Hi Everyone
I have recently paid for a Figma pro plan annual. I was able upload videos on the Figma file no problem, but now I suddenly can no longer upload any videos. It says I need to upgrade to a pro plan. But I am already on that plan. Has anyone experienced this? Anyone in Figma can help with this issue?
Best answer by Nellya
Hi. Are you sure you tried to upload a video in a file located in your pro team, but not in some other free team?
Hi. Are you sure you tried to upload a video in a file located in your pro team, but not in some other free team?
Ah that was the issue thank you! I was accidently on my free account without realizing
Thanks so much for jumping in to help,
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