File not saving

[Faraz_Ahmad]

When i am adding new image into my figma while a wifi sign shows and its tells file is not saving. Internet is fine everting is fine. When i reload that page everything i did after that wifi sign that apears an top right side near share option nothing saved.
![image 1|690x388](upload://lwqX0ubk7PEcXBiFV6FzOpZNKoQ.png)
![image 2|690x388](upload://fzJIuV42Dvmm9JYJ22Ya7U6uBhP.jpeg)

[dvaliao]

Hey @Faraz_Ahmad, thanks for reaching out!

We can see that you also wrote to support directly on ticket #838885. Please continue working with our team there.

[Hiten1]

hello, im trying to save a frame that i have designed on Figma and selected the prototype device, but when i try to save or export a frame it only saves as the frame and with the select mobile frame though i can view the complete frame and mobile frame present and preview mode

[y_toku]

Hi there,

Unfortunately, there is no built-in feature at the moment. However, a feature request for it already exists, and you’re welcome to show your support for it by upvoting!

Export prototype mockup view

As an UX designer, I often need to get my wireframes into device mockups to showcase them into a presentation deck for clients led by our sales teams. To do so, I like to screengrab the prototype view because it’s already inside a device mockup. I’d like to be able to export the prototype view in the same way as we can export frames in the design view. This way, I’d save time by not having to take screenshots, build device mockups, and resize them so that they’re all the same size when present…

Thanks,
Toku