Ask the Community

I’m trying to verify my student account via my ID. But it always says verification failed. And the reason they provide is it couldn’t find my last name in my ID card. Now let me clarify. My full name is “Sifatullah”. that’s it. Nothing before and after. And my ID says the name: “[redacted by moderator to remove personal information]”. Now, I tried the following combinations while filling up the Education verification form of Figma:[redacted by moderator to remove personal information]And both of these fail! So what else do I do? And now it even shows “Verification limit exceeded”. Please help. I need it for my upcoming project show.

I can export my file to PDF and then convert to MS Word, but the file doesn’t convert cleanly. The resulting MS Word file requires cleaning every page; every text box has a duplicate and there are stray page numbers.   I’m looking for a faster solution to cleanly convert the file for a partner organization. Any suggestions? 

Hey all! If possible, how does one manage the state of a button based on the value of a boolean changed by another component?Thanks!Mark

This is probably quite specific, but I am creating a drag and drop system where what is NOT dragged needs to be reactive to where the dragged object is. I can’t show you my real wireframes but here’s a representation that hopefully is clear enough: What I am “doing” is dragging the purple circle. I need to get it over to the first place (where the red circle is). When dragging, once the purple circle is dragged near the second position but NOT dropped, the yellow circle should react and move to the third position.Then I want to continue dragging to the first. Ideally this is of course one smooth motion.Currently though if I have the second frame and third, I have the interaction on the purple circle from the first to second on “On Drag”. But if I do the same for frame 2 to 3, I need to reclick the purple circle to start dragging again.Does anyone know a workaround for this?

tried to access from an old link but it shows me this, but i have not deleted anyone of my projects 

I followed the process to ask for Education plan as teacher. The form, the documents.Then I got the email for sheerID telling me to click the link to verify my status, and I got this (pic).But it’s been more than 24 hours now and I still have nothing… Is this normal ? 

Hey all. Why does the image aligned to the top, but on the right it says “left”? 

If my education status ends, will my files in the team be locked? If so, can I still duplicate or move them to draft after they are locked?

Is ‘Dev Mode’ available in figma designer but not in figma site?

I can’t seem to figure out how to allow my component to scroll. The ! says it needs to be bigger than the frame which it is and no matter how many times I try to make it larger than it already is, the ! still doesn’t go away. I’ve tried restart starting the app and my computer but it still doesn’t work. Any help would be amazing, thanks

Got these errors but did not get any other information and does not effect using.[Violation] Potential permissions policy violation: camera is not allowed in this document.[Violation] Potential permissions policy violation: microphone is not allowed in this document.[Violation] Potential permissions policy violation: clipboard-write is not allowed in this document.[Violation] Potential permissions policy violation: display-capture is not allowed in this document.

Guys, I recently connected an Library to my working file in Figma Make, but it didn't work out as I'd hoped. Now, I want to completely unlink/disconnect that library so its components, styles, and variables don't affect my future prompts and results. Please help how can I do this ? I cannot see the option to do so

Hello,I’m a student and I’ve already verified my account, but I just realized that all of my files from the previous semester are missing. I urgently need access to them for my upcoming presentation and project. Every time I try to open them, this message shows up (screenshot attached). Could you please help me recover these files as soon as possible?Thank you so much for your support.[redacted by moderator to remove personal information]

Hi! Please tell me how to fix this? Everything is fine in the browser version, but on the desktop it displays like this.

I’ve created components for an image, badge, and icon. I want to the image size to be adjustable, without it affecting the size or position of the badge/icon. Right now, if I change the image size, the badge/icon get bigger and their positioning is adjusted (eg. 16px away from corner becomes 20px). How could I stop this from happening?

Today I realized a strange problem … wonder, if it is a general Figma issue?! I created a Button and for the hover state with two fills:a dark “main” color on top white, 90% transparentBut the dark color shines trough at the edges.Very strange, because it’s only appear in the present mode, not in the design mode. The scale is always 100% and the objects are snap to pixel grid. Anyone else face the issue? 

I am making a dropdown menu from scratch and the prototype is not working how I would expect it to work.I am probably doing something wrong.Can anyone help? My File<iframe style="border: 1px solid rgba(0, 0, 0, 0.1);" width="800" height="450" src="https://embed.figma.com/design/KPo0bhc5zKRxFHhjZ5Vmvi/Dropdown-Menu?node-id=0-1&embed-host=share" allowfullscreen></iframe> 

Hey I noticed few of my friends in my uni got the Figma make access while I did not. Is Figma make and site now available for edu pro accounts for students?

Ich bin mit meinem Google Account angemeldet. Dort habe ich die email Adresse bin***@***bis.de für meinen Google Account. Jedoch habe ich vor kurzem Gmail eingerichtet für meinen Google Account. Deshalb lautet die neue Email Adresse bin.fl****gmail.com. Ich melde mich in Figma mit meinem selben Google Account an der dann jedoch eine andere Email Adresse hat. Meine Design Files sind alle noch da, vermutlich weil sie lokal auf meinem Computer hinterlegt sind. Allerdings habe ich keine Berechtigung mehr diese zu bearbeiten (nur lesen). Also gehe ich auf Berechtigungsanforderung. Dort wird mir eine Mail auf bin***@***bis.de geschickt. Ich klicke dort drauf und werde automatisch in Figma mit bin.fl****gmail.com angemeldet, weil es keinen Account mehr mit bin***@***bis.de mehr gibt. Dann kommt der Fehler dass der User keine Berechtigung für Berechtigungsverwaltung hat. Jetzt weiß ich nicht weiter. Viele Grüße (für email support ist mein Account leider zu arm)

I have worked with figma make and honestly its the best application i have ever used. What its helped me develop is game changing for me as I have dyslexia coding and copy has never been my thing.  Im unsure is the web app i have developed on figma real can the public use it? Security does it have any ? how can i manage users ? How can i see whos using it ? How bigger app can i make ? Is there anyone who can help me it would be super helpful

Выделяю объект, делаю заливку линейным градиентом, затем открываю этот объект в плагине Fig3D и он оказывается безцветным. Если делать заливку просто цветом, то все отображается, градиент - нет. Как это исправить?

In my Figma project, I’m using components and color variables. When I clone this project and map it to different colors, everything works fine at first. But when I go back to the main project and add new colors or make adjustments, some of the colors in the cloned project get messed up. How can I fix this issue?

Hello everyone,when changing the state of an instance of a button component with icons, the icons’ color does not change. Also, when switching the icon component within the button with another icon component it does not maintain the button component state’s color, but instead shows the icon components color.I do want the icons to keep the color of the button’s state though. I tried many of the forum’s hints, but none worked out for me. Here is what I did:I used the Material Symbol plugin to pick icons. Then, I created individual components of each icon. Next, I used the Icon Resizer plugin to resize them as variants. Then, I created a buttoncomponent with icons and text with variants of different sizes, states (default, hover, selected) and hierarchies (primary, secondary, ...) as the button component’s properties. I nested the icons to the left and right of the text in the button. When using the Icon Resizer plugin a double instance is created and the original icon renamed as .root-ic

My email account to which I use to get access to Figma has been disabled. The email got disabled and I could not access to Figma as well. Is there a way to regain access to that account? I wanted to post this question here to see if anyone had experienced the same thing. Thank you.

Hi everyone! 👋I’m a digital marketer and blogger working on user-friendly landing pages and billing form designs. I’ve built a new billing form + landing page & bill estimater layout in Figma and I’d love to get feedback from the community.My goal is to make the flow simple, trustworthy and conversion-focused for users.Could you please share your suggestions on:Layout and spacingColor contrast and typographyImproving the user experience on billing/checkout pagesYour insights will really help me improve the design before launch. Thank you in advance! 🙏