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Hi Figma Team,

Last month I was on the Colab plan, and I paid $5 for it (June invoice). But now my account was automatically switched to a different plan — I see an overdue charge of $35, even though I didn’t change anything myself.

Why did this happen? I didn’t intend to upgrade my plan and now I can't switch back to Colab or proceed with payment.

Could you please help me get back to the Colab plan and cancel the unwanted charge?

Thanks in advance!

Best,
Valera Harahash

Hi ​@ValeraHarahash - apologies for the seat + charge confusion. 

I saw that you were able to get in touch with someone on our support team. If you didn’t receive the response from them, let me know and I’ll look into this further.

If you did receive it, please continue your conversation via that email. We’re not able to assist with billing or account changes on the forum for security and privacy reasons.

Thank you!

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