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emily
Figmate
Figmate
May 2, 2024
Question

BUG (FIX LAUNCHED): Deleting layers directly on panel doesn't work

  • May 2, 2024
  • 30 replies
  • 453 views

Hi everyone! For some users, the issue has been fixed by upgrading to the newest version on Chrome.

Can you try upgrading to the newest version and check if the same issue occurs? (The newest is Version 124.0.6367.93 at the moment).
Here is an article how to Update Google Chrome - Computer - Google Chrome Help.

This topic has been closed for replies.

30 replies

August 2, 2024

Hi guys, this has just started happening to me today. I can use delete, and copy/cut/oaste from the main artboard but nothing from the layers panel. I can do it no worries in the DT app but just not on chrome, disabled ALL extensions and even tried a new profile but issue persists.

Please help

Moira_Dela_Cruz
August 2, 2024

Hello. I encoutered this again just today @emily Same problem. Already updated my chrome but still won’t work

ksn
Figmate
Community Support
August 5, 2024

Hi all - since you replied on a topic from May, I’m reopening a new one.

At that time, updating Chrome addressed that problem. I went into Figma, and was able to delete layers as expected.

I’d like to have you all verify some info, so I can create a bug ticket:

-Is it only Chrome you have issues with?
-Does it happen on the desktop app or another web browser as well?

can any of you grab a screen recording of when you try to delete the layers panel?

Moira_Dela_Cruz
August 5, 2024

Hi @ksn

-Is it only Chrome you have issues with?

Yes, I’ve tried it in microsoft edge and it worked there but couldn’t with Chrome. I also tried with my other Chrome accounts but still the same problem

-Does it happen on the desktop app or another web browser as well?

It works fine on the app. Just the (Chrome) browser is the problem

August 5, 2024

Updating Chrome has not done anything. I have tried with and without extensions (diff profiles)

-Is it only Chrome you have issues with?-

Tried it on app and safari and zero problems, its just Chrome

-Does it happen on the desktop app or another web browser as well?

It works fine on the app. Just the (Chrome) browser is the problem, i also tested it on Safari and it works fine.

ksn
Figmate
Community Support
August 6, 2024

ty both! I just added this info to a bug ticket – just another qq: are you both on VPNs?

I’ll send another message when I get an update on my side.

Michal_Hlivka
August 9, 2024

Hi I have the same problem.
-No delete or backspace button works when selecting from layers.
-Works fine when I select the object directly on board
-I am using chrome and VPN without extensions
-Works fine in Edge
-Restarted and cleared cache but no help

Many thanks in advance for Fixing this.

ksn
Figmate
Community Support
August 9, 2024

Thanks @Michal_Hlivka - if you have a sec, can you verify if you turn the VPN off, does that help at all?

Bm_Ashik
August 13, 2024

Thank you for remembering me!
The problem on the web, layer delete and copy-paste problem

ksn
Figmate
Community Support
August 13, 2024

Hey @Bm_Ashik - I merged your post over to this topic. Can you take a look at the above posts + try the suggestions mentioned? Let me know how things end up (if anything helps, or it still doesn’t work).