Hi ​@Agnieszka Rajca,

I understand you're having trouble changing your email address and encountering an error when clicking the verification link.

This might seem a bit counterintuitive, but when you click the verification link, it's crucial to be logged into your old Figma account first. The email change process requires two conditions to be met:

1. Being signed into your existing Figma account (with your old email).

2. Clicking the "Confirm Email" button.

Please try these steps:

1. Sign into your email account in a supported web browser (Chrome, Safari, Edge, or Firefox).

2. Sign into Figma in the same web browser with your current (old) email address.

3. Navigate to the verification email.

4. Right-click the "Verify Email" button and select "copy link URL."

5. Paste this into a new tab in your browser.

If these steps don't work, try pasting the copied link into an incognito window of your browser.

If you're still experiencing the same issue after this, I recommend reaching out to our support team via this secure form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

When you submit, please use your current Figma account email and include the following information:

• The email address you'd like to change to.

• The URL of this forum post, so our specialist can see the troubleshooting steps you've already tried.

Thanks,

It worked! Thank you! I think being logged into Chrome before to the old account plus copying the URL helped and were crucial :)

Have a lovely day!