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Hey Community,been observing an issue for a while now while working with Branches and Merges and was wondering whether this happens to you guys, too, and what the hell causes it.I have a component set with a few variants; let’s say, a Chip component with different size variants. All of them have a nested instance of another component, which is called State Layer. This State Layer unifies all interaction states and changes, when interacting with a component, where it’s used, such as the Chip. It is positioned absolutely, spans the entire surface of the affected component and is set to Top/Bottom, Left/Right to scale properly.To not disturb the developers in dev mode with this helper component and its layers, we usually lock it as designers can access its props from the instance Chip, etc., so there’s no need to have its layers available for scanning.Now, I don’t know, whether this is a Branch/Merge issue or related to something else, but, what I noticed during my work on the branch, whe

guys GUYS can someone please help me >.< i started a project and still in the wireframe stage but when i try to view how it looks my preview is just blank.. ive tried everything - making sure everything is in frame - clearing my cache, resetting the laptop - everything i know. also when i open a new file and start a new project the preview is blank too but i can still preview my  old projects. pls send help SOS

I have a few prototypes I’m working on, and whenever I scroll in the prototype presentation view, it will jump either up or down and totally glitch in terms of the scroll amount. I’ve tried all sorts of things like wrapping any components in Frames, removing any fixed position elements, and simplifying it as mush as possible — it’s still happening. Is this a known Figma bug that others are encountering? Thanks!

I’m followingg the beginner tutorial. I’m on chapter 14. The converting of ONE LINE OF TEXT to a frame selection freezes everything and forces me to restart, then I do the same 1000 times and still not working. It’s a bug!

I’m looking into Figma Draw vs Adobe Illustrator and noticing some inconsistencies when using vector tools such as expanding / outlining strokes. Below I’ve attached two screenshots of the letter “e”. The black is from Adobe and the white is from Figma. This “e” was created using Georgia font as the default style, expanded to vector, sized to be 62.9px tall (specific for my use case), given a 2px outer stroke, and then expanded to vector again. AdobeFigmaAs you can see, the Figma version has much more vector points. Though Adobe does have an extra line between the expansions (not sure if this is intentional or a bug, its always happened).The rendering issue becomes more apparent when using the shape builder tool. As you can see, the Figma version has extra lines and loses the hole in the “e” whereas Adobe’s tool seamlessly combines the different sections. I use the tools in the exact same way, highlighting only the solid sections of the “e”, yet I cannot seem to get the Figma tool to c

Hi Figma Team,I encountered an issue while working on my design. I applied a gradient to the stroke of an element, which rendered perfectly in Figma. However, when I tried to publish the design to a live site, I received an error stating that "gradient stroke is not possible."This was quite surprising, as applying gradients to strokes is a fairly basic and common design requirement. It enhances visual richness and is supported in many modern design tools.Could you please help me understand why Figma doesn't support exporting gradient strokes, Is there a workaround or any upcoming update planned to support this functionality?Looking forward to your clarification.

The 'figma make' feature keeps being invisible.I've paid for a Professional full seat, and even turned on the AI toggle in admin-setting, but it's still not showing up.It's the same even after clearing the browser cache and re-logging in.

Hi folks,In our Design System, we utilize a Paper base component to standardize surfaces for things like Card, Menu, Popper, etc. The Paper itself contains information regarding surface color, elevation and border levels. It is nested inside the aforementioned components, absolutely positioned and constraints set to top/bottom, left/right, so it will automatically change its size according to the parent’s frame, and locked, so it does not bug the developers, when analyzing in Dev Mode, nor does the designer accidentally select and change it while trying to manipulate something else.The issueLet’s take a Popper as an example for my issue. The Popper consists of a header, content and actions.Header and Actions are base components for the Popper and therefore nested like the Paper (which is the white rounded surface with the box shadow behind all these items). Last time, I made a change to the Actions, which increased their height by 16px temporarily. The Popper parent component, as it is

Hello.Is this a bug?I have a set of variables to control layout in Desktop, Tablet and Mobile breakpoints.If I apply a variable width to a frame and switch it back to Fill container, it reverts back to the variable width when I switch to the other breakpoints. I’m constant re-applying Fill container.Does Figma somehow remember the previous setting and revert back to it? Infuriating.Or is it me?Thanks,Will

Hi, I am trying to complete Stripe onboarding to sell community resources on Figma but it keeps giving me this error (attached)Im guessing it’s because of the post code I’ve entered. I’m based in the United Arab Emirates and the country and cities here don’t have post codes. Does anyone know how to solve this issue? 

Hi Team, As I understand Primeng uses Chartjs, and we have paid subscription of Primeng, I would like to understand, how do we get charts in PrimeOne-3.1.0? Ideally, the detailed explanation and support is much appreciated.Expecting an early reply. Thanks,Yogesh Chourey

Hi,I transferred a project from my personal Figma account to my school account, expecting to access the Education Plan features. However, the project is now behaving no differently than a personal project, and I’m trying to move it back to my personal account. Unfortunately, I keep encountering the error message shown above.To clarify: The top account is my personal account — it appears to still own the team and can edit the project. The bottom account is my school account — listed as the project owner, but it can't transfer or manage the project. The project doesn’t even appear on the school account's home screen. It seems I'm stuck in a loop where neither account has full control, and I urgently need to resolve this before my school account access expires.Could you please help me regain proper ownership or provide a way to transfer the project back?Thanks in advance!

Hello! I need help verifying my student account. I sent a request using the form on the official website, but there was no response. Thank you in advance!

Please, I’m currently experiencing an issue with my Figma file. I was working on my design when, unexpectedly, everything I had worked on since I started UI/UX disappeared. I’m not sure what I pressed, and even after refreshing the file, the issue remains the same.

 [Title updated by a moderator on 21-May-2025 from: “plz on this fechers in my figma id” to “Why don’t I have access to Figma AI features?”]

Hi all! I’m relatively new with Figma, though I’ve worked with many other website builders – and Figma Sites seems to be a pretty simple tool to build a website. I’ve tried to do some simple tests with Figma Sites, but one thing I cannot get to work is to sites to play embedded videos on preview mode or in live website.  By embedded video I mean building a frame and inserting a video from computer’s library to it – not a linked video from Youtube or other websites.  Whenever I try to do this, it seems that the video stays frozen. I would like videos to autoplay as soon as view lands on in. Since I’m coming up with a client project where we need to embed multiple videos as well as some background videos to frames, I’m wondering is this on me, a general issue or a bug?  If anyone knows about this, I would appreciate a response.  

Hi,In recent 2-3 weeks or so, in figma I am not able to edit the files that are shared by the designer (I was given Edit access), and the panel where I was able to switch between edit and dev mode is now locked with dev mode icon, but I cannot measure distances at all (when try to see the distance between elements on hovering over them, I don't get the measured distance).I've been having this kind of permission issues for quite some while in Figma.Can you assist? 

So recently I changed my email account for my google account because I could not remember my old hotmail account however I forgot that my Figma account is connected to my old email account and I could log in via my Google SSO. However there is no way now of accessing my Figma account because I don’t know my old email account password at all and can’t even recover the old email account password and get access to my inbox. Is there a way I can access my Figma account? It’s very worrying because it’s a pro account so now I am paying for something I can’t even access. Is there someone at Figma who could help me and I can prove it’s my account through billing address or something. 

  If I was opening the project in Figma then it’ll pop-up this [You can’t access this resource]. So, I just want to open it for my work, by this I can’t approach the web and that will be difficult for me to work on it. So, please resolve it as soon as possible. 

Hi everyone,I really need some help with a file.After duplicating a project, some of the components stopped working properly.The “Go to main component” option doesn’t appear at all when I click on a button.The only thing I can do is click “Restore component,” which just creates a duplicate of the component in the relative page (very weird to explain). Oddly, this only affects the buttons, other components seem to be working fine.Any quick advice or solution to fix this? Thanks in advance,Lorenzo 

I am trying to change the email associated with another Figma account that I have and receiving an “incorrect password” error whenever I attempt to make the change. Here is what happens, step-by-step:Open ‘Settings’ Select ‘Change email’ Type in requested info: ‘New email’ and ‘Confirm password’ Click ‘Submit’ button Form does not submit and a red pop-up appears at the top of the page: ‘You entered an incorrect password.’I have double-checked that I am using the correct password and even updated it just in case.

Hi there,While applying after delay animations it works fine when viewing in web version but in figma mirror app it doesn't shows the after delay animation.. it this a bug or what am went went wrong,,, any suggestion's…?

After the new update I am unable to copy the gradient. Before I had to just select the shape/element which had the gradient I wanted, I would press ctrl+c and the gradient properties were copied and then I had to just paste it into the desired shape bt ctrl+vBut I am unable to do this now, is there a new way of doing this or Figma has gotten rid of this property?