I am writing to express my concern regarding the UI3 update rollout. Despite joining the waitlist early, I have yet to receive the update, while some of my colleagues who did not join the waitlist have already gained access to the new UI. This inconsistency is causing significant disruption to our team’s workflow and productivity, as we are now working with different interfaces. The delay in receiving this update is not just an inconvenience; it is directly affecting our ability to collaborate effectively. As a dedicated user who relies on your platform for critical work, I am disappointed with the way this rollout has been handled. I kindly request that this issue be addressed with urgency. Please prioritize my account for the UI3 update to ensure our team can operate smoothly and uniformly. Thank you for your immediate attention to this matter. I look forward to your prompt resolution. Best regards,
Hi there! Thanks for your feedback, we understand your frustration. At this time, we are not manually adding anyone to either beta, but please stay tuned as both Figma AI and UI3 are rolling out gradually over the coming months. For more details, please also check my response above. Thank for your patience in the meantime 
I agree, I also joined the waitlist, and I’m still (eagerly) waiting. Meanwhile others in my team, who barely ever use Figma and didn’t join the waitlist, have received access.
The message of “At this time, we are not manually adding anyone to either beta” does not address the concerns about poor rollout of the beta. Why were waitlisted users not prioritised in the incremental roll out? Why were teams’ access to the beta not coordinated?