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You don't have access to this file


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125 replies

Eduardo_Santos

Same here, but it seems to be for only some files (the important ones, of course). It was still working on Friday.


ANKIT_RAJ1
  • 2 replies
  • September 10, 2024

I am also getting same message for all of my files. Is there any bug?


Michiel_Nagtegaal

Yes, same problem here.


Jeff20
  • 1 reply
  • September 10, 2024

Drafts and files seem to be there if you log in to the web browser.
In app it’s all kinds of messed up. “Drafts to move” look like they have all but disappeared.

Scare tactics to get you to actually move your drafts?


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • September 10, 2024

Hey everyone, thank you for flagging this!
We’ve received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring to make sure the issue is resolved.

See our status page for latest updates: http://status.figma.com

Thank you!


Leonardo_Falaschini

Exact same issue, I’m getting kicked out of an almost empty file I just created 30 seconds ago.


Leonardo_Falaschini

That’d be ridiculous, but Figma has been damaging my faith in them for a while now, all since they got ‘the Adobe virus’ in them, so I wouldn’t be that surprised


Mohammadreza_Safaei

Guys, it’s really frustrating to face these issues. I know the Figma team is putting in a lot of effort and has a lot on their plate, but this is causing problems with our schedules. Please look into it


Everything was working like 10 hours ago. Suddenly asking me to move my drafts and that only from the chrome browser. Cannot access my files through the desktop app.


Alexey_Solovyov

Same problem. You can edit file for 10-20 second then it blocks with error showed below


Paul_Gooder
  • New Member
  • 1 reply
  • September 10, 2024

I have the same issue. I created the file - now I cant access it. WHY??


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • September 10, 2024

UPDATE

Investigating - We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.
Thank you for your patience while the team is investigating!

See our status page for latest updates: http://status.figma.com.


Gabby_Valdespino

Been having the same issue this morning. Glad to know its a bug 😑


santlal
  • 1 reply
  • September 10, 2024

Figma is having an issue today. Some files may not open. Also, I have an access issue


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • September 10, 2024

Hi everyone, thanks for flagging this. Our team is currently investigating it. Please follow this topic for updates. Thank you!


Nooman
  • 1 reply
  • September 10, 2024

I am facing the same problem. show me “you don’t have access to this file”.


Atia_A
  • 1 reply
  • September 10, 2024

Same problem here. I cannot access my own drafts.


Christian44

I am facing the same problem so the issue has NOT been fixed even though the status log claims so.


Louis_Massuel

Same problem here. Please fix it ASAP 😡 😡


Julian_W7
  • 1 reply
  • September 10, 2024

Same issue here - big problem with the projects i am working on - in one topic it began to work again - on my recent one - no chance - not working! Please FIX quickly! o.o


Brenden_Mathew

Facing the same issue. Please resolve it ASAP


James_Zhai

you are totally right, it works on Website but not in the desktop app


SearchSG_UX

Same here, this issue is not solved on my end


Pratyush_Verma1

We are having this issue. Productivity is getting hindered.


Bane1
  • 1 reply
  • September 10, 2024

i also have this issue, i cant see my recent files and when i open a project it spits out the error: “you don’t have access to this file”…


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