How to remove cookie banner from embedded prototypes?

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46

I have the same issue but not on every device. It seems once you have logged in to Figma, no banner shows up (in sharepoint) but when never being logged in (on that device) the banner shows up and “allow cookies” is not being saved.

48

Thanks for the additional information. Could you help us investigate further with the following details?

  • The countries/regions you’re accessing Figma from. The cookie banner is displayed based on the user’s location, so this information will help us replicate the issue.
  • A screen recording of the issue occurring.
  • Your OS version.
  • A file link with access granted to support-share@figma.com. This won’t affect your billing.

I hope we can investigate this further.

Thanks for your patience.
Toku

49

Yes I will help:
Country = Netherlands
OS version = W10 Enterprise (10.0.19045 Build 19045)

We use the free version, where can I sent the screen recording en link to?

50

Hi there,

Thank you so much! I followed up via DM. Could you check?

Toku

51

I have the same issue when embedding Figma prototype to Useberry for unmoderated usability testing. It is a major blocker, because our primary buttons are on the bottom of the UI, so users get super confused when trying to interact with our prototypes.

The only fix we could think of is urging users to sign up to Figma, otherwise the the cookie message pops up every time they move to another wireframe.

Please fix this as soon as possible.

52

I am experiencing this issue in US/California on MacOS Sonoma Version 14.6.1. I am able to reproduce the bug on both Firefox and Google Chrome, it happens consistently, every time I change focus away from the browser window containing the embedded prototype. I submitted a bug report.