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Question

why I have a charge or 8 usd dollar?

  • April 22, 2025
  • 1 reply
  • 10 views
Paola Santos Villarroel

WHY DO I HAVE A SURCHARGE OF 8USD???

Hello, I am Paola, and every month I paid 20usd , and this april 21 I was  trying , first loading my card with usdc and then I see that my final deb is about 28.75usd. I dont get it..

my last debt I didnt want to consult because I thought this could be an error so.. but now is alot of money for me in ARS my local currency..is about $33,000.

I need help.

 

thank you 

 

1 reply

y_toku
Figmate
  • y_toku
  • Community Support
  • 2519 replies
  • April 22, 2025

H there,

 

Thanks for reaching out, and we understand your confusion. For questions like this that involve account information, it's best to contact our support team directly. They'll be able to provide you with further assistance.

 

Thanks for your patience. 

Toku

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