I can’t open file on Figma desktop. i’m using Figma for mac.
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Hi there,
Thanks for reaching out. Is the issue occurring when you use Figma in the browser as well as on the desktop app?
Please also try to clear the cache:
You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting. If you’d prefer to manually clear your cache, you can:
- Quit the Figma desktop app
- Open Terminal.app and enter the following command:
rm -rf "$HOME/Library/Application Support/Figma"
- Try opening the desktop app again
I highly recommend trying to open it in the browser first so you won’t lose any unsaved files, if any. Then, please try to clear cache.
I hope it solves the problem!
Thanks
Toku
A post was split to a new topic: Figma file won’t open
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