Report a Problem

For some reason when i align an objet with a rule set to 160px from the border of the frame, when i click ALT it showed that the pixel is 161px off the border.This somtimes happens to the left, and sometimes happen to the right.

Have lost ability to undo, as in command-Z. EDIT: Reloaded tabs and its working again. Please close.

Whenever I search for something in Community, I’m taken to the results page as expected. But if I click into a resource and then hit the back button, I’m returned to the Community landing page instead of my search results. This forces me to search all over again for what I was looking for.

I don’t know what changes, or when its happening, but almost every time i have to reload the prototype play to see the updated design result…. And the reload button is far to reach behind mouse 2 click, no keyboard shortcut!!

Hi there I designed - actually i have slides that i made by using html to design importer. On figmage they are fine but when i download the pptx file - the background colours are all gone.  Kindly assist   Thanks  

In the present prototype, "Copy Link" is not creating the right URL. URL should have “prototype” in them but now it has “design” instead. The copied link goes to the front cover of the working Figma file. 

Since yesterday Im unable to remove interactions by simply pressing delete key after focusing on interaction connector line. I can still remove them by clicking minus icon in the sidebar area.The problem occurs only in both web and desktop app. Im using Macbook Pro M1.

i’m a figma noobie and use it for simple mockups, re-opening it every few monthsi took a screenshot (.png) that I want to paste into figma (free version, windows dekstop)every time I add a screenshot image (and so far, any image) by either dragging it from a folder or using ‘place image’, it shows up as a translucent rectanglevisibility is set to 100%it’s also not a layer issuei’ve:reinstalled figma restarted my computer renamed figma’s cache folder tried the figma web app disabled hardware acceleration reset figm and restart made sure my graphics drivers were up to dateplease help 

Hi everyone, I was wondering if its just me doing something wrong or is there a restriction on using a Favicon and Open Graph on Figma Sites?In Figma Site i find I have to have my favicon and Open Grpah image visible on the Sites canvas for it to be published on the website, seems quite restrictive? I also noticed Fiogma Sites does not allow you to select a library component to use for these and it has to be uploaded to the site from my computer,Please see screenshots for clarity. basically if the elements are hidden on the canvas the opengraph and favicon do not publish. 

I am unable to create prototype preview links. When I go to the prototype preview, and select Share Prototype, it generates a whiteboard link instead. I have created preview links for these files before without a problem, and links I had sent out previously appear to be fine. So it is not a settings issue and appears to be a link generation bug. Is anyone else having this issue?

Hi people,  So i have a nice calculator made with the code layer and it works great!But when i put the code layer in a frame it stops working , i see the calculatorbut i cannot interact with it.. What did i do wrong

Hello,I have recently purchased a Full seat which includes Dev Mode access (screenshot attached). I’m using the Figma Desktop App, but I don’t see any option to enable Dev Mode under Preferences.Here’s what I’ve already tried: Confirmed I’m on a Full seat with Dev Mode included. Using the latest Figma Desktop version. Restarted the app and checked for updates. Cleared cache and logged back in. Could you please help me enable Dev Mode or check if there’s any issue with my account or rollout?

Hi community, I am seeking help on how to manage a Library for a design system that is getting ready to be published and used in other files. In the design system file have created a components, styles and variables. In this DS file I created a component with variants. The different variants use different text styles. With the text styles some of the typography parameters have variables applied to them for storing values that are in a variables collection. The component also has some color variables being used on it. I've used plugins like Design Lint and Find Missing Variables to double check if the component has all parameters defined by styles and variables.As a test I published the component, some styles and variables it uses as well as some other variables and styles. I then went to another file, added the published DS library, inserted the published component from the DS lib as well as applied some of the published variables and styles to some other components of the second file.

I got this error while using community.

I work in the Figma app (not in the browser)It is impossible to work, if you try to work with large or medium-sized files, then every 2-5 minutes in Figma the app screen darkens and it restarts.I can't figure out what the problem is...The laptop is new, with good performance.Please tell me what can be done?And could this be a problem in Figma itself or in the laptop?

Hi Figma team,I accidentally deleted important file on June 25 around 4:20 p.m. The file is no longer visible in my account and in the trash. I had shared the file with a second account, but it’s not available there either.The file name was “Кейсы”, and it was created in a Education plan.Is there any way to restore the file, even partially?Thanks a lot in advance — this project is really important for me.[redacted by forum admin/moderator to remove PII]

Any figma file when I am viewing in the present mode or prototype mode. The screen is not showing properly  We can see in the attached screenshot like how the screen is showing half. I have changed the browser view it in firefox, brave even installed desktop figma app it is showing like these. But when view via mobile it is showing properly. I have clear cache in the browser

The delete property button does not work. I accidentally created a variant, and want to delete it. But this minus button does nothing!   

So I have this simple Avatar with text (using auto layout and working correctly You’ll notice that I’ve stacked two instances on top of each other using auto layout. However, when you look at the FLOW in the right-hand menu, you’ll see that it’s set to HORIZONTAL. … I want it to be VERTICAL (as shown) , but when I choose VERTICAL (see below) it goes to a ‘backwards’ HORIZONTAL layout I’ve changes the canvas stacking, restarted Figma, restarted my Mac without luck. The only thing I’ve been able to do is rebuild it, but after a few minutes it starts happening again.Any help appreciated

two days ago I couldn’t find the Property option on the dropdown menu when linking a text or an element from a component to a proprety, and they don’t show on the menu even if I create them before hand I’ve linked this issue in the GIF below 

always loading, cannot be exported successfully, IM waiting for a whole day, Its still loading, and i cant find the library in figma make:  

After letting my previous student plan expire and not using Figma for a while, I tried reapplying for one with the same account I had used to apply for the first student plan (around like 2020). The account logs in via Google and because of that I don’t think you can change the Figma account’s connected email(?) and so I tried to just reapply with said google log-in. This failed, so I tried making a new account with the school email and reapply. This time it worked, but I was wondering if I could somehow move the plan to the old account or maybe easily migrate old work / ownerships of projects?  Thanks.  

Instead of being able to crop it freely as before, now the Top & Bottom act the same. So when I drag the top downwards, the bottom is going upwards at the same time… This makes it very hard to crop exactly what I need. Why has this changed? Did I accidentally do something that made it behave like this?

ENTIRELY UNRESPONSIVE SALES TEAM!!! I have reached out 5x over the last few weeks and heard nothing from your sales team. I am wanting to upgrade to enterprise. What kind of business doesn’t respond when their customer wants to give them more money???? 

I was cleaning up unused files in my Figma desktop app by leaving teams/projects that were no longer active. After removing these teams, when I tried reopening one of my personal files, I got a pop-up saying:"This is an unassigned draft file"Now it's telling me to 'ask any admin' - but I'm confused because I never shared this file with anyone! It's my personal file, so why would I need admin permission to access my own work?"