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i tried to re-verify my education plan tied to the email- (redacted by the moderator due to PII)its been a long time and im still not able to access the features an educational plan has. its just like using a free plan. im getting this ‘successfully verified’ message but its doing nothing. I need an education plan as im doing an internship and in my second year of bachelors. kindly look into the problem.  regards and thanks, mrunmayee dandekar

I have Figma MCP enabled but whenever I go to the MCP server URL I see the following response {"jsonrpc":"2.0","error":{"code":-32001,"message":"Invalid sessionId"},"id":null}

I’m using Figma Make for a website that has both English and Japanese text as translation toggle.But the Japanese version keeps showing this text “ web3.intro.p3 web3.intro.p3.bold web3.intro.p3.rest” randomly. Why’s that?

I'm participating in a Connected Project as a guest and encountering an issue with Figma MCP.Around September, I was able to use Figma MCP without any problems, but recently it has started returning the following error: Error: This resource couldn't be accessed. IMPORTANT: Before continuing, you must tell the user to make sure their paid Figma seat includes Dev Mode access, they have the right permissions for this file, and the provided link is valid.I have a Full Seat on my own team and can edit files in the guest project, so I don't believe there are any permission issues. (I can access files from my own team via the MCP server.)The host is on an Org Plan, and I'm a guest on a Pro Plan.I'm using the desktop MCP server.Does anyone have any information about this? Can we fix this issue?Note: someone else had this exact same issue: 

​Figma Team please help me with this issue as I am not able to export Figma Design library to Figma Make as I am not able to get popup below publish popup to export to figma make. I have twice emailed the support team also, but no clear response has been provided to me yet for this bug that is happening. I am on pro education plan. Attaching screenshot below as wellNo Export to Figma Make option while publishing library 

Hi everyone,I’m building a multi-page site in Figma Make and keep running into the same frustrating bug:I create a separate page for /terms, /privacy, or any custom route (e.g. /contact, /about) Everything works fine at first At some point Make flags the page with the red “1 error” banner When I click “Fix for me”, it instantly removes the custom route and turns the page back into a generic duplicate of the home page (losing the unique URL completely)I have tried everything and I 100% need these unique pages . The page content stays intact, but the unique slug is wiped out, which obviously breaks legal pages and navigation.Has anyone else seen this? Is there a way to prevent “Fix for me” from deleting custom routes, or a safe workaround to keep /terms, /privacy, etc. intact?Thanks in advance!

When I try to publish my site with supabase connected it wont let me until I unpair it and this leads to accounts not being created and a whole mess.

Mate I cannot even get onto the app I am just stuck at the home page loading. I opened the app on my friends laptop logged in and everything.  I tried resetting my cache which i saw the internet, to then realise there is no cache option on mac. Great.Updated the version of figmaReset my laptopUpdated my laptop and still i am stuck at this page guys please get your devs to do something for this ridiculously slow app. Don’t let this be the reason I switch. This is such incompetence fix your fucking app 

 Can you guys fix this? These lines are so distracting when I’m trying to work. This is in the web app. The dark line in light mode has been there for over a year I think. The bright line in dark mode just showed up today I think. 

Dear Figma Support Team,I am writing to address a significant billing discrepancy on our latest invoice,I am the Owner of the project/team [이바바바]. The current invoice reflects charges for three seats, but I have only authorized and require one seat (mine). The invoice includes an unexpected charge for two additional users.Details of the Issue and Request: Unauthorized Change: I confirm that I did not manually change or approve the addition of these two extra seats. Users Affected: The seats that were unexpectedly added are registered under the accounts "dev" and "collab". Action Requested: I request that you immediately cancel the charges for the two unauthorized seats ("dev" and "collab") on this invo

My Professional account is currently locked, preventing access to editing and Pro features. The Professional plan has been purchased and should be active; however, the account shows as locked. Kindly review the account status and restore full access to the Professional plan at your earliest convenience. Your prompt assistance in resolving this matter is greatly appreciated.

Hi! I upgraded my Figma account from using the free version to the basic plan. Since I did that I can no longer switch to design mode when I could do that with my free account. Please can someone fix this asap. Otherwise I will downgrade my account.

Figma is freezing very often, I started noticing it in the past few days. It usually happens when I select several frames at once, or try to move things… but it also feels random at times.It’s hard to stop working for a few seconds every few operations just to wait for Figma to respond.

My Figma Education Plan was renewed about one month ago, and everything was working normally. However, today my plan suddenly changed to the Free plan even though the renewal date has not ended yet.Is there any usage limit on the Figma Education Plan? 

Hello!I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.Then it started showing Verification limit exceeded.So I contacted sheerID via mail, they responded with:We were unable to process your verification request. And Your ticket has now been permanently closed.I mail them again and again still got no solution.. If it's possible resetting the verification limit, please do it.Please provide the solution for this issue otherwise I won't be able to re verify student plan.I have also attached the image for better clarification. 

Using Firefox browser, any time I deselect an object in Figma (frames, images, etc), a gray box that says “paste” appears next to my cursor and moving the mouse automatically triggers a box-select (as if I were holding and dragging the mouse). I have to press Esc to make the “paste” box go away and click somewhere without selecting anything to make the box-select go away. This happens any time I deselect anything. This means that if I accidentally select something using the bug-induced box-select, it loops me back into the bug. It is hugely obtrusive to getting any work done.

I have a prototype embedded into a slide and that works great, But when I embed the slides file on my Square Space site I get the “www.figma.com refused to connect.” error message and the prototype doesn’t load. I searched and made sure all the permissions are set correctly. Is this a bug or some security setting within the browser?  Any help will be appreciated, for now I have a work around that opens the prototype in a new window via a text link but that is clunky.  

Hey guys. Looking at settings page in Figma Site everything look good and set but the social sharing image is not working. Looks like a Figma bug.

Hi! I’ve been having trouble getting my Figma account back to an Education account, even though SheerID confirmed that I re-verified my account on September 11 (Verification ID: 68c1ab53f897ce280a8b5dff), which was before the September 29 deadline. SheerID mentioned that since the verification on their side was approved, the issue now lies specifically with the offer redemption process on Figma's side.I’ve sent education@figma.com several emails since about my issue, but I never received a reply. I’d really appreciate any help to be able to re-access Figma Education for my student work! Thank you in advance. 

The controls for component properties appear twice when in slides mode. Not the end of the world but kinda annoying to work with some dropdowns. Surfacing this as it does not look like intended behavior.Card in design modeExact same card in slides mode 

Couldn't reach server, try again in aTry againminuteI am getting this error for the last hour is there anything down on Figma side? 

I noticed that after the last update some of my nested components are broken in sizing/scaling. I would reload my library after publishing and half the instance across various screens would take off. Specifically the components are getting bigger somehow. For instance this image component, nested in a product card, should be as is in the version on the bottom, after reloading the component from the ds library the image is bigger. Or the stamp in the footer is correctly inserted in the beige space in DS itself but as an instance it seems to enlarge quite a bit. This happens with images, icons, other assets like stamps etc. It seems that it needs me to manually redo everything now (copy-pasting from DS library, editing etc) and i do not have that type of time/budget for this big of a project. 

I am working with Figma for about 3 years and it is a wonderful software. Speed used to be awesome in the beginning. It changed after a while and now it is really a pain to open files, select frames and resize areas. It starts blocking my work. You read always “Empty the cache...” I did but no change. Please dear Figma team realize that there is a problem that needs your attention.

Resolved: After 1h or so it fixed itself~ :)