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I was using figma agent for creating page and suddenly 1.1k credits lost suddenly and it’s expensive and I cant purchase again n again for to create one page.  consumption is too high 

Hi Figma Team,My Figma plugin application is currently pending approval. Could you please review it and let me know if any additional information or action is required from my side?I’d appreciate it if the review could be completed at your earliest convenience.Thank you for your time and support!

Hello Figma Support Team,I'm reaching out because I'm experiencing a serious issue with installing and using custom fonts on my iPad.I urgently need access to custom fonts to complete my work, but despite my attempts, I haven't been able to get them working in Figma on my iPad. This is creating a very difficult situation for me professionally.My ability to complete the tasks assigned to me depends on having access to these fonts. If I cannot resolve this issue, I may even lose my job. I'm extremely worried about this because I genuinely don't want to lose my position over a technical limitation that I cannot fix myself.I would be incredibly grateful if you could help me find a solution as soon as possible. Could you please clarify whether custom fonts are supported on the iPad version of Figma and, if so, provide detailed instructions on how to install and use them?This is genuinely important to me, and I would really appreciate any assistance you can offer.Thank you for your time and

Hello,I am developing an academic wellbeing application using Figma Make Preview with a Next.js/Payload backend.I have configured an OpenAI API key as a sensitive environment variable and implemented a server-side integration with the OpenAI Responses API.However, requests to https://api.openai.com/v1/responses return HTTP 520 Server Error.Diagnostic findings: One isolated diagnostic request was performed using synthetic data. The request was sent server-side with store: false. The response status was HTTP 520. No recognizable OpenAI response headers were returned, including x-request-id, openai-processing-ms, and openai-version. No valid AI response was received. The selected model, gpt-4.1-mini, supports the Responses API and structured outputs. No user data was modified during testing. This may indicate a problem with the Figma Make Preview outbound proxy or network egress layer.My questions: Are server-side HTTPS requests to api.openai.com supported in Figma Make Previe

Hello!  Today I ran into an issue where instances of a component in a Design file (which consume a Variable Mode from a separate Library file) were being reset to the 1st mode when an update to the Library file was published. I have added a video below to help explain and demonstrate the issue! I can email links to the files if needed.   Thanks in advance for your help.

Hi,we are running into a serious issue with slots in our design system.Our setup is this: we create and maintain our components in a shared library file, which represents our design system. These components are then used as instances in separate design/view files. Many of our components rely heavily on slots for flexible content areas.The problem: when we publish changes to the design system library and update them in the view file, the slots inside the component instances are not updated correctly. For example, variable assignments such as spacing or padding values are not applied to the existing slot content (instances inside).The only workaround we currently have is to fully reset the slots in the instances. But this removes the custom content every time, which makes the workflow unusable for real product work.This is critical for us because our entire design system is built around slots. It used to work more reliably, but in the current state it is basically unusable.This seems rel

Hi, I verified my educational plan recently, but it doesn’t show in Figma. I’m locked out of all my projects and it tells me to reverify my education status, but when I do, it says that the verification limit is exceeded. Logging in and out didn’t help and creating new teams also didn’t. I also didn’t get any help from the SheerID support and I urgently need to work on my projects. 

Hi,  I presented a case for Figma Education, my students are all on a different domain from mine (as a teacher) and they cannot access the platform because their domain is not registered. Mine is. The presented case is #2201545, and it has already 2 weeks without answer. I need my students to access Figma in order to work in a project. Is there anything I can do better to solve this issue?? Their domain is: [redacted by forum moderator to remove PII]Mine is: [redacted by forum moderator to remove PII](which is registered as a Figma Education domain) Thanks for your help! Ch.

 Hi everyone,I’m looking for help regarding unexpected charges on my Figma account and would appreciate some guidance from the Figma team or anyone who has experienced a similar situation.I originally paid €44 for an annual plan covering April 2026 to April 2027. However, after that payment, I started receiving unexpected monthly charges of approximately €20, without knowingly making any changes to my subscription.In May 2026, I was also charged €241.08, including €176 in additional seat updates.I have always been the only person using my account and have never knowingly invited anyone or authorized additional paid seats. I was completely unaware of these changes and only discovered the charges when reviewing my bank statements.I have already contacted Figma Support (Request #2230684) and provided evidence of the original payment, the unexpected monthly charges and the larger payment.I am requesting:A full explanation of why these additional charges occurred. A refund for the charges I

We need to copy all files from one Plan (e.g. Plan A) to another Plan (e.g. Plan B) but cannot find the "Send a copy" option in settings. We are a guest on the Plan A, and the only admin there has left the organization, preventing us from initiating the transfer. Hence requesting to find a solution how we can copy all the files from Plan A to Plan B Account or would like to be connected with a specialist to resolve this issue.We have also raised a ticket # 2217800  for our problem but no one has responded to us, Requesting to kindly help.

Our private OAuth app [redacted] is published as Private to our team OPNOVA, on a Professional plan. It is on Version 1 and has no pending changes. The redirect URL [redacted] and the scopes (file_comments:read, current_user:read) match the app settings. Members with a Full seat can authorize the app: the owner, and another member who is not an admin. Members with a Dev seat or a View seat get [redacted] doesn't exist" from https://www.figma.com/oauth. This also happens in an incognito window where the Dev member is signed in only with her account. The thread 53959 reports the same error for a private app published to a team: https://forum.figma.com/report-a-problem-6/oauth-app-with-valid-client-id-returns-doesn-t-exist-on-figma-com-oauth-endpoint-private-app-published-to-team-53959 Do private OAuth apps on a Professional team require a Full seat? If they do not, how can our Dev and View members authorize the app?

Hi Figma team,I built our business website using Figma Sites and connected it to a custom domain:[removed]We are currently experiencing a Google indexing issue affecting multiple pages on the website, and I would like to know whether this could be related to Figma Sites.Google Search Console currently reports:“Crawled – currently not indexed”for approximately 15 pages, including our homepage and several important product pages.One example is:https://niio.apsm.com.tw/crmWhat I have already checkedI tested the /crm page using Google Search Console → URL Inspection → Test Live URL.The results show:The URL is available to Google. Crawling is allowed. Page fetch is successful. Indexing is allowed. Googlebot can render the page correctly. The page content and text are present in the HTML received by Google. Google-selected canonical is the inspected URL itself. There is no noindex directive blocking the page.I also checked the rendered screenshot provided by Google's Live URL Test, and the p

Hi, the new version of “Edit with prompt” has been bothering me a lot. It removed one of the most important features for my workflow: prompt history/recent prompt.For a lot of my work, I reuse the same prompt multiple times to generate different outcomes. Previously, I could just click “Edit with prompt,” select a prompt from the history, and hit Generate. Now I have to type or paste the prompt again every single time, which makes the workflow much more repetitive and inconvenient.I also find the new popup placement uncomfortable, since it always appears right next to the image and gets in the way.The previous workflow was much faster and more efficient. I’d really like to see prompt history brought back, or at least have an easy way to reuse recent prompts.

Hi!, My Figma cursor on the Mac desktop app is really big when I’m trying to play a prototype and interact with it. I was ideally looking to record a prototype, but the size of it looks terrible right now, especially over smaller UI components. How do I make it smaller or have it show up as a regular mouse? Can you please help? 

Since updating the Figma desktop app (around 2 updates ago), all PNG exports at 2x are pixelated — including text and vector content, not just images. The issue reproduces in both the Figma desktop app (v126.10.13) and in Chrome browser. Pixel preview at 2x also shows the same pixelation, while the canvas/artboard looks fine at normal zoom. I'm on a high-DPI (Retina) display running macOS Tahoe 26.6.2. I tried chatting through support chat, and it cannot really resolve my issue. If anyone can help me with this, that would be grateful. Thank you so much.

Environment• macOS: 27.0.1 (26A434)• Figma Desktop: 126.10.13• Tablet: Wacom Intuos• Wacom driver: latest version• Input device: Wacom pen side button assigned to Pan/Scroll in Wacom CenterDescriptionUntil about a week ago, I could zoom in and out of the Figma canvas using this workflow:1. Hold Command on my Mac keyboard.2. Press and hold one of the side buttons on my Wacom pen.3. The pen button is assigned to Pan/Scroll in the Wacom desktop app.4. Dragging the pen would zoom the Figma canvas in and out.This no longer works in the Figma Desktop app.What I’ve tried• Updated to the latest Wacom driver.• Reassigned and tested different Wacom pen-button functions, including Pan/Scroll and other navigation options.• Restarted Figma and the Mac after changing Wacom settings.• Verified that the same physical key combination works correctly in Figma running in Safari.Expected behaviorWith Command held on the keyboard and the Wacom pen button set to Pan/Scroll, dragging the pen should zoom the

Hello Figma Support,I'm experiencing an issue with the Figma desktop app. I can't edit my files because the app asks me to verify my Education status.However, when I use Figma in my web browser with the same account, I can edit my files without any issues, and no verification is required.Could you please help me understand why this happens and how I can resolve it?Thank you for your help.Best regards,Billy Giang

Figma Dev Mode — Right Panel SettingsThe option to enable MCP can’t be seen in the above image. I have already checked for updates and restarted Figma. Also restarted my Mac.

Sometime between October 9th, 2026 and October 12th, 2026 a change has occurred across all of my multiple page workflows where I used to be able to select the page I wanted to view and go straight to that page. As of October 12th, that list is no longer populated with page names. I now have to manually type in the page name to navigate to that page outside of the normal workflow navigation. This slows the process down greatly.In the following screenshot the “Address bar” is selected but not presenting a dropdown of the ~20 pages in the workflow. When I access my files that are public when not logged in, then the easy page selection navigation is present once again. Is there a setting that I can adjust to make that dropdown viewable once again?

Dear Figma Support Team,My Figma Make project’s Payload CMS setup is stuck loading indefinitely, and no Create button appears. My team and I have tried troubleshooting without success.Project: [REMOVED BY MOD]My account: [REMOVED BY MOD]Teammate: [REMOVED BY MOD]Required sole Payload CMS admin: [REMOVED BY MOD]Please help remove the stale Payload backend attachment, clear any pending Add Payload Backend operation, and restore the working CMS creation flow.Please configure [REMOVED BY MOD] as the only Payload CMS administrator, with proper backend-enforced permissions.Important: Do not transfer project ownership, remove my existing access, or delete any project data. I only want to fix the Payload backend and secure long-term administrative access through my personal email.This issue is urgent and blocking my work. I would appreciate your prompt assistance.Best regards,[REMOVED BY MOD]

Hello,I am writing to request your Certificate of Tax Residence for the tax years 2025 and 2026 for tax reporting purposes in Poland.The documents are required for withholding tax compliance and official reporting to the Polish tax authorities.Could you please provide the certificates in PDF format at your earliest convenience?If you need any additional information from my side, please let me know.Thank you very much for your support.Best regards,Piotr

As the title says, that is the issue. All the files which were shared to me (either by sending the link directly or by adding me through the “share” option) all of them are missing. I can only see the files I own and none of the files which were shared to me. I have to acccess these files either by going through my mails, finding the link or by opening the notifications tab and finding the file there. The files are a combination of design files, figjam files and slides files. The issue started a few days ago and is really irritating trying to find the files. I have to keep all these tabs open, and if I close them then have to go through the cycle of finding the relevant link/mail/notification. 

Hi Figma Team,I’m reaching out to check on the review status of my plugin, Pear.The plugin was submitted for review on [submission date] and has remained in the “In review” status for nearly a month.I understand that review timelines may vary depending on submission volume, but I wanted to confirm that the plugin is still properly queued for review and that there are no issues or additional actions required on my end.Plugin name: PearPlugin ID: 1686400147751091800Submitted: 2026.10.12I’d really appreciate it if you could check the current status of the submission.Thank you for your time and support.Best,Suzy

Hi Figma Support,We're experiencing an issue with file permissions following the recent update that replaced Projects with Folders.We're currently on an Organization plan, and previously, we were able to give all team members access to our projects and files by default.Since the update, we can no longer find an option to grant team-wide access to all folders and files. When we add new members, they don't automatically have access to our existing files.This is causing issues with onboarding and collaboration, as we need all team members to have access to our team's files without manually sharing each folder or file.Could you please clarify: Is there still a way to grant all team members access to all folders and files by default? Has this functionality been removed or changed with the recent update? How can we ensure that both existing and newly added members automatically have access to all team files? Our goal is simple: every team member should automatically have access to all te