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Question

Accessing Figma URGENT

  • October 23, 2025
  • 1 reply
  • 9 views

Viktor Sloboda

HELP NEEDED.  Our CTO went missing, mailbox registered by him to our FIGMA is not paid, thus I can't access our file.  What options do I have?

1 reply

Celine_
Figmate
  • Community Support
  • October 23, 2025

Hi there, I’m really sorry to hear about the situation! For cases where the account owner or admin is unavailable, our support team is best equipped to securely review ownership and access options for your files. Unfortunately, we’re not able to handle account-related issues here in the Forum for security and privacy reasons.

Please reach out to our support team here and include the name and URL of your Figma team and the email address of the missing admin.

They’ll review the details and guide you through the next steps to help resolve this.
Thanks for reaching out quickly, our team will do their best to get this sorted!