I did not got an email to restore my deleted team

Forum|Forum|1 year ago
March 14, 2025
5 replies
185 views

I have sent several support requests to Figma on their forms but have received no response or acknowledgement of my questions. Team was deleted by mistake. Help to restore a deleted team. The recovery message did not arrive in the mail.

Figma Design

This topic has been closed for replies.

Best answer by Junko3

Hi there, Thank you for reaching out!

I’ve checked, and it appears that one of our support specialists replied to your ticket on March 17th to the email associated with your Figma account. Could you please double-check your inbox and your spam folders around that date?

Thanks!

J

Junko3

Figmate

Hi @24 V, Thanks for reaching out about this.

I noticed that your previous ticket was closed, so I will go ahead and open a new one on your behalf. Our support team will reach out to assist you with this matter.

Please keep an eye on your inbox, as you will receive an email about the new ticket shortly. It will be sent to the current email address we have on file for your account.

Thank you once again for getting in touch!

24 VAuthor

New Member

Hello, I still haven't received an email.

J

Junko3Solution

Figmate

Hi there, Thank you for reaching out!

I’ve checked, and it appears that one of our support specialists replied to your ticket on March 17th to the email associated with your Figma account. Could you please double-check your inbox and your spam folders around that date?

Thanks!

24 VAuthor

New Member

Thanks for the help, I've restored everything.

Veruska Mayse

New Member

I recently deleted my old Figma account after transferring ownership of all my important files to my new account. However, the files are no longer showing up in the new account. How can I restore them?

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