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emily
Figmate
Figmate
May 2, 2024
Question

BUG (FIX LAUNCHED): Deleting layers directly on panel doesn't work

  • May 2, 2024
  • 30 replies
  • 453 views

Hi everyone! For some users, the issue has been fixed by upgrading to the newest version on Chrome.

Can you try upgrading to the newest version and check if the same issue occurs? (The newest is Version 124.0.6367.93 at the moment).
Here is an article how to Update Google Chrome - Computer - Google Chrome Help.

This topic has been closed for replies.

30 replies

August 14, 2024

I also can’t copy/paste, or delete from the layers panel for the last two days using Chrome. This is disrupting my workflow hardcore and working in Safari is not ideal for the long run. Is there still no solid solve for this issue?

August 14, 2024

Still cannot delete or using backspace from mac using latest chrome update.
Please help to fix it

Bm_Ashik
August 14, 2024

Thank you @ksn !!!
After using it for some time, the problem appeared, I also can’t copy/paste, or delete from the layers panel. So now I use the app.

Michal_Hlivka
August 14, 2024

Thanks for looking into this @ksn, it really disrupts the workflow.

It seems that indeed the VPN is to blame.

I could not test on the same computer, as my company prevents access to internet outside VPN, but I have tested it on the same account and same internet connection.

On my personal computer it was indeed working fine without VPN.

Also on my work computer , using VPN, it works on the first frame I select. However, after switching to another frame, it stops working anywhere.

So I can delete the layer on the first frame I use (any frame), and then once I use another frame I cannot use it there, or back at the first frame.

Also its not just delete, but any keystrokes on ay layer selected in layers panel.

If the layer was selected directly in the viewing pane, it works just fine.

But its often difficult to select the right layer there. 🙂

August 14, 2024

I noticed this problem since today as well.

My system:

  • Ubuntu 22
  • Chrome 127 (latest)
  • Figma in browser

I can’t perform any shortcuts anymore when a layer was selected through the layers panel. No delete using backspace, also no copy-pasting shortcuts.

When performing these actions on a layer I selected though the artboard, it just works.

Also, switching to Firefox the layer panel in combination with shortcuts just works.

ksn
Figmate
Community Support
August 14, 2024

Thanks for the info – I’m going to add this detail as something that could be a factor on the ticket that is open!

For anyone else - can you please confirm if you are on a VPN, and if so, does turning it off seem to help?

ksn
Figmate
Community Support
August 14, 2024

Quick update:

Our engineering team thinks this is related to another issue we have involving Chrome shortcuts. Still looking into it, but making progress! Will update again when I can.

ksn
Figmate
Community Support
August 15, 2024

Hello all! I’m letting you know that our engineering team pushed out an update that should have fixed this. Can you please let me know if you still have trouble with the layers panel?

Please make sure to quit and restart Chrome first to make sure you have the latest updates set.

Kerry_Kao
August 15, 2024

It’s working! I had this problem for over a year! It’s finally working. Thanks team 🙏

Moira_Dela_Cruz
August 16, 2024

Mine is working now but encountering a different problem in both app and website. I cannot seem to rename layers properly by dragging my mouse to change a word or letter it won’t highlight select the word i’m trying to select.