Report a Problem

Issue with Color Picker in FigmaAfter the recent Figma update, the color picker (eyedropper tool) isn't working. Whether I use the shortcut key “I” or select it manually, the tool doesn't respond.Has anyone else faced this issue or found a solution?​​​​​​

I can’t find the italic versions of Noto Serif. I might be missing something but I’m not seeing them as available when selecting font weight. I tried on browser and desktop versions of Figma with no luck. The italic versions are available on Google Fonts though.Normally, I would just download and add to my laptop through Google Fonts as a work around, but in this case that seems to make Figma read it as a local font which is unusable on Figma Sites.Does anyone know what’s going on?  

I need your help to resolve an issue with Figma Slides export. I created a presentation and spent considerable time on it. When I exported to PPTX, the file came out with major errors: colors shifted, frame properties changed, and some elements displayed incorrectly. I also tried exporting to PDF, but the same rendering issues appeared.Because of this, I was very disappointed and now I will have to rebuild the entire presentation outside of Figma Slides. Please clarify if there are fixes in progress or recommended workarounds to avoid such export problems.Thank you,Iryna

I've added a Navbar element which is Sticky. When I scroll down, it goes behind some certain elements. (not for all) I know the fix is just to set a higher z-index but there is none in Figma site.Did anyone resolve this problem? 

Hi, if we click the unlink button the Figma Desgin disappears, but if we refresh the page, the Figma Desgin is still linked to the Issue.

I recently heard that Figma make is now free for edu plan users. I do have an edu account made specially for that but why isn’t Figma make not accessible to me still? I want to use it as a practicing product designer!

I have this strange bug that just showed up as I was working on a design where all the elements in my frame disappeared. I thought i had deleted them, only to realize that they are all still there but not visible for some reason. I can still see the individual items on the layers panel, but they are totally invisible in frame. The one item that is visible is not within the frame itself. What could be the issue? How can I solve it? 

I'm encountering an issue with the Variables API endpoint when attempting to export local variables. The endpoint returns all remote variables from shared files, making it impossible to export only local variables.Current Behavior:The endpoint returns all remote variables from shared files Unable to filter or export only local variables Receiving a 400 error with "Request too large" messageError Response:{ "status": 400, "error": true, "message": "Request too large. If applicable, filter by query params." }Technical Details:The error message suggests using query parameters for filtering However, the endpoint documentation doesn't list any available query parameters The endpoint lacks pagination capabilities This limitation makes the endpoint essentially unusable for files with many variablesExpected Behavior:Ability to export only local variables Support for filtering variables (local vs. remote) Pagination support for large variable setsImpact: This issue significantly impacts workflo

We are facing several recurring issues in Figma that are seriously affecting our workflow: Auto layout resets — Layouts revert unexpectedly without any interaction. Library updates fail — Updates are either not pushed for a long time, or updating takes ages / doesn’t work at all. Text resets — Text styles and content reset without being touched. These problems create major complications for our design team and cause confusion during developer handoff. 👉 We would greatly appreciate guidance or solutions to fix these issues.

I have already tried quick fixes such as Reset Zoom Level, Restart Figma, and Close Unused Tabs.

when i try to export library to figma make, there is error tip: “We ran into an error while extracting your library” and I try to export only one very simple component it doesn't work.

Within the past month Ctrl-C stopped working for FigJam. Ctrl-V works fine, and right clicking to copy also works fine. Is there something I need to toggle?

dear, I have been trying to contact support without success in the last weeks.  I am not able to reverify my Education institution. The reason of it is because, in order to reverify, I am redirected to a google form. Nevertheless, our Figma account is not connected with Google and then I am not able to fill the form. What should I do on this situation? We cannot lost the access to Figma now.

Hi!I’ve run into Connection Error 118 when I was trying to rum Figma Desktop App. I still can work from Firefox. But Chrome also doesn’t respond. I’ve tried cleaning cache and rebooting router but none of these worked. Can you give some advice how to fix this? 

I’ve enabled Google Analytics in a Figma Site that I launched about a month ago and I’m able to see Users and Page Views, but not the Engagement Time. Is there a way to fix this or is it a know issue?

Hello,This is a bug I stumbled on today and which has apparently been reported multiple times and AFAIK not resolved.I think I found the issue  and solution:Steps oo reproduce the bug :adds an image to figma crop it using the crop mode of the image export the result as a 1x PNG, no changes to export settings load the result in figma and compare it to how it looked in figma before the exportResult: it looks like it went through x0.5 downscale (blurry) then re-upscaled x2 with some sharpening. So it has the same resolution but it looks aweful.Expected result: should look the same as it did before export.Extra tests I did if someone @figma is interested:I checked that the cropping was indeed on the grid. Also tried to force the cropping to be between pixels and that did not change anything. manually resetting the cropping to the exact border of the original image made it export fine again.Solution for other users until the crop feature get fixed if ever:adds your image to your figma Frame

In a library file our team set up collections of variables and created two modes, one for Desktop and one for Mobile. We then decided that we wanted Mobile to be the default mode. As a workaround to make Mobile the default mode, we renamed the modes, swapping their names (so, Desktop → Mobile, and Mobile → Desktop). We then swapped all the variable values so they were under the correct mode.The problem is that now any pages or frames that were set to a specific variable mode before we renamed and swapped the modes still show the old naming even though they now have the correct styles based on what is supposed to be the default mode (Mobile). So, if I chose Mobile for the variable mode for a page or frame before the swap, it now reads Desktop when the styles are correct for Mobile. Also, new pages or frames created do not have this issue, so I can have two frames right next to each other, one that says “Auto (Mobile)” and one that says “Auto (Desktop)” and they both look correct.This sa

Dear Figma for Education Team,I hope this message finds you well. I would like to follow up on our verification process for Figma Education Bootcamp ApplicationWe recently submitted our application for Figma for Education verification as a trusted bootcamp provider. but until now we have not received any response. Our bootcamp is already running, and participants are currently working on their final projects, with Figma as the main learning and collaboration tool.At this moment, we kindly request for your support to help us expedite the verification process, as our program is currently ongoing.We would greatly appreciate your assistance in processing our verification request as soon as possible, given the urgency of our academic schedule.Thank you very much for your support and attention. We are looking forward to your positive response.Warm regards,Via,Project Manager, Perempuan Inovasi

 Olá pessoal!Ao tentar medir qualquer distância com a telca “alt”, estou tendo dificuldade para enchergar (Pois tenho dificuldades na visão e uso óculos), até com óculos eu tenho que forçar um pouco a visão.Gostaria de sugerir essa melhoria pra comunidade.OBS: Sei que a imagem está embaçada (mas é pq tive que pedir um amigo para compartilhar a tela pois segurando o ALT eu não conseguia tirar esse print), mesmo no figma com as letras nítidas eu tenho que forçar a visão por ser muito pequena e laranja. 

!--startfragment>I work for Universidad de Buenos Aires in Argentina and have been using the Figma Education Plan for many years. Recently, I was asked to re-verify my Education status by September 29th.I’ve attempted the verification process multiple times, but SheerID requires me to upload a photo of a government-issued ID. Despite submitting clear photos, they consistently respond that they’re unable to confirm my identity. I’ve contacted SheerID to report the issue, but they simply close the case without resolution.I’ve tried taking photos under different lighting conditions, yet the verification continues to fail. It’s clear that their process isn’t functioning properly in my case.Could you please assist me in completing the new verification process?Thank you,Gastón!--endfragment> 

Hi, I have this issue in multiple Figma files. If I move frames with comments to another page, the comments still appear on the original page whenever the file is opened. The comments only disappear when navigating to the “moved” page and navigating back.This is really cumbersome because often the page in which frames with comments are moved to is a very large page which takes a long time to load. Also, engineers who are working off of the original page get confused about the comments that were moved and are not relevant to them.

I have Foundation, Alias and Mapped collections in my Variables panel. I have Light and Dark mode for all collections. For dark mode Alias, they can have Foundation dark mode as source. Dark mode Mapped can have dark mode Alias as source. 1 Strange workflowWhat I find.. is that when I want to pick a dark mode Foundation or dark mode Alias colour for my dark mode Mapped set… They are not available. I have to select a layer in my artboard, that is set to using dark mode… → Then I will have the dark mode colours available for selection inside my Variables panel. This is a very convoluted and cumbersome workflow for setting the dark mode colours that I want to use. Question 1 : Is this an intended workflow from Figma? Because it could definitely need some improvement.2 BugWhen I have, as described above selected my colours for my Mapped dark mode set in my Variables panel → The colours displayed are not dark mode colours. They are in fact light mode colours. I can only describe this as a b

I signed up for Figma using my school-issued email address and have attempted the student verification process twice. Unfortunately, both attempts were unsuccessful(I don’t know why.. I submitted my school ID photo), and now I receive a message saying that I have exceeded the verification attempt limit.I contacted SheerID for assistance, but they informed me that they are unable to help further. Therefore, I am reaching out here to request direct support from the Figma team.Could you please reset my verification attempts so I can submit the correct documents? If that is not possible, may I try the student verification again using a different email address that is not my school email?I need Figma Education for my coursework this semester, so I would greatly appreciate your guidance.

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.send mail shared id, but not return.+ verificate my figma edu paln , so i upload my university official Certificate doc, student id card, and timespread.but my file is not pass. again,again. than, over verification limit. i so tired.please check my Student Verification step. and limit overmy university Certificate is official, now. sep.22i dont understand why my  Certificate, student id card, timespread not passplease check.  [redacted by moderator to remove personal information]