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i am a university student. Last july, I attempted to verify my student status to use the team project, but it has not been applied. SheerID says the verification is complete and have told me contact Figma. How can I apply this to my account?as a result, SheerID verification succeeded, but I did not receive the education plan setup email. Please apply this as soon as possible

 i am admin,full seat,my team invited me but i cannot edit any file without “ask to edit”,other members didnt have any problems 

The client has shared a file with me and given me “can edit” rights, but I cant edit. I am getting this error “An Admin needs to update your seat so you can edit file”. Any ideas? Thanks

CMND + OPTN + C and  then CMND + OPTN + V not making desired results (I use it for boldening and coloring particular text just in some on-page notes i make). it happened before latest release, was hoping that update would resolve but no dice. on a Mac running 15.7.7 (pre apple silicon, but to my knowledge this issue should not be caused by that) -can anyone else confirm on newer or same/older mac, running desktop app btw, that the issue is happening for them as well?

Hi, I am writing to request your Certificate of Tax Residence for the tax year 2026 for tax reporting purposes in Poland.The documents are required for withholding tax compliance and official reporting to the Polish tax authoritiesBest RegardsDanka

Backstory: I’m trying to create a website. I tell what i want and it makes it, no problem. Problem arises when it doesnt display the visual as i told him to do, in this case, stacked bar graphs. went over 3 versions as it says on the figma make editor and when i see older versions (ver 5 and ver 6), they display the visual exactly how i want it, but it did not display the same when figma make showed me the output. In this instance you can see in the images that i’m going to attach here.this image 1 is the output(ver 7) from figma make (this is app SS but over website was the same) and it doesnt display the stacked bar graphs like i want.image 1 this is image 2 and is the output (ver 5 / ver 6) after i go back to preview a former version. Figma make didnt show me the stacked graphs when it was a fresh output (ver 5 and 6). i thought it's an AI thingy where sometimes it doesn't give the right output and have to explain him which took me through ver 5 to ver 7, but by mistake i previewed

I paid for a paid plan of $20, but my account was blocked due to non‑payment of the plan. I turned it off, but the account still hasn’t been unblocked. I want to switch back to the free plan!

The system indicates that AI credits are still available, but AI features remain inaccessible and show an “out of daily AI credit” message. This creates a discrepancy between the user’s displayed credit balance and the actual feature access status.  

I'm looking for help with an issue that has been affecting me for quite a while.My workplace provides me with a Figma Professional plan, but I have been unable to directly copy and paste any frame into Figma Make. Every time I try, I receive the following error message:"Something went wrong. Try different frame or try again."  Issue details:Number of frames attached: Even a single frame cannot be copied/pasted Error message: "Something went wrong. Try different frame or try again. Environment: Occurs in both the Figma Desktop App and web browser Duration: This has been happening for a quite long time now Scope: The issue is not limited to me. Several of my coworkers are experiencing the same problemI've already tried refreshing and retrying multiple times, but the problem persists.If anyone has encountered this issue before or has suggestions, workarounds, or insights into what might be causing it, I would greatly appreciate your help.Thank you! 

When I am bulk creating my components, I found out that the auto layout did not automatically adjust according to the content. I double checked my original design and tried to adjust the content in my orginal design, eveything works fine.

I have been using the Figma Make Service for several months. And Up to Mid April it worked fine. I could push to both Github from inside the project, or from the Integration at the top right of the screen. But I am now getting Cloudflare errors in my project and neither work. I dont understand why or how to fix it. And in general since Figma Make is using Claude Code instances(and a good implementation) I want the Claude Agent to push directly to github on occassion. This is possible but recently you started blocking it. Getting 500 errors.

I just published the library but I don’t have the option to export. After clicking publish, I went back into my assets tab and saw that the option to “publish” appears again...so I tried clicking on it but then the new window I have unchanged components (which is true) and the blue publish button is greyed out. Is this a bug of some sort? I tried closing out of Figma entirely a few times and that still didn’t work. Over in the Figma Make tab, it doesn’t acknowledge the library at all.(I’m not on an edu. account but a company account) Thank you!

A veces en la pagina de diseño, siguiendo todo lo necesario para exportar, me bloquea la opción, como que desaparece la opción y solo me deja añadir guía de disposición, tambien, no me deja copiar nada

Hello Figma Support,I am working on a multi-brand design system with base, semantic and component-specific variables. Each brand uses extended variable collections.We also have a dedicated icon collection used to switch between the graphic variants required by each brand.I have tested two approaches: A string variable bound to the icon component’s variant property. Boolean variables controlling the visibility of each brand-specific graphic. In both cases, the icon graphic changes correctly according to the active brand.The problem starts when these icons are nested inside our system Icon component, which is then used inside more complex components such as buttons or inputs.When I change a parent component variant or perform an instance swap, Figma stops respecting the icon color override applied by the parent component and restores the color defined in the original icon component set.I have also observed the following: With the string-variable approach, if I disable the collection th

SummaryWhen a variable-bound effect has its type changed (e.g. from Drop Shadow to Glass), the variable bindings from the original type persist on the effect object, attached to fields the new effect type does not have. As a result, effect.boundVariables can contain keys that are not valid parameters of the effect's current type. This is exposed through the Plugin API and is visible in the node's serialized effect data.EnvironmentFigma desktop, current release (observed August 2026) Plugin API; also reflected in node.boundVariables.effectsSteps to reproduceCreate a saved effect style for a Drop Shadow whose parameters are bound to variables - specifically color, offsetX, offsetY, radius (blur), and spread. Apply that effect style to a node. On that effect, change the effect type from Drop Shadow to Glass (which has no X/Y offset and no spread). Inspect the effect via the Plugin API: node.effects[0].boundVariables.ExpectedAfter the type change to Glass, boundVariables should contain onl

Hello Figma Support TeamI have submitted an official support ticket (Ticket No.#2074466）to request recovery for my permanently deleted design file.Brief incident overview:The file was stored in my personal Drafts. I transferred ownership to another Figma account, then mistakenly permanently deleted the file from trash. I was unaware that files inside personal drafts remain hosted under the original creator’s account even after ownership transfer. After deletion, neither account can open the file.My local exported .fig backup is corrupted. It once imported successfully on Figma web temporarily, but I failed to duplicate a copy. Now all import attempts trigger "Internal error during import". I have tested Figma desktop, Figma web, Figpea, js.design, all cannot load this local file. This file contains core commercial design assets and I have no other complete backup. Could community support staff help escalate my ticket and ask backend teams to check if any temporary server cache or snaps

Boa noite, pessoal!  Solicito reembolso. Realizei a assinatura, mas não faz sentido o modelo de cobrança, pensei que era R$ 20,00, mas debitaram bem mais, além disso, não consegui desenvolver o que estava planejando, muito insatisfeito.  Por gentileza, poderiam me orientar e me ajudar com a solicitação de reembolso? Aguardo retorno! 

Hi Figma support,We are having a issue with in prototype mode for specific flow when navigating with keyboard arrow left and right voor next or previous frame in the flow. Description of the bug/issue When navigation through a prototype with your arrow keys left or right. The prototype stays stuck and is only able to navigate to the first 2 frames and doesn’t further through the whole prototype.   Reproduction path (Simple) Create 4 frames with previous en next buttons Link the next buttons to the next frame and previous frame Start prototype mode Click on the buttons you can go through the flow (works fine) Use keyboard keys left and right to go through the prototype (doesn’t work correctly) It gets stuck on the first and 2nd frame when navigating which keyboard arrows Figma in Chrome and Figma app Tahoe 26.6 , Chrome browser 150.0.7871.187 ,  Figma app 126.7.10 Trouble shooting we’ve done Relink all the frames Create a brand new file move the frame and relink Cut and Paste

Hi, I have this issue in Figma Make. If I comment in one page and switch to another page, the comments still appear in all pages whenever the page is opened. 

Hello,I purchased a one-month Figma plan, but after trying it for the first time, I realized that the features do not meet my needs. Therefore, I canceled my subscription and would like to request a full refund.I am submitting this cancellation and refund request only 2–3 hours after purchasing the plan. You can also review my usage data and see that I barely used the service during this time.I do not want to be charged and keep the subscription active for the remainder of the month, as I will not be using. I would really appreciate it if you could process my refund.Thank you for your understanding and support.

Hello, My org uses PrimeOne components, the out- of -the- box token structure is…Primitive Semantic Common Semantic Color Scheme (light/ dark)  Component Common Component Color Scheme (light /dark)The org has two separate products that operate on 2 set of design system, which I want to consolidate into one master DS and leverage tokenization/ nested collection for different brand styling. Thinking Semantic Common could be the first collection that start to separate brand value through newly added nested collectionSemantic Common (Parent) ├─ Brand 1 (Extended) └─ Brand 2 (Extended)However, the issue is these Extended collection is not cascading down (Not showing up in libraries). It is suppose to show up under Semantic Color Scheme Collection. Since the values from Semantic Common collection is simply not showing up, so I cannot choose the correct value. I have set the scope to “show in all supported properties”, unchecked “hide from publishing”, reload the file several time. It still w

Hi everyone,I'm having an issue with the Figma Desktop app on Windows 10.When I launch Figma Desktop, the Figma logo appears for a few seconds, then the application closes. The same issue also happens with Figma Desktop Beta.My system specifications: Windows 10 22H2 (Build 19045.6466), 64-bit Intel Core i7-3770 @ 3.40 GHz 16 GB RAM Intel HD Graphics 4000 Graphics driver: 10.18.10.5161 Figma works normally in Chrome, so the problem only occurs with the Desktop app.I also checked WebGL in Chrome using WebGL Report: WebGL 1: Supported Renderer: Intel HD Graphics 4000 ANGLE: D3D11 Antialiasing: Available Major Performance Caveat: No I ran Figma.exe from Command Prompt and found these errors:"GPU process exited unexpectedly""The GPU process has crashed multiple times""GPU process isn't usable. Goodbye"I have also tried: Reinstalling Figma Figma Desktop Beta Running Figma with --disable-gpu Running Figma with --use-gl=swiftshader Interestingly, using SwiftShader can mak

im guessing im getting charged monthly for a plugin i used, i cant get a way of canceling it 

I am using Figma Design on desktop with the Education plan. In Dev Mode, under MCP, I only see the remote MCP option and do not see local MCP. I want confirmation on whether local MCP is available for Education users or if this is expected behavior.

Hello Team, I am encountering a persistent 403 Forbidden error when trying to fetch the projects list for my team using a Personal Access Token via the REST API.The endpoint I am targeting is:GET https://figma.comThe Error Payload Received:json{ "status": 403, "err": "Invalid scope(s): current_user:read, file_comments:read, file_comments:write, file_content:read, file_metadata:read, file_versions:read, library_assets:read, library_content:read, team_library_content:read, file_dev_resources:read, file_dev_resources:write, folders:read. This endpoint requires the projects:read scope"}Use code with caution.Context & Technical Blockers:Scope Availability: The error message explicitly states that the endpoint requires the projects:read scope. However, when generating or managing my Personal Access Token (PAT) settings in the Figma account dashboard, the projects:read scope is not visible or available to select as a granular permission option. Conflicting Documentation: My token ha