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DOES IT RESET AFTER 30 DAYS ON FREE PLAN IN FIGJAM?

  • January 26, 2025
  • 1 reply
  • 65 views
Yunka

Hello,

I'm using the Figjam free plan, I've been working on the storyboard project for days. Is there any way to delete the current project after 30 days? I am afraid that my project will be reset. I would like to ask for your information on this subject.

Sincerely,

Best answer by Junko3

Hi ​@Yunka, Thank you for contacting us!

 

We understand you may have some concerns about file deletion.  We want to assure you that your files are safe.  They are only permanently deleted if you manually choose to delete them. 

For further details, please refer to this article: Delete and restore files

 

On a separate note, the 30-day period you mentioned relates to version history on the Starter plan. You can learn more about version history here: Starter plan permissions

 

I hope this clarifies things a bit! Thank you again for reaching out.

    This topic has been closed for replies.

    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • Answer
    • January 28, 2025

    Hi ​@Yunka, Thank you for contacting us!

     

    We understand you may have some concerns about file deletion.  We want to assure you that your files are safe.  They are only permanently deleted if you manually choose to delete them. 

    For further details, please refer to this article: Delete and restore files

     

    On a separate note, the 30-day period you mentioned relates to version history on the Starter plan. You can learn more about version history here: Starter plan permissions

     

    I hope this clarifies things a bit! Thank you again for reaching out.

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