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I have 4 published sites running via Make. For 3 of them, when I navigate to the “domain” screen, I have a base domain and a connected domain. For the 4th, I only have a connected domain.The site works if I go direct, but I can not add attributes so that the site is visible for SEO unless I can see the base domain? Then I noticed that I could see (when using the browser) there was a little blip in the load when I selected “domains”, so I recorded it and found this:For a split second “base domain” is visible, and it says example.figma.site. In a flash, the connected domain populates with the correct information?I un-published and re-published...and nothing happened. The site is up if I go direct. How do I get the base domain for the site?Thanks
Hi, I have this issue in Figma Make. If I comment in one page and switch to another page, the comments still appear in all pages whenever the page is opened.
Im working with others on a few boards and on each of them i cant see what others are drawing, any help ?
I am unable to register any left-click or drag event within Figma’s canvas. I can right-click and get menus but I can’t make a selection.
After migrating my Figma Make project to the latest version, I encountered an issue where the supabase/functions/server/index.tsx file keeps automatically resetting to the default 26-line template. This issue occurs after almost every chat interaction or change made through the Figma Make AI assistant. Whenever I submit a prompt, request changes, or ask the AI to run a test, the platform unexpectedly overwrites the existing index.tsx file with the default template, without any notification, warning, or permission.As shown in the screenshots, even after successfully restoring the original code, the file was automatically reset again following another interaction. This has happened repeatedly, causing my existing backend code to be overwritten and disrupting development. The issue only started after migrating to the latest version of Figma Make. Could you please investigate and help resolve it? Support ID: srid_5X7JGSM9BK45H9GH2HFWGAQ2HI couldn't upload the screenshots directly in the de
Figma Make is resetting index.tsx in supabase/functions to a 26 line stub code in every chat.Claude or I can restore it from a backup, but having it reset to code I did not write or ask Figma Make to write is pretty awful. srid_0TKMDSP4HYX4PF5THNWHMN0XY -- if that helps, that’s the log from my session.
Dear Figma Support Team,I am experiencing an issue with the cursor/hand icon in Figma Prototype Preview.When I preview my design in Figma while logged into my account, the hand cursor does not appear on clickable elements, even though the interactions are working correctly.However, when I open the same prototype in Incognito mode or in Chrome without logging into my Figma account, the hand cursor appears as expected.I have already tried troubleshooting the issue by checking and updating the relevant settings, but unfortunately, the problem still persists.Issue Summary: Problem: Hand/cursor icon is not showing on clickable elements in Prototype Preview. Expected Behavior: The hand cursor should appear when hovering over interactive elements. Actual Behavior: The cursor does not change to a hand icon when logged into my Figma account. Additional Observation: The hand cursor works correctly in Incognito mode and in Chrome without logging in. Troubleshooting: I have already checked
After reading the documentation on https://developers.figma.com/docs/code-connect/ I was trying to connect my project on a Professional Plan to my code.Available on a Dev or Full seat on the Professional, Organization, and Enterprise plans. Professional plans can have one active library and one active framework. The API returned Code connections can only be made in libraries that are in Organization or Enterprise plans. So is the API wrong, or is the documentation wrong?Edit:I solved it. The skills in the Figma Cursor plugin is outdated.Just pointing an agent towards the documentation and ignoring the skills enabled it to connect.
I have been verified through SheerID, I have sent 9 messages through AI support,. I have not received any adequate email or response back., What do i have to do to get this discount?????? What do I have to do to have SOMEONE talk to me??????? I am this close to cancelling my account. Horrendous customer service.
Hey,We are working with branches in Figma. When there are updates from Main file, it just takes forever until anything loads or is clickable, especially in files with multiple pages. Sometimes I have to try it multiple times or I need to “shadow” click and hope Figma reacts to it after a while. Maybe you could invest some time from new AI features and instead improve existing features as this is really blocking and annoying.
Dear Figma Support Team,I am currently a student at Shih Hsin University in Taiwan. I recently applied for Figma Education, but unfortunately, my application was not approved.I have already submitted several documents to verify my student status, including my student ID, certificate of enrollment, and tuition payment receipt. However, my application still did not pass the verification process.Since I have already provided these documents as proof of my current student status, I would greatly appreciate it if you could review my application again and clarify why my verification was unsuccessful.If there are any issues with the documents I submitted or if additional information is required, please let me know what I need to provide to complete the verification process.I would like to use Figma for my coursework and design projects, so I sincerely hope you can help me resolve this issue and gain access to the educational plan.Thank you for your time and assistance. I look forward to your
I’m trying to use the Figma MCP to create a Figma design based off our Figma components. When I use the MCP with Claude, Claude is complaining that I need to install Google Sans Flex as a distributed font. However, Google Sans Flex is already included in Figma.When I installed the font manually as an admin, it ended up causing issues with existing designer’s files. I then uninstalled the font, but then it continued to break other designer files. Claude’s output when attempting to use Figma MCP to create a design:
Hi everyone,Has anyone else experienced this?When I apply an Inside stroke to an Auto Layout frame that contains content (for example, a text layer), the frame size increases by the stroke width.For example:36 × 36 → 38 × 38 with a 1px Inside stroke 36 × 36 → 40 × 40 with a 2px Inside strokeI expected the frame dimensions to stay the same because the stroke is set to Inside.I'm using Figma Desktop on macOS.Is this a bug, a recent change in Figma's behavior, or is there a setting I'm missing?Thanks!
I am a paying customer on the Pro plan and a team admin. I needed to share a file externally with job candidates for a case study interview process, but the "Anyone with link" sharing option was completely missing and blocked inside the team folder.The only way I could get the public link option back was to completely remove the file from our team workspace and move it back into my personal Drafts, and this only allows me to share with ANYONE which is crazy!! It is ridiculous that Pro plan users do not have direct admin access to toggle public link settings within our own team folders without being forced into this messy, unorganized workaround or forced to upgrade.This makes no sense figma team. Restoring standard external sharing options for files inside team folders on the Pro plan is necessary we should not have to choose between keeping our team space organized and basic link access.
Hello Figma Support Team,I would like to cancel my Figma subscription, effective immediately, for my account. I noticed that a renewal charge was processed on October 16, 2026. I did not intend to renew, and I have not used the service since that date. I would appreciate it if you could refund this charge.Could you help me?
hi!I deleted my account to give it a fresh slate and would like to re-register but figma is giving me a request failed prompt. I understand that I need to wait 24 hours before the email handle frees up but need access to this account ASAP. Is there any way to fast-track this process. Ticket number is 2210272. Thank You
Hi, I accidentally deleted my original Figma account containing all my critical work files. Right after, I made a mistake and registered a new account with the exact same email address (redacted by the moderator due to PII).I've already sent an email to support@figma.com to request a manual backup restore, but this is extremely urgent for my project. Could a Figma staff member please help escalate my case? Thank you so much.
Hi there, I have purchased a seat - on my account - but its meant for my colleague. How do I assign the seat ? I’ve been charged everytime I have tried to amend? I require dev mode for a colleague.
SummaryWhen a nested instance has its variant property bound to a variable, changing the variable's value (via mode switch) correctly switches the variant but resets instance swap overrides to their defaults.Steps to reproduceCreate a component set Button with: Variant property: State (enabled, disabled) Exposed instance swap property: Icon (default: any icon) Add a text varinat Create a variable collection with two modes (e.g. "rest" and "disabled") Add a string variable button/state with values: rest → "enabled", disabled → "disabled" Create a second component Wrapper and place a Button instance inside it Inside Wrapper, override the Button's Icon to a different icon, and update the text string Inside Wrapper, bind the Button's State variant to the button/state variable Place an instance of Wrapper on the canvas Switch modes on the Wrapper instanceExpectedButton switches State. Icon/Text override persists.ActualButton switches State. Icon override resets to the component default.N
Starting today, the color picker no longer remembers my last chosen color model and reset to CSS ever time I open it. See recording.It’s the same on macOS app and in the browser (Chrome).
Hello Figma Support Team,We are experiencing an issue with CSV field mapping in Figma Buzz Bulk Create.We are building a template-based workflow to generate weekly event cards for a local community media project. The templates were originally created in Figma Design and copied into Figma Buzz.Environment Product: Figma Buzz, Free/Starter plan Platform: macOS, web browser Source: Figma Design component copied into Buzz File: SVOI · Афиша · MVP Template: E02 / Graphic Event / Master Data format: CSV with three rows IssueWhen connecting CSV fields to individual text layers, assigning a field to a second text layer appears to overwrite the mapping previously assigned to the first layer.For example, the template contains two separate text objects: 25 — the event day ОКТ — the event month The CSV contains independent columns named day and month.Steps to reproduce Open the Figma Buzz file and select the imported template. Open Bulk Create and upload the CSV. Enter the Connect
Hello, I previously submitted a support request regarding a refund and subscription cancellation, but I realized that I had submitted it using a different account. I am contacting you again because this is the correct account associated with my subscription. Account email: [Redacted by moderator - 2026/10/21] On October 16, 2026, I was charged $98.00 USD, equivalent to R$512.23 BRL. My billing page shows a monthly invoice of $44.00 USD, so I do not understand why I was charged $98.00 USD. I am unsure why this amount was charged and would appreciate an explanation of the charges. I did not intend to continue my subscription, and I was unable to find the option to cancel it. I would like to request a refund for the $98.00 payment and cancel my subscription to prevent any future charges. I have attached screenshots of my payment confirmation and billing information to help you investigate this issue. Thank you for your time and assistance. Best regards,Miguel
Hi Figma Support/Community,I’m seeing a recurring charge for a Figma subscription on my credit card, but I’m unable to identify which Figma account/email address the subscription is associated with.I have checked the Figma accounts I’m aware of, but I cannot find the subscription or billing history under any of them.Could someone please guide me on how I can identify the Figma account associated with this payment?I can provide the following details privately if required:Date of the charge - 13th september 2026 (8:07pm) Amount charge - 2072.34 INRI would appreciate your help in locating the account and stopping/correcting the subscription if necessary.Thank you.
Hi Figma team, I submitted a revision for my plugin on October 9, but I haven’t received an update yet. Could you please check the review status and let me know if there’s an estimated timeline or anything else I need to do?Plugin Link : https://www.figma.com/community/plugin/1688574890158892636/stylus-ux-copy-assistant Thanks!
제가 실수로 피그마를 결제했는데 연간제로 했습니다. 환불요청 드립니다.
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