Can a file be edited by an account from another team without charging the owner team?

This business model is very strange… Having to pay for my client’s access to a project that I own doesn’t make sense. If both parties have professional accounts, they should be able to access each other’s files without extra charge. This forces me to only give view access to clients, which is not ideal.

And… huge design assets safety issue as well 😧

1. To delete a file, just need to hit “delete” key
2. Deleted files will go to the trash bin of the account who delete it ?!?!

When clients, external partners, or even internal staff, leaving staff want to delete a file (accidentally or deliberately), it is not possible to get back the file.

Such design assets should be team’s and company’s valuable assets, there should be a way to protect or to retrieve them by team admin account.

Honestly, this has to get resolved. It is an awful model and causes confusion. I don’t see a lot of responses from Support here. Can someone provide a solution or way to share files with clients.

We need this feature so bad:(

I understand the problem in that a team could “invite” team members for free on every project that the team has made without needing to pay for the team members that was “invited to edit”. What if there is a system for “guest accounts”? The team would pay for a discounted price of 50%, so that each project would have an extra “guest” edit account that we can give to other email addresses. These guests would not have any extra “Team” benefits other than infinite pages on that specific project.

I think this will bring forth more cashflow for figma, as rather than making another team that is used for edit access with clients.

Freelance designer here. I wasn’t aware Figma operated this method until I was billed for it in arrears after sharing work with a client. Quite frustrating. At a minimum better messaging is needed.

This is really a pain in the as, that should be improved. My client has a account too and pays for it. So we both end up paying twice?

We currently use UX Pin and were potentially looking to switch over to Figma. There is a feature in UX Pin where you can share a prototype in preview mode and share with anyone without a login and they can leave comments. There is also an option to view specs so developers can user it as well. This is all done without having to log in. I was trying to find a way around it so we could switch to Figma, but from what I have read online this is an on going issue for designers with this tool. I would highly recommend Figma make some changes to its program to make it easy for designers to share their projects to clients and developers without logging in.

Really looking for a solution to this. Our agency is paying for 50+ editors per month, half of whom are client stakeholders who need to be able to edit our files (or access Figma Inspect). This isn’t a sustainable model for us as we grow our agency and work with more clients. $1000+ per month is very tough. I would love an update to the billing model – at minimum, I would expect Figma Organization to have a solution for this. It would at least make the 3x price increase from Professional more palatable for smaller agency organizations.

As an agency we’re also in the situation of having a $850 bill land on us because every client we’ve shared with has been charged to us!

This all feels deliberately confusing. At no point were our designers warned that adding editors to their files would result in the company being automatically charged.

It’s a great product but this is something I wouldn’t even think Adobe would try to get away with.

Here’s another context where this happens:
I’m a freelancer for Toptal and created a design file with my Editor account for a project. Now the project needs another designer, which already has his own Editor account for other projects.
If I add him to my file as editor, I will be charged for an extra Editor, right? Doesn’t make sense the same person, with the same account (same email, etc), pays twice as Editor…

Solution: if a user is added and already is a paying Editor, allow them to be editors on whatever files they collaborate.