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Project shared to Team members, but not all can access

  • January 24, 2025
  • 2 replies
  • 66 views

Peltzi
  • New Participant
  • 6 replies

Hi,

I have a project, to which access has been granted for an entire Team. Nonetheless, my colleagues within that team report not being able to access the project.

The project permissions state that 8 users have access through the Team, even though the Team is larger than 8 users.

What might prevent the remaining members of the Team from accessing the project, and how can I fix it?

I’m also noticing as I browse the Team member list, that some users I can “Grant admin access” and others I can “Invite as admin” instead. Seems like those I can “Grant admin access” to are the ones who can access the project. I seem to be unable to figure out what the difference between these users is, and therefore, how I can get rid of this difference. 

Best answer by Peltzi

Figured it out. I was looking for a member list of a team. I navigated [Team name] > Admin > People and thought I had found what I was looking for, but this is not correct. The correct path to find the actual member list of a team is [Team name] > All projects > [Team name dropdown] > View members

I didn’t realize that a member list would be under All projects rather than Admin.

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2 replies

Peltzi
  • Author
  • New Participant
  • 6 replies
  • Answer
  • January 27, 2025

Figured it out. I was looking for a member list of a team. I navigated [Team name] > Admin > People and thought I had found what I was looking for, but this is not correct. The correct path to find the actual member list of a team is [Team name] > All projects > [Team name dropdown] > View members

I didn’t realize that a member list would be under All projects rather than Admin.


Celine_D
Figmate
  • Community Support
  • 3418 replies
  • January 27, 2025

Hey ​@Peltzi , glad to hear you have found a fix.
As you have already marked as solved (‘Best answer’ here), I’ve gone ahead to close the topic here.


Thank you!


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