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I’m experiencing a recurring issue in a Figma Make project after extensive usage within a single project file.In this project, I was able to successfully run 1084 prompts. However, when attempting to run Prompt #1085, the execution fails repeatedly. Each retry shows the following error message:“Couldn’t connect, check your internet and try again”(A new Request ID is generated each time.)This happens consistently, even after multiple retries, and does not appear to be related to my local internet connection.In the same project file, when I switch to Code Mode, the main file App.tsx displays a warning:“This file is large and may cause errors.”Because both issues occur together, it seems likely that the problem may be related to projec

…. and get us the  49px strip back ?

There was a moment of utter shock when I saw all the frames disappeared. I opened version history  to access older frames and luckly was able to retrieve them. This has happened multiple times as of now.

Figma Make are not using my library components attached. It only picked “generic” ones. Both with “Attach design” and using a full design system library file.

Hello Figma Support Team,We are contacting you on behalf of LABA Rimini, an Italian higher education institution.We are currently experiencing an issue with our Figma Education account: students are receiving the message “Your Education status has expired. To keep using Pro features, upgrade your team or verify your education status”, and as a result we are no longer able to use the account as expected.The account is registered with the domain labarimini.com.I am a lecturer at LABA Rimini, and this account is used for teaching purposes by both teachers and students.We would like to understand: why the Education status appears to have expired, whether there is an issue with the verification of our institution or domain, and what steps are required to restore full access for our students and faculty. Could you please help us investigate what

The latest Figma update broke my components. Button hover states all messed up. Prototypes showing weird flickering.

My login works fine on desktop.When I try to mirror on ipad I am asked to login on the figma app on iPad (running ios 26). Entering the same login info I just get the login screen again - and again - and again.. I would like to check my design by mirroring it onto my ipad. How can I do this? 

I accidentally deleted a file from my Figma workspace, and now I’m unable to find it in the Trash.I have already checked: Drafts → Trash Team / Project → Trash But the file is not available in either location.Project name: Task newThe file was deleted recently, and I would like to request if it is possible to restore the deleted file from your side.Please let me know if you need any additional information from me to proceed with the recovery.Thank you for your support.

It’s been half a year. I’ve been noticing that the components and instances sometimes are disappearing after you created them and used within the file. They’re not just hiding themselves, but removing all the content inside of them, leaving only the filling color. In the version history, they are also broken and not visible, no backup, only recreating them again. Wasted so many hours throughout the last months, reacting the same components or rewriting same text. It’s so annoying and should be fixed immediately. Thank you.

Hello Figma Support Team, I recently subscribed to Figma Professional and canceled it shortly after. I understand that the subscription will not renew, and I no longer have an active plan. However, I still see a charge of $5.90 on my card, even though the subscription is canceled. Since I am not using the service and do not have an active subscription, I kindly request a refund for this amount. Could you please look into this and help process the refund at the earliest? Thank you for your support. Best regards,Sai

Hi! Yesterday I installed an update for my Figma desktop app and it won’t load since then. I’ve tried clearing cache and reinstalling it but nothing seems to works. Is there any solution for this?  

I’ve lost access to my education account which holds all of my previous files. I thought I had linked everything to the account I’m currently on but it seems that no matter what I do, I cannot regain access to it nor the files. 

Hello!I am trying to actuivate my university student account, but it is getting failed. I selected my istitution from the list, registered with student email. uploaded enrollment certificate. But still it is getting failed.Would really appreciate your help!Regards,Mik

I have successfully rasterized last Friday. But two days later, which is now Jan 13 2026, the Rasterize selection disappeared in object menu. I can only find it by searching Actions… Is there anyone can help me look into it, thank you so much!i use macbook pro 15-inch, 2018, Vetura 13

Please before inserting new features resolve core issues:Optimising rendering of pages Optimising rendering of instances Optimising overall speed of platformDo not get me wrong, new features are always nice, but speed and efficiency of the application is the most important and Figma is becoming increasingly problematic in such things.As an example in December could not use the platform for a week because instances were constantly badly rendered and no workaround was possible. Today cannot use some files because interacting with them is impossible due to extremely low speed.If features are implemented but the usage of the application becomes more and more problematic in terms of performance, then what is the point of implementing new features?

Hi.Please I need help! ASAPMy company email domain changed from .app to .comBut my Figma hasn’t synced to the new email address.I fear that If my laptop logs me out I wont be able to log in anymore because the email registered doesn’t exist anymore. 

 Description: > When using "Figma Make" to generate designs, I've encountered a consistent layout issue. Specifically, if the generated content contains a paragraph with interspersed bold text, copying and pasting that content into Figma results in broken formatting or layout glitches.Reproducibility: This issue is 100% reproducible every time. Figma Make     

Hello,I don’t have the option Open Session i my Figma to invite guest to edit.I’m currently attending a course in UX/UI desgin ang my classmate has the option in their Figma but I don’t have it in mine and we are using it in the same way as far as I’m aware.I have a card sorting extercise I need to invite outsiders to perform whom don’t have or use Figma and even if all the settings is set to “anyone can edit” noone can, I’ve tried all possible solutions.Mind you, I am a beginner in Figma so I have asked CGPT, Figma bot and my classmates for help but to no avail. Our teacher is currently under the weather and can’t assist. Thank you for you help! 

When using Figma Make, we have been unable to sync to the GitHub repository since last night. Attempting to clone a project also fails to sync, which is seriously hindering our development progress. Please help us find out why.error response <body>  <div class="space">    <div class="figma-logo">      <img src="https://static.figma.com/marketing/wordmark-2016-09-27-1.png" alt="Figma, Inc." />    </div>    <div class="message">      <h2>Sorry, you’ve stumbled upon a temporary technical issue. Please try refreshing this page in a moment.</h2>      <p>Check our <a href="http://status.figma.com/">status</a>.</p>    </div>    <div class="demo"></div>  </div>  <script>    console && console.error("502: Bad Gateway");    var element = createDemo503(

My components with "while hovering" and "while pressing" variants (and interactions) are reverting back to the default values and icons when I'm interacting with them. I've tried viewing the prototypes within the Figma desktop app, as well as on Firefox, and on either cases this issue persists.Weirdly though, this only happens if I'm logged into Figma. If I view the same prototype in Private/Incognito browser window, this issue doesn't occur.Figma Version: Figma Desktop App version 125.11.6Operating System: MacOS Tahoe 26.1Preview: 

Hi everyone, I’m running into an issue with a mobile navbar component.The component has two variants: Default (hamburger icon) and Open (with menu links).On my mobile frame, I set the variant to "Open" so I can select the links and add "Scroll to" interactions to specific anchors on the page. If I leave the component in the "Open" state and preview, the links work perfectly, but the menu is obviously open as soon as the page loads. If I change the component back to "Default" so the user has to click to open it, the "Scroll to" links I set up no longer work once the menu opens in the prototype.It seems like the variant switch is "wiping" my instance overrides for the links. Is there a way to keep these specific scroll interactions while still using the variant toggle?

I lost the file when i was working. i count find it anywhere in the total files

[image redacted by moderator to remove personal information]I just open my project and I have this error showing..the url is: https://www.figma.com/design/TzXFpxf65PU9qEgiQ902Jz/VideoDiarythe name was VideoDiaryand I last access it yesterday: 11 Januaryit’s frustrating because this file is really important to me, and it disappeared without notice.

I had a design prototype ready. it was moved to trash by a collaborator. I saw it in trash and restroed it. But unable to see it anywhere now