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Question

[Resolved] you dont have access to this file

Brieff_Ecuador

Hi, I’m getting this error, how can I fix it? It’s very urgent. I can’t open my own Figma file. Please help.

Captura de pantalla 2024-08-25 a la(s) 07.25.44

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3 replies

y_toku
Figmate
  • y_toku
  • Community Support
  • 2320 replies
  • August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku

Sanchuna
  • Sanchuna
  • 1 reply
  • September 10, 2024

Hi there, I’m also facing the same issue. is there way to trouble shoot this?

Screenshot 2024-09-10 125121

Celine_D
Figmate
  • Celine_D
  • Community Support
  • 3381 replies
  • September 10, 2024

Hey @Sanchuna , thanks for flagging it. Our team is investigating!

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