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Question

Read only users not seeing comments

  • September 22, 2023
  • 1 reply
  • 643 views

Hi

Some ‘view-only’ Figma users in my organisation can’t see or interact with comments. They don’t see the Figma tool bar in the top left of screen. Am I missing something ?

Thanks,

Tim

This topic has been closed for comments

1 reply

djv
Figmate
  • Community Support
  • 4758 replies
  • September 25, 2023

Hey Tim, users in your Org with can view access should still be able to see and reply to comments. Can you please confirm if they’re trying to access the file when logged into their Org account and/or if the share settings for the file allow for anyone at the Org to access?

More info here: https://help.figma.com/hc/en-us/articles/360039970673-Team-permissions#view


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