Figma Support Forum

Refresh thumbnail

I find the thumbnail is slow to update and often doesn’t update for days (at all?). A work around has been to choose “Restore default thumbnail” and then “Set as thumbnail” on the desired frame. The thumbnail has become an important feature to me and I use it to convey information to my team. The inconsistent thumbnail updates are a little problematic.

Suggested solution: an option in the right-click menu for the file to “Refresh thumbnail”.

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Or just a more consistently working thumbnails system…

3 Likes

Well, there is that option too. :grin:

Until this is live, you can force refresh your thumbnail by removing and re-setting the frame as the thumbnail. :grinning_face_with_smiling_eyes:

That forces immediate changes.

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That usually works but I have had times it didn’t.

Same problem, and none of these solutions are working. I’d love a more reliable way to update the thumbnail

Slightly related: I have a stubborn file that won’t show any thumbnail at all, even if I set a frame as thumbnail and then reset it again. I’ve tried duplicating and making edits to the file, but it’s still just gray! :expressionless:

  1. Describe the problem your experiencing and how your idea helps solve this
    When I want to update my file thumbnail I have to right click on it, then click in “Restore default thumbnail”, right click on it again and finally click “set as thumbnail”, It’s way too many steps

Possible solution:
Since the file’s frame that contains the cover/thumbnail is presented as a “special” frame once you set it as a thumbnail, maybe ONLY this frame should have a refresh button beside it’s custom icon:

refresh-thumbnail

3 Likes

Same here. I have a large file that just won’t accept new thumbnails and always just shows the grey rectangle.