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Nereida
May 13, 2021
Question

Missing fonts in prototype - Interactive components

  • May 13, 2021
  • 163 replies
  • 21350 views

Hi, I created an interactive component that worked fine until one week ago (more or less). Now, when you hover on it the font changes and shows the message “Some missing fonts were replaced”

163 replies

Eric_Eriksson
August 20, 2021

Aaaand now it’s happening in all my files. Help plz @figma

Dan_Burgess
August 20, 2021

Same problem here. It’s got worse in the last week. It used to only be buggy when sending a link to clients (still not ideal but understandable) but now the fonts in interactive components are not even showing correctly on my computer in presentation mode. The design was created on this computer and the fonts are definitely installed).

Andrew_Chan
Figmate
Figmate
August 20, 2021

Hey all - this sounds really serious. We’re looking into this, thanks for the reports.

Andrew_Chan
Figmate
Figmate
August 20, 2021

Hey folks - we identified a recent change that was causing the issue and pushed a tentative fix for it. Can you refresh and let us know if you’re still experiencing problems? Thanks!

Niklas_Drugge
August 23, 2021

Don’t want to purposefully try to break the proto, but it seems to be working thus far! Fonts are not breaking in the spots where they previously did! Great work!

Mag
August 23, 2021

Still reproducing interactive component missing font (font awesome) bug on Figma B android.

Aurelien1
August 23, 2021

Same issue in Maze, it is not fixed in Maze Preview.

Andrew_Chan
Figmate
Figmate
August 23, 2021

Thanks for the reports @Mag @Aurelien1, a couple questions to help us dig deeper:

  • Does this happen on initial load or only after certain actions?
  • Do you know if the fonts being replaced are shared fonts uploaded to an organization, or local fonts (e.g. not Google web fonts) inserted into the file via the desktop app or font service?
  • For the maze issue, does this only happen in maze preview or does it also happen when viewing the original Figma prototype link?

As always, if you’re willing to share the original file and/or a video of the bug to me, please DM me - extra info is much appreciated and will help us get a fix faster!

Aurelien1
August 23, 2021

Does this happen on initial load or only after certain actions?

It happens when I am hovering an interactive component. It replaces the font.

Do you know if the fonts being replaced are shared fonts uploaded to an organization, or local fonts (e.g. not Google web fonts) inserted into the file via the desktop app or font service?

This is shared fonts uploaded to our organization.

For the maze issue, does this only happen in maze preview or does it also happen when viewing the original Figma prototype link?

This is only for the maze preview.

Aurelien1
August 23, 2021

How can I DM you ? 😊