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wed
New Member
September 25, 2026
Question

I’m having an issue with Figma MCP and I’d really appreciate your help.

  • September 25, 2026
  • 1 reply
  • 24 views

I’m having an issue with Figma MCP and I’d really appreciate your help.

I’m using Claude Desktop with the Figma MCP connection to work on one of my Figma files. I recently got approved for Figma Education, and I upgraded my team to the Education plan. My account also has a Dev seat.

However, Claude is still unable to make actual Figma MCP tool calls. Every time it tries to read or modify anything in my Figma file, it returns:

“You've reached the Figma MCP tool call limit on the Starter plan.”

What makes this confusing is that the MCP whoami check works and reports my account as:

  • Plan: Student / Education
  • Seat: Dev
  • Role: Admin

I contacted the Claude/Figma assistant about this, and it suggested that I first re-authenticate the Figma MCP connection. I did that, but the same Starter-plan error remained.

I also discovered that I had previously restricted Claude’s access directly in Figma, so I re-enabled the necessary permissions and tried again. The connection still works, but actual MCP calls continue to be blocked by the Starter-plan limit.

We also tested a very small, read-only request to make sure it wasn't caused by a large or complicated operation, but it produced the exact same error.

So at this point, it seems that whoami recognizes my Education + Dev status, while the actual MCP rate limiter is still treating my account/team as Starter.

The Claude assistant suggested that I contact Figma Support because this may be an account-side MCP entitlement or rate-limit issue.

Could you please check my account/team and verify why the MCP rate limiter is still using the Starter-plan limit even though my team is on Education and my seat is Dev?

Thank you!

 

1 reply

Jaycee Lewis
Figmate
Figmate
September 25, 2026

Hey ​@wed 👋 Thanks for your post. I have a few questions to help us troubleshoot:

  • Can you run whoami in Codex and confirm which Figma account it’s using and what plan and seat it shows for each team?
  • Which team owns the shared design file, and is that the same Starter team whose Usage panel shows “20 available”?

Thanks! — Jaycee