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Hi, i’ve deleted a personal project from Figma and i tried to do the recovery process, but i’ve change my account email recently and i cannot access the old email anymore, could you please resend me the email of recovery of projects? I just need the recovery email from this team (324116833’s team) for my new email

Hi everyone, I’m new to Figma design. I’ve been learning everything from YouTube videos. When learning the basics, I often hear that designs should be responsive. However, in the tutorials I’ve watched, people usually design for just one device, like the iPhone 13, and not for others. My question is: should we design an app for only one device and let the developer make it responsive, or should we test it on all devices before delivering it to the client? Also, could you recommend some good resources for learning more about this? Thank you!

I work for an extremely risk averse company and the option to check for updates has been removed for users (Figma enterprise). Here Figma updates are managed so I’m trying to find information about what’s the latest available Figma version in comparison to the version available to us internally. Thanks in advance.

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recently encountered an issue with my Figma account and I’m hoping to get some assistance. Accidentally, I added an annual payment charge to my Figma subscription. Unfortunately, this charge has been added to the total for the upcoming month. I’m reaching out to see if there’s a way to remove or adjust this charge as it was added unintentionally. I’ve already reached out to Figma’s support team regarding this matter but haven’t received a response yet. I’m wondering if anyone else has experienced a similar situation and if there are any suggestions on how to resolve it. Any advice or insights would be greatly appreciated. Thank you in advance for your help!

Hello! I can’t find my project named “my website” where i was working for couple of months now. I am the only owner of the project and there was one viewer. I didn’t delete it or move to another team. It was in my drafts. But today when i tried to enter it there is error 404. In desktop app and in the browser. There is no file in “recently deleted files” too. Pls help me with this problem. Project is really important for me

I added a vector file (.svg) and then deleted it. But when I look at the present view, I still see those vector images and I don’t find them anywhere in the layers bar. Here’s what the present looks like: ![image_2024-08-13_193223877|462x500] Here’s what the Layers look like: (upload://sQcHIWVYcmlbWU0VJVk8bJQ1Dzx.png)

I have a local variable color in 1 branch. It is applied to a shape. When I copy and paste the shape into a new branch, the hex color is automatically changing. This happens whether or not I click on the CTA to “Copy variables into this file”. How can this be avoided completely? I want to copy and paste full designs into this new branch I’ve created.

We are having issues with presenting in Figma. Are there best practices for going through a presentation with Figma?

I searched for this topic, all solutions fail. I am on a mac. It was working yesterday, nothing change, apart from reboot. Apple Mac M2, 32G raqm.macOS Sono,a Version 14.6 I can edit my files in Chrome, but I get this message when i use the app, my suspicion is there is a problem with the Figma server, but the speed of the response seems to imply a local problem. I tried all the suggestions such as clear cache, turn on and off the hardware acceleration, I removed the app and reinstalled, rebooted. and its not the file size, as I tried to open other designs, and all fail such as the default app that came with Figma. So either the devs need to have better reporting on what the problem is rather than a blanket message such as we can’t open the file, and also this is odd, since its not a file, it is in the Figma server which is also misleading. Or have a set of checks for common problems such as unable to reach server, try later, to give clues. in the mean time, I am now using the browser,

While playing the prototype of one of my drafts, the prototype screen just dips to black and just a small square box is visible on the prototype screen. I tried both the Present and Preview options and cleared Figma’s cache and restarted it but the issue still persists.

The email address I used to register my account is now disabled, so I can’t log in to my account. How can I change the email address so that my account can be used normally?

I have a simple design and I want to change swap out one color for another. I want to be able to do this 10x as I reuse this project in the future. I thought the best way to this was to create Variables and then switch modes. When I select all the frames in the design and switch modes to a different color variables nothing changes. I noticed that the mode tag on the group layer changes but none of the variables in the group change. What’s the point of a variable change that cannot change if the object I want to change the color of is within a group? I can get the desired change by individually selecting every object and selecting the new mode. Is there a better way to change all the colors in a project at once without duplicating the file and changing styles (using Styles instead of Variables)?

hey, is there a way to prototype a color picker? let’s say I have an empty frame or a button or a shape and I click on it, I want it to show an overlay with a couple of colors, and when I choose one I want the frame to be the color I chose.

It’s a bit complicated to explain, but the components are built using text, color, and shapes. I need to update them with a new color scheme and text theme. The design system is quite extensive, and adapting it to these new styles is necessary. What steps should I take to make this update efficiently?

Hello, since the support rejected my question I come here to have answers. I’m a student and I need to share my prototypes for anyone (public) to conduct tests. This function isn’t free anymore and you need to have a pro account. Since I was using my personal account, I requested a student access and send all the files needed. I received a mail to confirm my account was now registered as a student one but nope. My account (with the right mail) is still a starter one. Why?? I absolutely need to share my prototype freely this is for my final exam…

Hey there, We made a mistake building our grey scale color. We have variables where grey/400 and a grey/500 are way too close and we realize it should be called grey/300. How can I merge two variables into one with a new name ? What’s the best solution ? (as I can’t name two variables with the same name in the same collection) Cheers, Louis

Intended, a bug, or am I doing something wrong? I created a “swap me” component to sit within a page shell component I swapped in a local component with the desired content for the page I modified the instance of my local page content component I need to reset to the original version of my local component so I selected “reset all changes” Figma resets it to the “swap me” placeholder instead of the local component I replaced it with. In order to reset to the master of the local component with the intended page content, I have to re-swap the “swap me” component, which is tedious.

Whenever I use smart animate to go from one frame to another, the elements start moving in weird ways like I’ve shown in the video. How can I fix this?

为什么我用figam网页端的时候安装本地字体调用器之后没几天就失效了，不知道为什么？刚安装那会倒是可以用。

[REDACTED] UCLA Extension charged me a large sum of money for a User Experience Level I course and then declined to offer any assistance for anything in the course. They mentioned Figma as an alternative to Adobe for the wireframe assignments. SJSU did the same thing: Take my money then ghost me and let me Google everything on my own without offering any assistance. Do you have a Tech Support or Customer Service who can help me navigate how to create a prototype model using your program? The assignment is due 11 pm Tuesday and I need help ASAP. Thanks. [REDACTED]

Hi All, Is it possible to use “private publish” as staging? So for example I developed a plugin, private published it, then published it to community and later on want to keep private-publish until a certain point and publish to community when ready

The awesome new auto layout! Thanks Figma <3 My topic: The wrap feature does always fill the available width, before adding a second row. I’m looking for the setting how to fill the possible height first, before adding a new column. In the screenshot you can see the fifth item will always align top right instead of below-right. Is there a setting to choose “vertical first” instead of “horizontal first”? Best, Kerstin

Hi! I’ve seen that the branching feature of Figma visually shows you the difference between what is currently in the main branch vs the branch you will be merging at the review stage of the merge. I understand that if I change a main component I will then see this diff visually. I haven’t upgraded to the Organization plan yet so I’ve yet to try it myself. What I’m interested in knowing is if the diffing also visually shows what frames that use an instance of this changed component look like after the change? If it does, does it still work the same if the main component and the instance of it are in different files? This would definitely help spot if things look broken in frames where instances of the component is used, not just where the main component lives. Thanks!

I have some old design files for my work and the previous designer used some icon fonts like material icons and font awesome When I first started work I spent too much time installing the correct font for sketch app, but I don’t remember how I could manage to install them properly Now I switched to Figma, and had no problem viewing them but after having a factory reset on my computer my old problem is back again. GitHub I downloaded all these fonts here. But when I replace them with these fonts, they turn out to be wrong. Material Icons and symbols are different it seems. But i tried them all Has anyone have any idea?