Skip to main content
Question

file disappeared after leaving the team

  • August 29, 2024
  • 1 reply
  • 38 views

nabiullinaguzel93

I cleaned up my folders and teams and left out from 2 teams. As a result, I lost 2 files I created recently. More likely I created them by mistake, not in my drafts, but in one of the teams. I found one of those files because i shared the link before.
But this file is not mine currently. But the second file is more important.
Can I somehow restore these files in my account?

This topic has been closed for comments

1 reply

Celine_D
Figmate
  • Community Support
  • 3443 replies
  • September 2, 2024

Hey there, welcome to the community!
I have followed up your issue to the Support team via email so they can have a deeper look at it. I sent you a message to naxxxxxxxxx93@gxxxl.com. Please also indicate via email the link of the file you would like to restore so they can check the permission’s right.

For your information, as a workaround, you’ll want to have the owner move this file to a team/project where you have ‘Can edit’ access, so that you can move the file back to your own drafts if you’d like.
And, another workaround will be to save a local copy of a file and import it to a different team or account.

For more information on how to move a file, you can check this guide:

Figma Learn - Help Center

Hope this helps in the meantime!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings