Ask the Community

Hi everyone,I need a quick confirmation regarding Figma's pricing for a team setup.As I understand it, we'll have 1 Admin/Owner account that manages the workspace, and 10 team members who will collaborate within that team.My questions are:Is the pricing charged per seat (Admin + each team member), or is there a different licensing model? If we have 1 Admin + 10 Editors, will we be paying for 11 paid seats, or is there any way to optimize the cost? Are there any limitations or recommendations for a team of this size?I just want to make sure I fully understand the licensing before proceeding.Thanks in advance for your help! 😊

I’ve read Figma’s documentation, but I still don’t understand how a new developer becomes eligible to sell plugins through Figma Payments.My publishing form only offers the Community Free Resource License, and I can’t find any application form—or even a way to ask Figma Support about seller approval.Can I publish on behalf of a company, and may I handle subscriptions through my own payment system instead? In other words, does Figma want its 15% or not? 🙂

Hello,Good day. We are performing a Cloud-to-Cloud site merge of our Jira environments. Our source site is being merged into our destination site.We currently use the Figma for Jira app on our source site and need guidance on the following: Will Figma design links and live embeds currently attached to Jira issues be preserved and remain functional after the issues are moved to the destination site? Does the Figma integration require a fresh authorization or re-configuration on the destination site before or after the merge? Are there known issues with Figma previews or design panels breaking when Jira issue keys or site URLs change during a migration? Are there any specific steps recommended by Figma to ensure that the integration remains seamless for our 600 users during this transition? Project Details: Licensed Jira Users: 600 (Enterprise) Test Migration Date: August 14, 2026 Production Migration Date: August 21, 2026 Thanks,Jai

hi, i am using figma MCP server via claude code with a k12 education account, and i would like to clarify what is the MCP rate limits for K-12 users? thanks:)

In this video hero on Figma MAKE homepage, i see a way more comfortable and detailed edit panel in the right side. when i use Figma MAKE i see different UI with only some edit options on a floating bar.in the video you can set flex gap like in figma design and you can drag to reposition elements. nothing of this exist in my figma app when testing Make. can anyone shade some light on that huge difference

Hi — I'm ready to publish a paid plugin ("Featherlight — Compress, WebP & Batch Export", plugin ID 1665932150476150859) under my Community profile @rationalmystic, using Figma's native payments with a one-time price. In the publish flow the Price field is disabled, and my Community profile has no Metrics tab, so I believe my account still needs seller approval / Stripe activation for Community payments. What's the correct way to request seller onboarding? Details:- 2FA is enabled on the account- Publishing from the desktop app- US-based LLC, so within Stripe's supported countries- The plugin is complete and the publish draft is ready to submit as soon as pricing unlocks- The plugin is in my personal drafts (not a team/org), publishing as an Individual creator Thank you!

Hi everyone,I’m experiencing a very frustrating issue with the html.to.design (by divRIOTS) plugin and would really appreciate any help.Here is my situation:I have been charged $18/month (most recent receipt: Apr 7, 2026 – May 7, 2026, Receipt [PII removed 2026/04/13 - AB]) The payment is processed via Stripe However, inside Figma: The plugin shows that I am NOT a paid user I do not see any active subscription under my account settings I tried to cancel: Checked Figma → Settings → Community → no subscription listed Opened Stripe receipt page → no “Manage subscription” or cancel option So currently: ❌ I am being charged ❌ I cannot cancel ❌ The plugin doesn’t even recognize me as subscribed This seems like a billing/account mismatch issue between Stripe and Figma/plugin.My account email: [PII removed 2026/04/13 - AB]What I need help with:How can I immediately cancel this subscription? Why is the plugin not recognizing my paid status? Is there a way to force unlink or reset the bill

Hi Figma Support,I hope you're doing well.I will be starting my Master's degree later this month, and I was wondering if it is possible to convert my existing Figma account to a Student account instead of creating a new one.I'd like to keep my current account, as it already contains my files and projects. If this is possible, could you please let me know the steps required? I'm happy to provide my student ID, admission letter, or any other documents needed to verify my student status.Thank you very much for your time and assistance. I look forward to hearing from you.Best regards,Hoa Pham

Every team seems to have one workflow that makes collaboration harder than it needs to be. What's the one habit you wish, designers would stop doing in Figma?

Any one know how to response from the team submitted a ticket 10 days ago an received not type of response besides the automated email.

Hey everyone, I hope you're all doing great.Recently, I tried to get the Figma Student Plan, but while filling out the verification form, I couldn't find my country (Tunisia) in the dropdown list.Is there another way or an alternative step to apply for the student plan in this case? I would really appreciate any help. Thank you!

매월 7월 3일 청구서가 날라오는데, 작년에 이 계정의 요금제를 해제하는 문의를 드렸습니다.해제가 완료되었다고 연락을 받았는데 오늘 이메일 알림이 와서 보니, 계속해서 청구가 되어서 문의합니다. 사용할 의사가 없습니다. 환불을 하려고 하니 사이트가 어렵게 되어있어 문의를 드립니다. 어떻게 환불처리가 될까요? 다음달은 무료로 사용할 수 있도록 다운그레이드를 했습니다만, 금일 결제된 금액을 환불받고 싶습니다. 읽어주셔서 감사합니다. 답변 기다리겠습니다. 

Hi,I applied for Figma for Education for our school using our official school email/domain.The application has already been submitted, but I have not received approval yet. I wanted to ask:How long does verification usually take for a school? Is manual review required for school domains? If the domain is not automatically recognized, what should I do next?Our school is in Nepal, and we applied using the official school domain email.I would appreciate any guidance from others who have gone through the same process.Thanks.

When registering for a Figma account, the email address [ email redacted by forum moderator to remove PII] does not receive the verification email. This is a common issue at our company—email addresses containing an underscore (“_”) often fail to receive emails during registration.My work order has not been replied to for more than 72 hours, work order number: # 2042527. I would like to ask what the situation is and how to solve it

I'm a design student in Russia IT TOP and would like to apply for the Figma Education plan. I know Figma doesn't currently offer paid plan upgrades to new customers in Russia, but I wanted to check if student verification is handled differently or if there's any exception process.I can provide my student ID and a link to my college's website as proof of enrollment.Could you let me know if this is possible, and what the next steps would be?

Hello everyone, I notice that Figma’s font picker includes the original Baloo font, not just Baloo 2.The font appears across multiple figma account and devices, so it seems to be a Figma-provided web font rather than a locally installed font. However, i couldn’t find official licencing information for the original Baloo. Google fonts currently lists Baloo 2 only, not the original Baloo. Could anyone help me, especially a figma staff to confirm:1. Is the original Baloo in figma’s font picker is oficially provided by figma, if so, is it licensed for commersial use? (Including branding and logos)2. Is there any official documentation confirming its license?Currently im using it for my university project that will also be included in my portfolio, so i’d like to make sure i’m using it correctly! Thankyou so much!

anyone ?

The ProblemFigma's selection colours panel is one of my favourite features — select a frame, see every colour used inside it, click one and change it everywhere. It's fast, visual and incredibly useful.But it stops at colours.As a designer, I often find myself in situations where:- A client wants to change all button fill colours after 150 screens are designed- I notice some buttons have a corner radius of 13px instead of 12px — but finding them all takes forever- I inherited a messy file with inconsistent font sizes (14px, 15px, 16px scattered randomly) and no design system in place- I need to audit opacity values across a large file and fix the inconsistent onesRight now, the only tools available are:- **Selection colours** — colours only, no other properties- **Find/Replace** — text content only, not design properties- **Design Lint plugin** — flags issues but cannot batch-edit- **Variables** — only useful if you set them up from day oneNone of these solve the core problem: **there

Hi all,PDF.Link has been the most reliable plug in I’ve found for exporting for both hyperlinks AND page jumps. I’m running into an issue each time I try to export my 56 page document. I can export it in chunks but of course then the table of contents and page jumps will not work. After talking to chat it looked like the plug in was crashing because of how large the file may be. I scaled down all images and tried removing any empty frames or text boxes but I’m still running into the same issue. I can export this document into two parts which prooves there is not just one problem page causing the issue.  Can anyone help decipher what this error from PDF.Link means or how to fix this from crashing? Best,Alex

Hi all,I’m having trouble finding a reliable plug in that will allow interactive PDF export for both hyperlinks AND page jumps. Most of the plug ins I’ve tried either work for hyperlinks OR page jumps. Any suggestions? PDF. Link and Interactive PDF Export have been the best so far. However PDF.Link is not working on my larger file and Interactive PDF is now breaking ever hyperlink after exporting.Has anyone found a reliable plug in for this or found a work around? I’ve tried everything to prevent PDF.Link from crashing.

How can I escalate a ticket that was opened more than four days ago? How do I escalate it?We have the Enterprise license and therefore have a few questions. Even after sending several emails, we haven’t received any support. Our official contact person says he has left the company. The new contact person he gave us isn’t responding to any emails either. What can I do?

Anyway to declutter the right side panel by just removing the little titles before each button? Was looking for a setting in the Preferences Tab and wasn’t able to find anything.

I have set my plugin for review its been a week but there is not confirmation or anything no followback from the team im confused if they have even received my submission or not. Last time when I submitted the plugin it was very instantly followed back and published I dont know what is happening this time if the submission has been received or not if yes then there is still no update or followback mails to mail it go live 

Hey guys, I’m not even sure how to look this question up here. So apologies if it’s repeated.I recently started Figma, but I still use Photoshop as I’m more fluent at it, and slowly transferring my workflow (what can be transferrable) to figma.And one of those projects is using this shape in different contexts and sizes. Is there a way to make this on figma so i don’t have to manually grab each square and resize the lines every time? 

Hey everyone I wanted to share my workflow for designing SEO-optimized landing pages in Figma, something I’ve been refining while working with clients here in Nepal.A lot of designers focus purely on visuals, but I’ve learned that small design decisions can directly impact rankings, page speed, and conversions.Here’s a simplified version of my process:1. Start with search intent (not design)Before opening Figma, I map out: Target keywords User intent (what they actually want) Competitor page structure This helps me design pages that match what users are searching for, not just what looks good.2. Structure comes firstInside Figma, I focus on layout hierarchy: Clear H1 section (above the fold) Logical content flow (H2, H3 sections) Scannable layout (short sections, spacing, visual breaks) Basically, making it easy for both users and search engines to understand.3. Design for speedI try to avoid: Heavy images Unnecessary animations Overcomplicated components Instead, I design