Skip to main content
Solved

Couldn't copy SVG or PNG


Yuchi_Chou

I have viewer access, also get a permission to copy and export.
However, all of the sudden, I couldn’t see the copy"SVG or PNG" option anymore.
image

Please help.
Thanks, YC

Best answer by Michael_Feldstein

You can work around this by turning on async clipboards feature flag in firefox:

  • go to about:config in firefox
  • turn on dom.events.asyncClipboard.clipboardItem

Then it should work again

View original
This topic has been closed for comments

30 replies

Anna_Gryshchenko

I am also interested in this, this opportunity was available yesterday.


Yuchi_Chou
  • Author
  • 3 replies
  • August 12, 2021

Thanks for the support.


tank666
  • 4859 replies
  • August 12, 2021

Hi @Yuchi_Chou, @Anna_Gryshchenko, this is a bug that needs to be reported to support: Submit a request – Figma Help Center


Yuchi_Chou
  • Author
  • 3 replies
  • August 12, 2021

Submitted! Thanks


Giora_Farber

1. Describe the bug/issue you’re running into?
“Copy as PNG” option is gone from the right click menu on Figma desktop

2. Are you able to consistently reproduce it? If so what are the steps?
Yes

3. Share a screenshot, recording, console log, link to the file, etc.
image

4. Is the issue only happening in desktop app or a specific browser , or both?
Happens on desktop AND Web

5. What OS/version and/or browser/version are you using?

Windows 10 / Figma desktop and Google Chrome


bro-dev
  • 1 reply
  • August 12, 2021

how to return


NIK
  • 2 replies
  • August 13, 2021

Hi, guys! Me too have this problem and my team too. This problem in Windows 10 Figma desktop app and Google Chrome.


Ryan_Smyth

Same problem here, copy as SVG suddenly disappeared yesterday on both the desktop and web app.


Anwar
  • 1 reply
  • August 13, 2021

Same here. couldn’t copy to svg or png


Erick3
  • 1 reply
  • August 13, 2021

same problem here. this is most useful to work…


Yuchi_Chou
  • Author
  • 3 replies
  • August 14, 2021

The issue has been resolved.
You can try it out now.
Yuchi


Joel1
  • 1 reply
  • August 30, 2021

This issue is currently happening for me on Windows 10 with Firefox. I can’t Copy as SVG or PNG.

Switching to Chrome, I am now able to “Copy as SVG” and “Copy as PNG.”


Nick_Elliott

Same issue here; Only ‘copy as CSS’ on firefox, chrome has all the options. Very frustrating, and it certainly used to work on firefox.


David_Fudge

copy as SVG and copy as PNG are missing from firefox! works on chrome tho. :’(


maggotundead

still only copy as css in mozilla


Xander_Dumaine

+1 for this issue. I had to switch to Chrome from firefox.


EpicKris
  • 1 reply
  • September 16, 2021

Confirmed it’s an issue with figma + latest firefox


Nicholas_Glazer

Same issue on firefox-developer-edition@latest


Laurent_Baumann

Also have that issue with Figma on Firefox 92


Dan_Badham

Also having this same issue using Firefox 92


Huksley
  • 2 replies
  • September 30, 2021

I am also having this issue.
It is not resolved
Firefox 92.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • September 30, 2021

Hey All,

Thanks for continuing to flag this issue. Our team is aware of this ongoing bug using Firefox, & we’re trying to gather more information to solve the issue. Did copying SVG or PNG previously work for any of you using Firefox prior to August 30th, or has it been a consistent issue?

Again, as a workaround until this issue with Firefox is resolved, we recommend using the desktop app or an alternate web browser. Thanks in advance for any additional information you can provide.


Elijah_Marsut

At least for me, I don’t remember if it worked since I didn’t use Figma in August. As of now, I’m using the latest Firefox Dev Edition 94, and I only see this option:

issue


hays
  • 1 reply
  • October 25, 2021

Also chiming in Copy/Paste SVG doesn’t work on Firefox 92 on Mac OS X 10.15.7, switched to Safari 14.1 and I can see the option.


Will_Mitchell

I can confirm that “Copy as SVG” worked for me in Firefox prior to August 30. I used it several times throughout July and August, and I think earlier as well. (I never used “Copy as PNG”, but I think it was there as well.)


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings