied by a good explanation (since, I’m trying to learn this stuff). Thanks!!!