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Experiencing issues? Report them.

  • 2,210 Topics
  • 6,012 Replies
2209 Topics
victorcreates
victorcreatesNew Member
asked in Report a Problem
Artboard sizes are exporting 1 pixel off

Hey, my company’s social/ad template is set up with various artboards ready for export. But in the past week, ads that used to export as 300x600 are now 301x600 for example, which our ABM platform doesn’t allow. Is this caused by a figma update/glitch, and is there a solution? Thanks!

402
victorcreates
Giona
GionaNew Member
asked in Report a Problem
Where's the Layout / Autolayout in the new UI?

Hello everyone, today my Figma updated and now I can’t seem to find the old beloved “Layout/Autolayout” section, someone can help?

2545
MoDo
Schelto
ScheltoNew Member
asked in Report a Problem
Text variable mode unlinks when resizing a component

In our company, we use font variables for our three types of branding. We build components using the font variables to make sure everyone uses the correct branding and components. Recently we discovered that - when resizing a component - the font variables are fixed to the branding of ‘Mode 1’. It can’t be switched back on, except when you Detach the Component. Is this expected behavior? Can it be looked at?

304
ksn
Figmate
Michael Drella
Michael DrellaNew Member
asked in Report a Problem
Unable to bulk load images in Figma Buzz as a file path.

I’m unable to bulk load images as file paths in Figma Buzz. I tried both csv and xlsx files and when I upload the file it reads it as a text field . I’m just wondering if we are doing something wrong? Thanks

192
Michael Drella
Jaime_Lamb
Jaime_LambNew Member
asked in Report a Problem
Component Connections and Variable References broken after import to new account

My team recently transitioned from Professional licenses to an organization Figma Government plan. As directed, we exported our component library and design documents to local files, then imported them into our new account. Unfortunately, the components and variables in the design documents are disconnected from our design system component library. We’ve tried the Repair Component Connections and Repair Variables Connections commands, but they don’t seem to do anything. Is there a way to fix up these connections with recreating entire design documents?

393
Celine_
Figmate
Julia57
Julia57Active Member
posted in Report a Problem
Completely drowning in library updates

I am working on a library and some design files in parallel. Meaning, the library is not yet mature or stable, and updates are published very regularly. In addition to the ‘real’ updates, Figma keeps throwing in a bunch of ‘phantom’ updates for components that I havent’t touched. Plus, the ‘review updates’ preview thing is so slow that it mostly just never loads. I’m sitting on a pile of dozens of updates, some spanning back weeks, and I’m too afraid to just press ‘update all’ in case something breaks in my design, but it’s also impossible for me to go through all of these one by one because the preview never loads. And this whole problem multiplied by 6 files. Is this happening to anyone else? How are you dealing with it? I don’t know what to do.

90
Julia57
Josh22
Josh22New Participant
asked in Report a Problem
Responsive mode in prototypes are broken

Why is the responsive mode in the prototype preview so broken? When you create a page with components and layers and set them to fill mode, everything fits to 100% width or height in the design editor. This reflects typical development as expected. However, this doesn’t work in the prototype preview. When I set the prototype to responsive, sometimes it works, sometimes it doesn’t. For instance, I have a grid with cells. Those cells are set to fill. (In fact, everything in every layer is set this way). But when the prototype renders it breaks. Those cells sometimes are 100% the available area, other times they are set to their original rendered size from the frame. For example, the cells are set to fill and happen to measure at around 200px wide because the main container (frame) fits all the content this way in design mode. But when it goes into the prototype preview with responsive mode, sometimes those cells take up the width appropriately, other times they revert back to what they a

17487
Paul_Palade
Julia_Mnizhek
Julia_MnizhekNew Participant
asked in Report a Problem
Deleting text property in master component resets text in it's instances

Hi!Has anyone encountered this issue: some of our components had text properties so the text could be set directly in the properties panel. Some time later, we decided to delete these text properties. As a result, after publishing the library, in all instances of SOME components (not all, SOME), the text that was linked to the variable gets reset to the default. But this doesn’t happen in every component that had a deleted text variable. Is this a bug or expected behavior? Has anyone run into this? How did you deal with it? We have a large library used by 50+ designers, and what seemed like a tiny update that didn’t break anything during testing ended up resetting values to defaults in some components after publishing.

1184
Celine_
Figmate
Mansur
MansurNew Member
posted in Report a Problem
Component Picker search isn't searching by component's name

Recently noticed that components search ( Shift + I ) results are a bit random. Sometimes before giving me the correct result, it shows a few absolutely different components that just doesn’t have any relation to my requested component’s name Additional info if it can help:Device: iMac M1OS: Sonoma 14.1.1 Figma: Desktop App version 125.4.9Searching components across different files/kits (our components each have a different published file)

181
Celine_
Figmate
Solomon
SolomonNew Member
asked in Report a Problem
Design inside frame is invisible, but visible in layers panel and when selected.

I have this strange bug that just showed up as I was working on a design where all the elements in my frame disappeared. I thought i had deleted them, only to realize that they are all still there but not visible for some reason. I can still see the individual items on the layers panel, but they are totally invisible in frame. The one item that is visible is not within the frame itself. What could be the issue? How can I solve it?

121
Celine_
Figmate
Nhung_Nguyen
Nhung_NguyenNew Member
posted in Report a Problem
[Issue] Inconsistent values between text styles and variables.

I'm experiencing a problem with the font size not rendering as expected.

131
J
Figmate
Jung_Lee1
Jung_Lee1New Member
asked in Report a Problem
Aspect ratio lock instance swap bug

Thanks for launching this new feature! I’m not sure if it is a bug, but I figured I would ask here. Let’s say you have a parent container, with a child element called “Instance A” with a width that is set to autofill width. When you swap out the Instance A (aspect ratio of 4:3) with another Instance B that has a different aspect ratio (16x9), and both components have ratio lock, Instance A’s aspect ratio overrides that of the B’s. To me, this isn’t to me, the B’s ‘locked’ ratio value should take priority. (personal opinion) Now, there are two ways to restore B’s ratio. Right click into B, and reset. Resize parent container temporarily. This will reset B’s ratio to 16x9. And then you hit undo. #2 feels like a bug to me. But again, B’s locked ratio should take priority. (or give user control to set priority) Thanks!

1065
Celine_
Figmate
Thomas_Reimer
Thomas_ReimerNew Participant
asked in Report a Problem
Random visual errors after merge

Hi everyone, since we’ve used our branching/merging options in our Design System we are facing an issue, that keeps on giving the weirdest visual outputs. The issue When we merge a branch back into main, some frames appear to be smaller/larger than they actually are. Just last time, when we updated our icon collection and changed default size from 20x20 to 24x24px, some icons kept their visual appearance at the previous 20x20 after the merge. This is also weirdly reflected in the instance swap menu thumbnails for said icons. A similar issue, just reversed, has already been raised here: How to fix The easiest fix so far, that I have found, is to enter the affected frame, shape, etc., change width/height to some random number and undo the change immediately. After this, the affected object is corrected. Fun fact: Figma seems to know the correct size of the affected object as when you select it, it is displayed correctly, and retains certain information of when it was correct, such as box

282
Celine_
Figmate
depaul
depaulNew Member
asked in Report a Problem
How to Open the Generate AI beta Section in Figjam file Is there any Shortcut to open this tab?

At the very first time I open the Figjam file, the Generate AI beta will Opened in default but I accidentally closed that tab, How can I open it again to use. Is there any short cut to open that tab.

131
y_toku
Figmate
Rossie
RossieNew Member
asked in Report a Problem
FigJam报错

FigJam一直报错啊今天，我还挺喜欢这个工具的，其他画流程图的工具都不怎么爱。能尽快修复吗！ errorid：910f3e45b3fe4ae192921241ae1c038f

51
y_toku
Figmate
The Wise Red Dragon
The Wise Red DragonNew Member
posted in Report a Problem
Figma ignoring underline style changes in hover

Okay, I’ve spent WEEKS problem shooting this with ChatGPT and today I finally found out what was wrong. It was a bug. Nothing I did wrong. So, I wanted to create a link navigation where the hover effect was an underline for the link text. First surpirse was that I couldn’t just do that inside my initial “Navigation button” component, because Figma overhauls text styles to be consistent within a component’s variants. Okay, easy workaround: create a Label component with an instance without underline and one with and use those inside the final button component using the underlined variant only in the “Hover” variant. I learned that interactions should only be done in the main component, not in the “Label” component. Okay, seemed to be working on the test layer, but moving it to the actual design page broke the interaction and nothing happened. Cue weeks of troubleshooting, creating and re-creating components, testing with background colour changes to see if at least the button hover insta

211
J
Figmate
Jeet Shah
Jeet ShahNew Member
asked in Report a Problem
CORS Error in Figma Plugin Despite Configuring allowedDomains and devAllowedDomains

I am encountering a CORS error in my Figma plugin. Previously, it was working fine after adding entries in the manifest.json for networkAccess. My current configuration is: "networkAccess": { "allowedDomains": [ "*" ], "devAllowedDomains": [ "*" ], "reasoning": "Dev Purpose" } Despite using "*", the plugin has started giving CORS errors recently. Is there any change in how Figma handles networkAccess, or is there something else I need to check to resolve this issue?

3274
reynaldi
Ngan Bao Nguyen
Ngan Bao NguyenNew Member
asked in Report a Problem
Blank Preview Screen when using prompt-to-code

Hi everyone, I've encountered an issue that I can't resolve on my own, so I'm reaching out for help. Our team is researching the prompt-to-code feature on Figma Make and we have a shared Make File. However, the Preview feature doesn’t seem to work for me, even though it works for my colleagues. I can only prompt and see the code generated by the system, but I can't see any preview. I've tried switching to different browsers (Edge, Chrome), using the Desktop App, clearing caches, restarting my Mac, and re-signing into Figma, but the preview screen remains blank. Please help me with this issue. Thank you all!

321
Ngan Bao Nguyen
joey walken
joey walkenNew Member
asked in Report a Problem
Figma cannot correctly display the Chinese names of Chinese fonts

I have a hard time finding the corresponding Chinese fonts in Figma. I think fonts in other languages ​​have similar problems.Can we add the ability for the software to read font names?

91
J
Figmate
Matthew Davis
Matthew DavisNew Member
asked in Report a Problem
Figma Make Persistent Error

I keep receiving the error: “Something went wrong. Please refresh or try again later.” I have tried to remediate the issue by: trying again a day later duplicating the file and trying again clearing app cache trying desktop vs web reverting back to previous builds No luck on any of the above. Any suggestions? Have I hit a max amount of prompts? Frustrating as I’ve reached a point in my prototype that needs fixes and it is locked up.

736
Tom Reem
Figmate
Devs AL
Devs ALNew Member
asked in Report a Problem
Webhook in Project Context Not Triggering on Comment Events

Hi everyone, We're currently facing an issue with webhooks in the project context. We've created a webhook to listen for FILE_COMMENT events on a project. The webhook was successfully created, and we’ve confirmed that the PING event is received correctly. However, when testing with multiple users posting comments on files within the project, no comment events are being triggered. We’ve verified this by checking the webhook logs using the GET /v2/webhooks/:webhook_id/requests endpoint — only the initial PING event appears there. Is there something we might be missing regarding webhook configuration for project-level comment events? Are there any known limitations or permissions issues that might prevent comment events from firing in a project context? Any help or insight would be appreciated! Thanks in advance.

331
Devs AL
senurich
senurichNew Member
asked in Report a Problem
Bug: Adjusting one of the dimension of a scaled instance in the right panel changes the other

Steps to reproduce: Create an instance of any component. Apply a scale transformation to it. Modify one of its dimensions in the right panel. Observe how the other dimension changes.

333
Tom Reem
Figmate
Jeff Gray
Jeff GrayNew Member
asked in Report a Problem
Image fill suddenly cutting off images in a component

The base background layer that I have in all of my artboards is a satellite map image that’s part of a library component. It has multiple backgrounds in the component that I can switch between (via visibility toggling). I opened Figma this morning and all of the images within that component have been cut down to a thin horizontal slice of their proper height. I can paste a new image into the component and it’ll properly display that, but the images already in the component have been corrupted. If I copy the component and try to paste it into another file the corruption comes with it. This is occurring only on Desktop, though. If I go to the web the images still appear properly. 🤔 I’m running 125.2.3 on a Mac running 15.4.1.

283
Tom Reem
Figmate
Quentin_Saubadu
Quentin_SaubaduNew Member
asked in Report a Problem
Variants do not resize after updating component library

Well I’m wondering what is happening here because this is the first time I see this problem: I changed the height of my “lg” buttons from 48px to 56px I also changed the radius from 16 to 24px I published my library and updated it on me design file What is happening: The radius updated on all buttons The height of the buttons did not change I’m wondering if I did something wrong or if this is a known bug? Thank you

293
Tom Reem
Figmate
Pedro Virga
Pedro VirgaNew Member
asked in Report a Problem
Inconsistent Translation of the Term "Branch" in Portuguese BR

Currently, the translation to Portuguese shows two options: "ramo" and "rascunho". I believe that the translation "rascunho" does not accurately represent the concept of "branch" in the context of design and development. The term "ramo" is more appropriate, as it better reflects the idea of branching and versions within the workflow. I suggest that the translation team consider keeping the term "ramo" or potentially not translating it at all, to maintain clarity of the concept for users who are familiar with the term in English. Thank you for addressing this adjustment that could enhance user experience on the platform.

00
Pedro Virga

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