Skip to main content

Ask the Community

Have a question? The community is here to help!

  • 12,829 Topics
  • 34,169 Replies
12829 Topics
hummh
hummh
asked in Ask the Community
Organisation wide API key

Hello, is there a way to create an organisation wide API key for the REST API? Currently its connected to a personal API key, which is not a good idea. We plan to export styles and variables in an automated way …

4994
ZGM
6 months ago
A
Abdellah
asked in Ask the Community
Borders are not included in the size of frames

Adding, for example, 1px borders does not increase the size of the frame. It makes designing websites where “box-sizing: border-box” just not accurate with how browser compute the width and height. How do you go around this behavior ? for me, I add extra 1px padding around the frame (I also have to be using auto-layout).

1129622
H
6 months ago
Ana_Wilhelm
Ana_Wilhelm
asked in Ask the Community
Matching layers bug: it duplicate and move other layers

Hi! I’m having a weird issue with Figma lately and it’s affecting all the frames in my project. It happens when I tried to add a layer with the Matching Layers tool, it works perfectly but then when I check my frames, I notice some layers have moved arbitrarily. It’s a very rare bug. Then I tried to go to another version of my project to go back to before when the project was all fine, but the layers appear to be moved again. I really don’t understand this bug and I would like to have some help, please. Thank you.

651
dvaliao
Figmate
6 months ago
D
Dennis12
asked in Ask the Community
Licensing and collaboration

When I invite someone to collaborate on a Figma project, do I have to pay the fee, if the invited person has an active Figma subscription? Was unable to find an answer in the documentation. Thx in advance for any links or clarification. Regards

841
dvaliao
Figmate
6 months ago
dbgywls11111
dbgywls11111
asked in Ask the Community
About .fig local copy

Hi Anyone experienced decrease in image quality with .fig local copy ? When export file to .fig and reopen, I feel like some image, GIF, Video’s quality be lower than before. I do not know What HAPPEN! ever is it true?? Someone know about this… and solution… *I can’t english very well sorry

691
ksn
Figmate
6 months ago
C
carla5
asked in Ask the Community
How does it work when you request a refund but figma support doesn't respond?

The professional plan for this month of April was renewed by mistake and I requested a refund. I spoke to a very kind operator who gave me two options in the email: “I can either refund fully by canceling your subscription or I can refund for only the extra users charged this month, but keep the plan active”. However, I didn’t see this email right away, I saw it a few days ago and I replied to him with the first option, except that he no longer replies to me and this Saturday the days you can request it run out. I don’t know what to do, I even opened another ticket to get their attention, but no one responded

3333
dvaliao
Figmate
6 months ago
David_Humpherys
David_Humpherys
asked in Ask the Community
Pasting different aspect ratio images into figjam

If i take a screenshot of a page that is wide but short and paste it into FigJam, then take a screenshot that is narrow and tall and paste it into FigJam they show at different sizes. I use FigJam a lot for capturing flows and bits of other things and want it to always paste in at the same resolution… drives me crazy. Anyone else?

290
David_Humpherys
6 months ago
Jon_Landis
Jon_LandisNew Member
asked in Ask the Community
Benefit of a "Group" over a "Frame"?

I’ve been using Figma for many years now, and to this day, still do not know what value/benefit a “Group” nesting structure provides over a “Frame” nesting structure. I use Frames for everything. Someone please explain! Thanks!

982
Jon_Landis
6 months ago
Cristian_Banu
Cristian_BanuNew Participant
asked in Ask the Community
Naming colors

Hey guys, I am designing an app and I suggested to my client to use Material Design, mentioning that they could use any design system they want, or even create it from scratch, since what I will create has a custom look. My problem is, and it’s the first time I hear about it in 17 years, my client’s developer is asking me to name the colors exactly like they do in the Material Design system. Is he insane, or am I insane? 😛 He’s using Flutter, and he says that if the colors are named exactly the same, they will simply be assigned to the right element inside each component. But I am not using the colors in the same way, so if they would automatically get assigned, it would be a total mess. Anyone had this request before? Am I missing something? Thank you 🙂

50184
J
6 months ago
Thilo_Becker2
Thilo_Becker2
asked in Ask the Community
Custom Shortcut Modifier stopped working

Before it was possible to use a modifier key like CTRL Example: I use CTRL + Shift + A for my Shortcuts plugin to set Align between Items on “Fixed”. This was working fine for years. Suddenly it executes add Autolayout (Shift + A) even though the Shortcut is correctly applied and visible in die macOS menubar. So its ignoring the CTRL modifier key now. Is this intended?

1503
Thilo_Becker2
6 months ago
Nidhin_Kuttikkattu_Rajeevan
Nidhin_Kuttikkattu_RajeevanNew Member
asked in Ask the Community
How to use the jszip in html?

Hi I have a selected Figma node item’s as an array of image byte arrays in the ui. It is an html file. I have installed JSZIP via npm install jszip. But when I try to refer jszip, it gives error. I tried as below Blockquote <html> <head> <title>Zip Images</title> <script src="node_modules/jszip/dist/jszip.min.js"></script> </head> <body> <script> function ui_f5_zipIt() { console.log(array_image_bytes) const zip = new JSZip(); ///THROW ERROR HERE } </script> Error is VM489:83 Uncaught ReferenceError: JSZip is not defined at ui_f5_zipIt (<anonymous>:83:21) at window.onmessage (<anonymous>:21:13) Please note I am working in figma desktop

7019
M
6 months ago
Raphael_M
Raphael_M
asked in Ask the Community
UI3 - "Publish changes..." button update

Is it just me or everyone else, I now found “Publish changes…” button less intuitive? Furthermore, the button is kind of camouflaging with the entire UI. I’m wondering though what’s the reason for this design?

980
Raphael_M
6 months ago
A
Alfred_CJJ
asked in Ask the Community
The component didn't show up on the viewer's screen

There’s an issue when I open the file using the file link; some parts of the components (like icons) are missing on the viewer’s screen. However, we found that this only occurs in accounts that have editor permissions but are set as viewers in a project. It does not happen in accounts that are editors or general viewers; they see the correct components. This is particularly concerning because the affected account belongs to a developer, and I’m worried they might develop the wrong UI due to missing components. have editor permissions but are set as viewers editors or general viewers

611
y_toku
Figmate
6 months ago
Shan_Liu1
Shan_Liu1
asked in Ask the Community
Default Text Copying in Figma Dev Mode

Hi designers and developers, I’ve got a small issue with Figma’s Dev Mode. Every time I want to copy text, I have to select it or the variable first—super annoying! Our team uses variables for i18n copy, and this extra step is a hassle for our partners. Any tips on how to set it so we can copy text directly without the selection? It’d be awesome if Figma added this feature! Can’t wait to hear your suggestions and discuss!

470
Shan_Liu1
6 months ago
Olimpio_Adolfo
Olimpio_Adolfo
asked in Ask the Community
Using Firebase Authentication with Figma Plugin API

I am currently developing a Figma plugin and I am exploring different methods to implement user authentication. I am considering using Firebase Authentication due to its simplicity and robust features. I would like to know if it is possible to integrate Firebase Authentication to authenticate users within a Figma plugin

1380
Olimpio_Adolfo
6 months ago
Gl3nn_Robertson
Gl3nn_Robertson
asked in Ask the Community
Memory usage doubling with copying file with components linked to design system library

I have a file that has templated components made up of smaller components that are linked from other files in our design system. Whenever the page with the templates is copied for a project the size of it goes from using 9% of memory to 24% right away. And as designers copy some of the templated components onto new pages within the newly copied file the memory usage gets out of control fast. There are Lots of variants that are on the on file that is being copied and each variant contains lots of variants of the smaller molecules that make up the templates. What is the best way to go about fixing this? I have thought about using instance swaps from a library file so that designers are only making edits to the instances vs components on the file. But I am not sure how we can reduce the memory usage significantly without messing up their design work. I have added support-share@figma.com to the file but they have not accepted the invite yet.

961
J
Figmate
6 months ago
FigmaIsFun
FigmaIsFun
asked in Ask the Community
Figma Plugin Authentication

Hello, I am trying to figure out how to create a secure login experience inside of a Figma plugin. I am currently using Firebase Authentication on my remote server which is working great. Now I would like to leverage Firebase Authentication through my Figma Plugin but I am running into roadblocks. Any help would be appreciated. I am following https://www.figma.com/plugin-docs/oauth-with-plugins/ and I am able to make sense of some of the instructions. I have successfully loaded my authentication page that is on my remote server by opening the remote page using (figma.showUI(<script>window.location.href = "https://www.mysitehere.com"</script>); I am able to go through the login flow on the remote server. After that I am stuck… How do I generate and store the unique read/write key pair? I am able to log in with Firebase and I am redirected to a predefined page that gets passed the authResult all inside the Iframe. How do I return that authResult to the figma plugin and then r

10332
W
6 months ago
Nabila_Dinda_Aisyah
Nabila_Dinda_Aisyah
asked in Ask the Community
Unable to renew education plan

My Figma Education Plan is expiring soon and I had received a mail regarding the same. However, I wish to renew my Education Plan because Im not graduate yet and I still need to use Figma for my school projects. Whenever I click on the option of “Verify your Education Status” it is redirects me to the Verification page, however the page says this after I submit the form: “Verification Failed" How do I renew my Education Status?

1971
J
Figmate
6 months ago
Julian_Kovalsky
Julian_Kovalsky
asked in Ask the Community
Using spacing variable in Dev Mode measure tool

Is it possible to use a variable in the measure tool in the new Dev Mode update?

681
y_toku
Figmate
6 months ago
Govind_Chandran
Govind_Chandran
asked in Ask the Community
Authentication in Figma Plugin using OAuth

I have an OAuth link for google authentication Looks like this: https://api.x.xx.com/v1/oauth/google (NOT THE ACTUAL API) I need to use this link to open a browser window, which on opening shows the google provider screen showing our google accounts. I have done till that using window.open(url) method. Now, on pressing a google account of ours, I need to obtain the user details and send these details to the figma plugin somehow. So like communicating or sending data between a browser window and my figma plugin. How do i do that?

30836
W
6 months ago
Bryan_Aurelius_Tanaja
Bryan_Aurelius_Tanaja
asked in Ask the Community
Distribution of object in circle

Hello! Does anyone know how to distribute object equally in circle. For example the small circle on the big circle on the picture uploaded ?

117436
P
6 months ago
howard
howard
asked in Ask the Community
Acrobat Error after Exporting to PDF

I have found many posts raising this issue, but none that have solved it. When I export Frames to PDF the file cannot be opened by Acrobat. Acrobat dialog box says: “An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem” Weirdly, it can easily be opened in Apple Preview. But my clients are not on Macs, and they have to be be able to open these files in Acrobat. Has anyone found a solution for this?

1230
howard
6 months ago
H
Help_Desk1
asked in Ask the Community
Bulk downgrade user seat

Is it possible to change user seat license in bulk? I have a CSV of member names that I want to change from viewer to full.

751
dvaliao
Figmate
6 months ago
Stephanie11
Stephanie11
asked in Ask the Community
Scroll a table longer than the page with a border and sticky header

Is it possible to have a table with a border and the rows scroll beyond the fold while the header is sticky? There should be additional space below the table as well. I can get the space to show if the table doesn’t have a stroke but if it contains a stroke the bottom padding is below the last row but inside the stroke. I’ve attached a mockup of what I’m trying to achieve.

3193
Stephanie11
6 months ago
John_Thachil
John_Thachil
asked in Ask the Community
Wrong text style displayed in Dev mode

Show two different style above and below

541
ksn
Figmate
6 months ago
Terms & ConditionsCookie settings