Skip to main content
Question

Why Is My Website Loading Slowly and Sometimes Not Opening?

  • October 19, 2025
  • 1 reply
  • 15 views
Andrew Weston

Hey everyone, I’ve noticed that my website, which hosts a YouTube Thumbnail Downloader tool, is loading very slowly and sometimes doesn’t open at all. I’m not sure if it’s a hosting, cache, or API issue. Can anyone help me figure out what might be causing this problem and how to fix it?

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • October 22, 2025

Hey ​@Andrew Weston, thanks for reaching out! I just checked on my end, and the website seems to be loading fine. Could you please share a quick screen recording showing what’s happening when you try to open it? Also, let me know which browser you’re using. This will help me narrow down what might be causing the issue.

 

Thank you for your help! 

Terms & ConditionsCookie settingsAccessibility statement