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Kartik_Sethi
Kartik_Sethi
December 1, 2024
Question

Accidentally verified the wrong account for education plan

  • December 1, 2024
  • 1 reply
  • 84 views

This is the ticket number #1189810. The email said it won’t be handled via mail because I’m not on a paid plan. Can I please get some help on this?

This topic has been closed for replies.

1 reply

Figmate
Junko3
Figmate
December 2, 2024

Hi @Kartik_Sethi, Thank you for getting in touch and for sharing your ticket number with us!

I noticed that your previous ticket has been closed, and I completely understand your situation. I’ll proceed to open a new ticket on your behalf, and our support team will contact you to assist this issue.

Kindly keep an eye on your inbox for an email regarding the new ticket. The subject line will probably be “Re: Wrong account verified” The email will be sent to the current email address associated with your account.

Thank you once again for reaching out.

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