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Proto Preview Blank when Interactive Components Used


Brian_Cass

When interactive components are enabled, I try to preview my prototype and it’s just black/blank.

I’ve enabled the starting frame, set a frame window size and tried in the Beta Mac OS app as well as the Normal Mac OS Figma app and Google Chrome. Unchecking the Enable Interactive Components link allows my prototype to be displayed.

I’m also not doing any complex time delay interactions or anything either, just some simple color changes on hover.

Best answer by Andrew_Chan

Hey all - we pushed out a tentative fix for blank preview / black screens today. If you’re still experiencing the bug, please DM me! Links to problematic files are helpful if possible.

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19 replies

Alexandra_Gurita

It happened to me as well. The strange thing is that it worked for a while and then it just stopped. No complex interactions as well. I got color change at hover.


morgan.giles

Same for me. Worked fine until last week, now I get a black screen unless I uncheck interactive components. What’s really weird is one project with interactive components gets the black screen, while another does not.


Chris_Nappi

Same thing just happened to me. I have a pretty complex flow with interactive components involved. It’s been working great for the last 2 weeks or so. Suddenly, today it gave me a black screen when I entered the prototype. I reverted back to a save from yesterday and duplicated the file, and that prototype worked fine. So somehow, something changed between last night and this morning that caused this bug. I barely made any design changes to the file in that time period, so not sure what it could be.


Jakub_Foglar

This is happening to me as well.
I’m designing a mobile app and curiously, the prototype works great in the Mirror app (iOS).
On desktop thought, I see only a black window.

It’s actually creating a pretty big roadblock for our team, but I guess I shouldn’t have gone into the beta… 🙂


Asaf_Ben_Oved

Yep, happened here also. It took me 20 minutes just to realize it might be the cause.


Andrew_Chan
Figmate
  • Figmate
  • 40 replies
  • Answer
  • March 25, 2021

Hey all - we pushed out a tentative fix for blank preview / black screens today. If you’re still experiencing the bug, please DM me! Links to problematic files are helpful if possible.


morgan.giles

Thanks, Andrew! Fixed for me.


Priyanka1

i get a blank screen when i want to run my prototype. Pls help me .Tried many times but in vain


Nyaka
  • 1 reply
  • January 7, 2022

Hi Andrew I’m experiencing the same issues. Some of my interactive prototype shows blank. I don’t know what to do ?


Noname22
  • 1 reply
  • January 25, 2022

I have same problem. Have fresh installation of Android 8.1.0, Hammer_BS21_v8.0.5_22062021 and prototyping is not working for any template.
The app is loading just the first screen and after the first click goes into blank-screen 😭


ridwan_temitope

Hello Andrew, i wouldn’t mind if you can help too… please


MG13
  • 2 replies
  • January 23, 2023

Adding to this thread. I am starting to have a prototyping issue where a simple click>next screen interaction goes to a blank white screen even though it shows it’s connected.


MG13
  • 2 replies
  • January 23, 2023

Problem solved. I had multiple frames and other loose objects stacked. I framed the group and it now works.


  • 2 replies
  • July 11, 2023

I just signed up as part of the Coursera course with Google and I cannot present my prototype. The whole canvas is black so I’m wondering if this is the same issue since you’ve flagged it as fixed in 2021 and we’re now in 2023.

I can preview the prototype just fine, interaction works and it looks great (incomplete but I need to share this soon and won’t be able to).

But presenting it results in a solid black screen.


  • 2 replies
  • July 11, 2023

Ahh, I see the problem. Firefox is unsupported. Weird.


Olga_Bukhalova

I’m having the same problem.


Olga_Bukhalova

The issue has been fixed! I just had to update Google Chrome 🙂


Hitting this all the time in mist recent iPhone OS and Figma app


  • Manager, Community Support
  • 62 replies
  • November 2, 2023

2 posts were split to a new topic: Black screen when preview prototype


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