Prototype scrolling not working for some

I was trying to do a user test with someone today and the prototype would not scroll for them. He tried the mouse, track pad, arrow keys, refreshing the page, zooming. Nothing worked. Myself and most others are able to scroll just fine so it’s not an issue with the prototype setup.
Any ideas on why some people just can’t scroll?

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I’m having issues scrolling with some of my pages in prototype. I don’t know what it is.

Edit: I found out why.
Create a child frame with a “Fixed Position when scrolling” now hide that frame. this will mess up the scrolling on parent frame.

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