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Figma ran into a problem showing when I open the figma file


Figma ran into a problem showing when I open the Figma file.

Best answer by Ryan_52

Hey @Nimesh_Patil, sorry to hear this is happening! Can you try to restore a previous version using version history from the file browser to see if that helps when opening the file. You may need to go back more than one version to find one that loads.

If that does not help can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include these links to the file, and share it with support-share@figma.com so they can take a closer look.

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2 replies

Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • Answer
  • August 7, 2023

Hey @Nimesh_Patil, sorry to hear this is happening! Can you try to restore a previous version using version history from the file browser to see if that helps when opening the file. You may need to go back more than one version to find one that loads.

If that does not help can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include these links to the file, and share it with support-share@figma.com so they can take a closer look.


  • 0 replies
  • August 22, 2023

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