Worst way to roll out ui3

I am writing to express my concern regarding the UI3 update rollout. Despite joining the waitlist early, I have yet to receive the update, while some of my colleagues who did not join the waitlist have already gained access to the new UI. This inconsistency is causing significant disruption to our team’s workflow and productivity, as we are now working with different interfaces. The delay in receiving this update is not just an inconvenience; it is directly affecting our ability to collaborate effectively. As a dedicated user who relies on your platform for critical work, I am disappointed with the way this rollout has been handled. I kindly request that this issue be addressed with urgency. Please prioritize my account for the UI3 update to ensure our team can operate smoothly and uniformly. Thank you for your immediate attention to this matter. I look forward to your prompt resolution. Best regards,

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Hi there! Thanks for your feedback, we understand your frustration. At this time, we are not manually adding anyone to either beta, but please stay tuned as both Figma AI and UI3 are rolling out gradually over the coming months. For more details, please also check my response above. Thank for your patience in the meantime :pray:

I agree, I also joined the waitlist, and I’m still (eagerly) waiting. Meanwhile others in my team, who barely ever use Figma and didn’t join the waitlist, have received access.

The message of “At this time, we are not manually adding anyone to either beta” does not address the concerns about poor rollout of the beta. Why were waitlisted users not prioritised in the incremental roll out? Why were teams’ access to the beta not coordinated?

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How can i join the UI3, we have Oct. 20th now, UI3 should be available for everyone now, but i find no link to access or join.

Were do i have to go to use UI3?

Hi there! Another Figmate moderator replied to you in another topic, please check and continue the conversation here:

Thank you!

Thanks for the quick response, i think i already have the the new UI, where can i look it up to make sure i am already in the new UI?

And if i am already in the new UI, why is the AI/First Draft symbol still missing?

To make sure you get the new UI3, you can check our article : Navigating UI3: Figma’s new UI

Just to keep you in the loop, even though UI3 has been fully launched, we’re still working on gradually rolling out Figma AI.

Figma AI might not be available in your account just yet, but no worries! As soon as it’s ready for you, you’ll see a notification in the product with all the details.

Thanks so much for your patience while we get everything set up for you. I hope this clarifies!