Instances disconnecting when components are moved from one file to another in same project

I have been experiencing an issue lately that I have never had before. I have 2 files within the same team project, one used for components and one with the main designs. Sometimes, I like to create components in the design file and then move them to the component file once they have been approved. However, lately, when I cut and paste them into the component file, then publish them, the instances in my designs disconnect, and when I click on the instance it says “restore component”. I know to avoid this, I can publish the design file and then move the components, but I swear I have never had to do this in the past. Was this an update? Is it a bug?

Hey @Kendall_Van_Horne, thank you for reaching out!

Is this happening in the desktop app or the browser?

I am not aware of any recent bug regarding component instances disconnecting when copy pasting at this moment. However, could you try opening your file and running a Quick Action called “Repair Component Connections”? This command has a similar affect to fetching the most updated version of the main component, without you having to manually change and re-publish the main component and accept updates in subscribed files. I’ve included some instructions on running the command below.

  1. Open the affected file
  2. From the main dropdown menu in the top left, navigate to the “Quick Actions” search bar.
  3. Search for “Regenerate component connections”
  4. Run this command

Please let me know if this resolves your issue, happy to help out further.

Glad to know it’s a bug and not an update, but I don’t see this option in the quick actions search…

Hey @Kendall_Van_Horne, apologies for the confusion! I meant “Repair Component Connections”.

Please let me know if this resolved your issue and also can you please confirm if this is happening in the desktop app and in the browser?

Thanks-- this unfortunately does not seem to have resolved the issue. I am still encountering it (using desktop app)

Hey @Kendall_Van_Horne, thanks for updating me on this! I’ve just created a support ticket on your behalf, so our technical quality team can investigate further what’s causing this. Your ticket number is #941211, for reference. Please also share your file link with our team with support-share@figma.com invited directly as an editor (this won’t affect your billing at all).

Our support team usually takes up to 24 hours to reply back to emails - tends to be quicker than that in normal circumstances. However, please be aware that we are facing increased contact volume so there might be a delay.

Thank you,
Gayani

I have the same issue. Nothing happens when I click restore component conection

Hey @Alina_Brender, thank you for reaching out! I’ve seen that the case from Kendall is still ongoing, so I’ve just created a support ticket on your behalf. Your ticket number is #943295, for reference. Please also share your file link with our team with support-share@figma.com invited directly as an editor (this won’t affect your billing at all).

Our support team usually takes up to 24 hours to reply back to emails - tends to be quicker than that in normal circumstances. However, please be aware that we are facing increased contact volume so there might be a delay.

Let me know if you have any further questions.

Thank you,
Gayani

ensure that both the files are sync properly with the cloud storage because sometime issue with syncing can result the disconnect.

Thanls I have shared with u. I have put back all the components now. I need to work on the document. Library filed called data library.

Hey @Alina_Brender, thanks for updating me! I checked your support ticket and did not see any file link, also I did not receive a DM from you. Can you let me know where you’ve shared it with me please ?