Ask the Community

Hi team, I’m really hoping someone can help me, I’ve started to use Figma and when I first started I was able to copy and paste vector graphics from illustrator to Figma without any issues, now all of a sudden the vectors are coming in all broken. See first image below They still remain as vectors but there are bits missing and lines going everywhere, I have tried all the normal paste properties and clipboard handling settings in both Figma and illustrator. I have tried updating all versions of software as well as reinstalling applications and nothing seems to work. I’ve also tried to save as an SVG and sometimes this work and sometimes it doesn’t with the outlines not being clean (see second image) I’m hoping someone on this forum has had a similar issue and has a fix or work around. Please help this is driving me nuts and is really effecting the way I work, thanks

Is it possible to create a multi-level tab navigation in Figma? Let’s say the top level will have 4 tabs and each tab will have 4 or 5 sub tabs that will display the contents.

I’ve been testing Figma slides for a few days and have encountered a few bugs and issues: When I switch to design mode on my 14-inch MacBook, I cannot see my layers in the sidebar. They only appear when I move the window to my larger second monitor. When presenting, the presentation opens in a new file. To maximize the presentation view and hide everything else, I have to minimize and then maximize the window again. The maximize button on the top right doesn’t work immediately. While animating a video, the arrow keys don’t advance to the next slide unless I click very quickly, which isn’t ideal. I have to use my mouse to go to the next slide. This becomes problematic in full-screen video mode because clicking on the video pauses it, preventing me from navigating to the next slide. The table function is great, but I can’t change the corner radius, which is inconvenient when trying to fit the design to a specific brand style. Anyone who might have solutions to these issues?

Hey guys, what’s up? How are you doing? Would like to ask here why there is no Copy as SVG shortcut? Being a very used format on the entire world, a SVG shortcut would trigger a lot of designers a way faster way to design with us on Figma. Before After Please, if you agree with me, share with others Figmers

Currently, there is no menu to create an API token in the account settings.

My project content was deleted. I don’t know what the problem is. I suddenly didn’t find any of the elements.

Due to the ongoing conflict in my country, my college degree has been extended to the end of the year. Currently, I am in the midst of exams of my degree and haven’t had the opportunity to organize my files yet. Would it be possible to extend my educational subscription until the end of the year? This would greatly help me complete my studies and transition smoothly to the pro subscription afterward.

when I wanted to copy my Figma file to another Figma file there was a notification if i want to block and don’t accept paste the frame there I wrongly chose block and denied tp accept pasting my frame to the file. now when i again wan to copy my frames to this Figma file i can not paste any thing and I don’t have any notification to accept it.

I have a dropdown button, which I want to change in appearance when pressed. This behavior is universal, so I’ve set it up on the component itself. For individual use cases of this dropdown button, I place an instance in my prototype, then create a new frame for the dropdown’s contents. I then add an instance-level interaction to open this frame as an overlay on-click. This tends to work on the first click, though the variant appearance change in the button doesn’t happen. Then in subsequent clicks, the variant appearance changes but the overlay doesn’t open. It’s as if the appearance-changing interaction is blocking the overlay-opening interaction.

This is actually a message for the Figma product team, unless someone made a custom exension for this (which shouldn’t be needed). The ability to hide Google fonts from the font menu was removed with a recent version, see this screenshot: It’s quite cumbersome to scroll through 1000s of Google fonts only to find our selection of local fonts. I know we can type the name to search, but during font exploration we can’t easily memorize each font name and weight yet. And we hardly ever use Google fonts. Why was this feature removed? It would be a huge time saver if this can be enabled again.

I have this: If I group red and blue together, and yellow and green together, how do I exclude the two groups? If I do an exclude selection it turns into this: Not only are the colors unified, but the groups’ elements are also subject to exclusion. Unexpected, but still working as intended For lines cutting through groups, I figured I could rasterize them. It works in that case although you’ll have to maintain the pre-rasterized group. But in this case, when I did an exclude selection, the 2nd image(very right box) just disappeared Is there an easier way to do this? Like an inverse mask? Any help is appreciated, thanks in advance!

Hello everyone! See how the final preview of my prototype in “Present” mode doesn’t work or fit perfectly like in “Preview” mode, whether on the desktop or Windows app… As you can see, there is a gap at the bottom right of the gadget screen 😦 What can I do to fix or adjust this?

I’ve annual subscription but want to include additional design seats to my professional plan with monthly subscription how? I’ve added 5 more seats but they are added as annual and the notification said it will be charged in the next billing. There is no page to downgrade the seats. The user experience in your billing services are absolutely super frustrating and time consuming. Can someone please urgently help? Thanks

Hello! I upload the screenshots to a file, but over time the picture disappears. Only the layer in the left panel remains, and in the working panel there is an empty frame from the screenshot. The right panel of Fill is also empty. Please tell me why this is happening and what can I do? Thanks!

Help! Figma is not working in Russia, internet provider Megafon. Can’t open in any browser or application from different devices. VPN does not help. Figma always says I am offline. Could anybody help with that? Thank you at the upper right to search.

im missing 2 files. looked everywhere - from trash to drafts. even asked the team that was with me on this projects. also tried submitting a request twice, but keeps sending me back here to try and solve it. is there a way to restore those files?

Bonjour, Je rencontre un problème lors de l’exportation de mes designs via le plugin UIChemy ou Figma to Wordpress pour WordPress. Bien que mes designs soient correctement dimensionnés dans Figma, lorsque j’importe le fichier sur WordPress, le design apparaît compressé, ce qui altère son apparence et sa qualité. J’ai vérifié que les dimensions étaient exactes avant l’export et que tous les paramètres du plugin étaient configurés correctement. Auriez-vous des recommandations ou une solution pour résoudre ce problème ? Merci d’avance pour votre aide.

Hi, I’m new to Figma and have a question about seats and billing. I shared a file with another company that works in Figma and they have paid seats. I got an email this morning that I am being charged for adding them as editors, $15 per person per month. My questions is this. Why do I pay extra when sharing a file with someone who already has a paid seat in Figma? Am I not sharing the file correctly?

Hi everyone! I need assistance with enabling the Education Plan on my existing Figma account linked to my Google email. I previously used my university email for education plan on this account, but it somehow got unlinked, and now I cannot log in with it. Consequently, I created a new Figma account with my school email to verify my educational status which I haven’t done yet. However, I would like to keep my current projects and work on the original Google-linked account. Is it possible to transfer the Education Plan verification to this account or merge the two accounts? Thank you for your help!

All my images are blank and I can’t upload any new images after the update. It was working fine one hour ago. It asked me if I wanted to update to the lastest Figma. I said yes and now none of my pictures work or will let me upload new ones. I am on a deadline so will go back to working in Sketch if this not resolved quickly. I have no time to spend hours trouble shooting this.

Hi, so I need to change educator plan to free starter plan. I actually filled some form on Figma website having this issue and automatic response came back via email, that I actually have starter plan, but others see that they need to have Educator plan to continue editing my projects etc. Can you help me please?

Hi there, I think I sorta get what’s going on, but it’s complicated, and if anyone can explain the specific issue and how to solve it, it’d be much appreciated. I have icons in my design library set up in what’s probably an odd way and that’s probably causing problems - I have a base symbol called Font Awesome Sizing, which is one symbol at 8 different sizes, in different font styles. I then have a library of specific glyphs our team uses - these are made by with new components, that are solely the FAS one, nested, with specific text instead of the generic smile. These are what we use in 99.99% of cases. And it works well! Easy to pick icons, sizing, colors inherit fine. all good…Until we get to prototyping where the icons are nested in more complex symbols. We have a simple icon button here, default state: I can change icons within the variant, and it works perfectly: I have a number of variants set up for the button. Hover. Pressed, etc. : Here’s where the pain comes in. I - Cr

I also have the same problem. Had a free account, but now that company is paying for the license using my same company email, It still says it’s free

Here’s my situation. I’m a designer so I use the Figma file as an editor. My client has banned all external plugins due to security reasons. We are not paying for dev mode at the moment. How can I just find out how many objects on the screen I have selected? That’s all I want to know. It can’t be true that I need a whole plugin just to expose a functionality that I KNOW Figma natively has (now hidden behind a pywall). And I am not paying for Dev Mode just to be able to count my objects. That would be silly. This feels like such a basic thing, it should be displayed by default somewhere when objects are selected. Can someone please tell me there’s something I’m missing and that this is in fact possible?

Hi, I’m wondering if anyone figured out how to have a frame that adapts to the height of the content but respects the grid? This is what I’m trying to achieve: