Hello friends,
I’ve found that my project came back to 10 days ago and I tried to check the version history but is so strange because between June 18 and June 25, all the versions look the same. I can see changes before and after that period. Can you help how can recover missing changes?
Best regards
Sahar
Best answer by Celine_
Hi there! I see in the backend that you have replied to us, and it is working now as expected on your end!
I’ve gone head and mark as solved and closed the topic here. Thank you!
Hi Sahar, thank you for reaching out to the community.
I see you’ve already contacted our support team, which is great! They’re best equipped to help in this situation. They’ll be able to take a closer look at your file's version history and, if needed, escalate the issue to our engineering team for further investigation.
Thanks so much for your patience while they look into this. I’d recommend continuing the conversation via your support ticket (for reference, your support ticket is 1425905).
Hopefully they’ll be able to clarify what happened and advise on the best next steps!
Hi there! I see in the backend that you have replied to us, and it is working now as expected on your end!
I’ve gone head and mark as solved and closed the topic here. Thank you!
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