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Viktor Sloboda
Viktor Sloboda
New Member
Oct 23, 2025 11:33 AM UTC
Question

Accessing Figma URGENT

HELP NEEDED.  Our CTO went missing, mailbox registered by him to our FIGMA is not paid, thus I can't access our file.  What options do I have?

This topic has been closed for replies.

1 reply

Celine_
Figmate
Celine_
Community Support
Oct 23, 2025 2:10 PM UTC

Hi there, I’m really sorry to hear about the situation! For cases where the account owner or admin is unavailable, our support team is best equipped to securely review ownership and access options for your files. Unfortunately, we’re not able to handle account-related issues here in the Forum for security and privacy reasons.

Please reach out to our support team here and include the name and URL of your Figma team and the email address of the missing admin.

They’ll review the details and guide you through the next steps to help resolve this.
Thanks for reaching out quickly, our team will do their best to get this sorted!

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