Ask the Community

I use the Token Studio plugin to manage tokens and themes and it has the ability to create variables from their plugin. Whenever I make changes to the tokens in the plugin, I create the variables. Every variable set I’ve ever made is still in the list and confusing the designers. How do I delete variable modes from this menu? I tried the “detach deleted variables” already.

I seem to have found an issue where whether or not my design is set up as a component is impacting its nested button hover state in prototype mode. I’ve attached a screen recording in which you can see this happening. The top design is set as a component, and the nested button component inside of it is changing widths on hover. The bottom design however is detached and this is not happening. I will note that I did add a min-width to the button component in these examples.

We have a manual sequence to a component in our design system that is sorted, by hand, alphabetically. If I pull an instance of that component inside of that design system file, the list is sorted the same way. If I publish it and use it in any other file, the sorting is off. I’ve tried “Reset all changes”, reloading the file, restarting Figma, and so on. Any idea what’s going on?

Hello, I am reaching out because I am having trouble accessing a file that I created on Figma. I have tried several steps to resolve the issue, but I am still unable to access the file. I have to request access, but it’s my own file?? How do I solve this? Thank you in advance for your assistance.

I have a problem with the horizontal scroll of my prototype, it works perfect only if I don’t apply the dropshadow to the cards. I can’t figure out why, can anyone help me? No dropshadow With dropshadow As you can see, the link with dropshadow, horizontal scroll works strange the initial position has a space and also the final… thank you

I notice a strange behaviour in the management of image colour profiles. Some images with a Display P3 colour profile are displayed correctly, while others are converted to sRGB. This is a big problem; I cannot understand the logic with which Figma handles the images.

All of a sudden when I opened Figma, all my projects are gone. Figma looks like fresh without any projects in it and I also got a mail that my mail address started a new Figma, as I’m starting Figma for the first time. Is there anyway to recover it?? It’s important!!

Can the service be configured to be accessible by users from only allowed IP ranges or alternatively through a site to site VPN?

Good morning, I am a teacher at an Italian public school. I work mainly with 13/16 year olds. In the “web and digital economy” course classes we also cover web graphics software. I would also like to teach students Figma. I have loved Figma since the first time I used it and it is perfect, so I was wondering how I can give my students the opportunity to use it without problems. Is it enough to just verify the school? I don’t need to create an organization, but only a student account for a few months, just enough time to learn the main functions of Figma. Thank you very much, Federico

I am using autolyout and variables to expand/contract rows to show and hide multiple (3-7) rows in an table layout. There is considerable lag when clicking on the row to change the variable to open. Is there something I could be doing differently? Is it the fact that there are nested components making this lag so much, and does anyone have a suggestion for another/better way to do this? Thank you in advance! Figma file:Figma – 6 Nov 24

Hello. I have a problem with Figma. Figma is very slow, it takes a long time to execute commands. How can I fix this?P

Hi all, I have a prototype with few screens that are scrollable, each screen has buttons that scroll with content and also buttons that are fixed, like the back arrow and menu you see in the screenshot. After using the prototype for a while, the button hit are, for both fixed and scrollable buttons starts to move away from the buttons, as you can see in the screenshot. If I close the file and reopen it, everything works fine at first, but then it’s just a matter of time until this starts happening again. Does anyone have an idea why this is happening and how to fix it?

Sorry, I’m new to using external libraries so forgive me if I’m missing something. So I’m in one file with components. I tried to find the answer in the forums, but failed. I’m sure it’s in there somewhere, but there’s lots of publishing posts. I have a component in this library that doesn’t seem to want to update properly in a different file. When I click on it, its properties are out of date. If I select “go to master component”, it goes to the correct component in a different file. I don’t know if this is relevant: I see under the little book icon, that there are 66 changes in the file. I don’t actually see the problematic component there. I see a bunch of old components I haven’t touched in ages. So I hit “Publish” anyway. So after a couple minutes of chewing, I see a message at the bottom of the screen. “Successfully published library updates”. I see there’s still a blue dot on the book icon. I click it. It still tells me there are 66 changes in the file.

Hi, what might be the problem, when I can’t create an “Open overlay” -connection from objects to frames in my prototype? For example “On click, Navigate to” works perfectly, but when I try to change it to “Open overlay” (or if I try to create one from scratch), the Destination field shows “None”.

I’m looking for a way to set a variable on prototype start or onLoad? I know I can set the default value but there are some cases where I would like to add some logic onStart or onLoad. Does this functionality exist? Am I missing something?

I’ve an issue with a Layer Blur. I’ve made some components, scale them down as I needed then add a layer blur 20%. After some time I reopen the project and see that the blur is 85.5%. Like 4 times bigger value than expected.

since the last update, i noticed the eyedropper tool has been updated to this form. However it is extremely laggy. Every time i press “i” to pick a color i get annoyed by the mouse cursor moving like 3fps. Although it doesn’t affect the functionality, it is extremely annoying when in the flow of work. Please can anyone who has the same problem or knows how to fix it help me.

Hi, so I have this message in shown on top of my desktop app which is asking me to download the latest version of the Figma app. So I downloaded it and installed it but it shows this message: The application “Figma” can’t be opened. And now I can’t revert to the older version since the download link from Figma is the latest version that I can’t use.

My Figma account was hacked earlier today and the hacker is requesting bitcoin, 6k equivalent. Can Figma support help me get my files back? it’s all I have left after bankruptcy. I have sent a message to Figma support but no feedback yet, I have also change my password and while doing that, he deleted all the files making it difficult to recover anything back, including the team files and draft. Please, I need help. Could you help me?

Good day. After the version update, the problem has recurred—the files have disappeared from Figma. The first time the issue arose was with the update on October 24, 2024. With the latest update, a significant portion has gone missing (approximately 15 files).

从mastergo中可以看到连接线+AI， 而从figma中 是无的， 它也是改版的，所以现在的figma是失败的

i found a bug on the effect slider. It happend when i want to use the slider to increase or decrease the amount of blur, or position of the effect, i cant do it using mouse slide like i usually do. I have no worries for this bug because i can still input the value using keyboard, but i think its a big problem for some other people. btw. i cant put attachment, so no img or video for better understanding 😭 Figma app version: idk, how to tell the ver, maybe 124.6.5 (written on the app.exe)

Hi, @community_support Yesterday i made changes in my account and disabled two-factor authentication. Now 2F authentication is enabled, but I still can’t publish a new release of the plugin. When I tried to publish it, I got the message Fix errors before publishing We detected a change to your account details. Please contact support@figma.com to publish this plugin What do I have to do to put a new version of the plugin on Figma again?

I’m trying to export some text into SVG, but the text also has some pretty thick borders on them, as well as a drop shadow. We are trying to figure out a way to display this text on a website without it being blurry or having the spiky effect on the stroke, so hence we’re trying to get an SVG. Unfortunately it seems only the stroke is being exported? Any way we can have the whole thing export together?