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[Resolved] Don't have access to this file after presented the prototype on Figma app (Windows)


Puminan_Picroh

After I presented the prototype, a popup alert on the design file “You don’t have access to this file”. Then I can’t do anything on the file anymore, I have to close the app and open it again to reaccess the file, this happened to me about 2-3 times today.

3 replies

Puminan_Picroh

After I presented the prototype, a popup alert on the design file “You don’t have access to this file”. Then I can’t do anything on the file anymore, I have to close the app and open it again to reaccess the file, this happened to me about 2-3 times today.


y_toku
Figmate
  • Community Support
  • 2320 replies
  • August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku


kovrigkas1985

Greetings, I have a big problem, I can’t open any file writes “You dont have access to this file” What should I do?


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