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I have just had a nasty shock with my Figma subscription so wanted to flag to the community so other people have been warned. After having read through the forums it seems like quite a few people have had a similar experience.


If you give some edit access to a file, Figma will charge you add it to your bill at the end of the month without telling you. I have an annual subscription that I thought was a fixed price (why would I not as that’s how it’s communicated) but instead of getting notified that something is out of your plan and will cost you more allowing you to decide if you want to spend more money, Figma will just automatically bill you without you knowing.


The result of this is I have been paying for a huge number of seats, most of which are for users that don’t even use Figma anymore! In some cases people have been inactive on Figma for 2 years yet i’ve still been being charged. It feels hugely shady from Figma and not something I expected at all. The premise seems to be let people make the mistake and be charged a fortune and then when you enquire we will then tell you what you’ve done wrong, instead of communicating it up front and allowing people to avoid the charges. The fact it seems to have happened to so many people and there has been no change suggests Figma don’t mind making money this way - it’s an absolute disgrace. I’m sure the legal side of things means technically they are fine to do it but still it’s completely unethical.


So please check your seats before you pay at the end of every month - even if like me you just pay your annual subscription and think that’s the end of that like every other contract in life.

Literally just happened to me.

Blast it, I hope I’m not getting charged for the accidental editor I’ve added. I downgraded him immediately upon realising it via email.

This seem not to be an edge case accidentally released because they “didn’t think of it yet”.


A pattern of engaging in different kinds of unfair billing practices is coming to surface.


Check this one about paying for non-exisitng users.



Not sure if they covered themselves legally yet to get away with it, but this is a deliberate engagement in unfair billing practices. That is clear.

I can confirm that what’s described here is not an isolated incident—it happened to me too, and it’s outrageous. Figma has been quietly charging me for multiple seats I never added, for members I don’t know, and for accounts that have been inactive for years. This is not only unethical but, in my opinion, illegal, and it must be addressed.


Here’s my story: I signed up for Figma’s subscription, believing I was paying a fixed price for a small team. I only ever added myself and one designer to my team. However, upon reviewing my latest invoice, I was shocked to discover multiple charges for additional seats I never authorized. These hidden charges were added without notification or approval—no alerts, no communication, just quietly increasing my bill.


This deceptive billing practice has likely impacted many others. Based on reports across forums, people are being charged for inactive members and even for users who have been off the platform for years. Figma’s approach feels like a deliberate trap—let people unknowingly rack up charges and then force them to pay without a chance to avoid it. This is not just poor customer service; it’s predatory.


This behavior violates the trust of Figma’s customers and is, in my opinion, illegal under consumer protection laws. Big companies have faced lawsuits for similar hidden billing tactics, and Figma needs to be held accountable.


If this has happened to you, don’t stay silent. I strongly urge everyone affected to file a formal complaint with the FTC (Federal Trade Commission) so they can investigate this shady business practice. It’s time to send a clear message that these unethical tactics won’t be tolerated.


File your complaint here: ReportFraud.ftc.gov


Together, we can push for Figma to either change their practices or face the legal consequences. Let’s protect ourselves and others from being exploited by companies like this.

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