Ask the Community

Figma is supposed to send me a $10 gift card as a thank you for completing a survey; however, since I’m working remotely, I would like to know who I should contact to request to send that gift card to my home address, Do anyone here have you have any idea? Thank you

Hey Comunidad! 👋 Este es un espacio para que conversemos en español sobre figma y le demos representación a los temas que nos interesan como comunidad de habla hispana. Yo soy Santiago, lidero la comunidad de friends.figma.com/bogota y espero poder ser de ayuda con cualquier duda que tengan!

Some people are getting the UI3 or Figma AI betas at this time and the waitlist quickly reached capacity and all available slots are now filled. I got early access to UI3 which is great for me since I love the new interface, and this change will roll out over the coming months. In addition, the old Figma UI2 is the previous Figma’s design language and system. Based on the information provides, you can send feedback to Figma by clicking the “?” and hit “Submit feedback” and fill out much details as best as you can.

Despite my verification, I am unable to activate my AI plugin and the profile keeps showing that I am in a Starter Plan despite applying for an educational plan. When I complete the upgrade plan an error pops up showing that my invoice cannot be fetched right now. Can you please assist as my students are unable to leverage the tools and features in my project team.

Hi everyone, I’m facing an issue with user invitations in Figma. When I send an invitation to a user, they do not receive the email notification. However, if I invite them to access the workspace or team, they get access. The issue is that the user can view the content but isn’t listed under the members’ list, and they’re not able to collaborate effectively. Additionally, because the user isn’t listed as a member, they’re unable to link Figma with Jira for collaboration, which is causing significant workflow disruptions. Has anyone encountered this issue before? Any advice or solutions would be greatly appreciated! Thanks in advance for your help!

I really prefer the old Figma UI and would like to keep it. Is there any way to avoid updating to the new UI? Every time I get the pop-up saying “Update now or update on next launch,” I have to force quit Figma and hope it doesn’t appear again when I reopen the app, just so I can continue using the old (and better) UI.

Hello there! I am a designer and I’m trying to figure out how to best leave notes for my dev team when I make updates to designs marked “ready for dev”. It’s great that when you update the designs you can go into dev mode to see the changes. It also let’s you leave an optional note for what changed - perfect. I switched into dev mode though and cannot find the optional note left. Where would I find it in dev mode? Anyone know? I want to let my devs find the most important updates/what updated faster.

I would like to create an asset that has the same behavior as the ‘Examples’ in the Figma SDS. I am looking to create a template for a page or organism where the contents can be manipulated without having to break the component. Images for reference. In the SDS: In the Assets: Open frame with no breaking and carrying the props from the selection:

For many days I’ve tried to make endless auto-scrolling text Animation in Figma using after delay but it’s not working. After prototyping the text is still frozen. I have followed many videos available on YouTube and am still facing the same issue.

How to make a resizable tool tip or popover component, that have a caret in one side? I need to keep the caret at the same size and same position while resizing the content of the popover component. Once I enter this as a component to the library, it should be easy auto use and resize for the rest of the team. Any ideas or experienced tips on this are appreciated. Thanks

Hey everyone! Using Figma or Webflow, how can I create a series of 10+ full pages that can be scrolled down/up to see the entire page. And have it clickable, either just by clicking the page or left/right arrows, to scroll back and forth between the pages. Or something similar to this. Something like this:Figma – 11 Nov 22 Thank you!

My Figma shortcuts are not working anymore. When I press Command + Option + P, it does not open my last run plugin. Any help, please?

Hi, I am Venkatesh, i am working as a Graphics designer in one organization, i am using Figma desktop app the option is called “Conditional” is missing from the interactions options panel

Hello, I have forwarded a domain URL to my Figma prototype link. However for some reason it removes the part of the prototype link which hides the Figma UI. It keeps other settings such as “Hide Hotspots”. Anyone else had this issue? Thanks, Sarah

Is it possible that there will be the qbility to design in Figma like in the web or the pc app but on mobile.

It would be great if sending messages to the support service worked

Прошу прощения но у меня как то меню Фигма не меняет свой внешний вид после даже обновления?, почему же так происходит?

Hi, How do I export an image without any padding? When I export this: Which has no visible padding, I get an export of with padding around all sides - I need this to sit directly on top of another component without padding. Thanks!

I have a multi-branded design system and updated the variable structure but it hasn’t followed through on my designs. I now have ‘used’ collections showing at a page level and it’s really frustrating as I can’t target or find where these variables are applied. This Is creating a really bad experience for my client. Anyone help?

Hey all. I was wondering is it possible to use min and max width/height of an component and use it for trigger to change a variant. For example: I have a proerty Size, and I have a component with 3 sizes. I want whaen I use the component when resizing it to automatically switch to 1 of the 3 sizes using height/width as a trigger. Is this possible.

Hey community. Over past weekend i’ve built FigmaStats.com – Analytics page for all Figma plugins out there. Now you can easily find plugin page views, installs, install rate, likes, like rate. You can compare your stats to other plugins, sort by different metrics, date ranges and find cool underdog plugins or creators that haven’t reached spotlight yet. Let me know what you think could be improved and I’ll try my best to do it. Cheers. Read more about FigmaStats here: https://klavs-buss.medium.com/figma-plugin-analytics-98e984065a0a

In case we provide code during oauth2 so that we can interact with rest api, we can get an access token and its fine. When we want to refresh this token, endpoint replies with 400 telling that code is missing although I don’t see it being expected in authorization params. Any help is appreciated.

Hello guys, I know you guys are all experts, this answer probably can be found somewhere online but I tried… I really did… I have this Y shape outline, and I am trying to break one of its arms. So from connected arm: To dislocated arm like this: I used the dumbest method, drew a white stroke to break it. Obviously it’s a kid’s move… Thank you in advance.

I’m new to Figma and have been doing a ton of experimentation and testing to get a feel for it and I noticed something very peculiar when trying to create an infinite carousel. I created 5 square frames in a line and was able to switch to them via “on drag > navigate to > push”. I was able to build a working infinite carousel this way. I then grouped those frames together as a component set, so now they are all variants, and still… it worked as intended. But something I found interesting, was that if I created the variants first, WITHOUT the “on drag > change to > push” settings already established, it would not allow me to add those settings after the fact. The only option for changing would be “smart animate.” Why is this?