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12763 Topics
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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉

Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first 
 Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community.   One topic per question
 If none of the existing topics cover what you need, feel free to create a new one.
To help keep the forum organized and help with search, create one topic for every individual question you have.   Review and use the pro tips 
 Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos

490
S
Figmate
12 days ago
Sushant_Pingale
Sushant_PingaleNew Member
asked in Ask the Community
Figma Owner Change

Recently the owner of our Figma account left the company, how we can remove him from the member list and assign the owner role to another account?

00
Sushant_Pingale
44 minutes ago
T
Tawany_Simoes
asked in Ask the Community
Words always starting with a capital letter

Hey guys! I have a problem that all my words start with capital letters right in the middle of the sentence. I must have some configuration adjusted for this, but I don’t know how it happened. Can I help a resolver? Thank you very much!

16042
words library
59 minutes ago
FATEMA-TUZ-ZOHORA_SANANDA_1800
FATEMA-TUZ-ZOHORA_SANANDA_1800
asked in Ask the Community
Element positioning issue: Designs without Auto-layout

I’m working on a plugin to generate HTML and CSS from Figma designs. I am facing a positioning issue while generating CSS from the designs without auto-layout. While Figma’s auto-layout designs provide CSS properties like flex properties, so it’s easy to make the design responsive in that case. But, designs without auto-layout do not have those css properties. Is there a way to identify layout direction (vertical or horizontal) and spacing between elements in designs without auto-layout?

61
Yogesh Sirsat
1 hour ago
Tabish_Ahmed
Tabish_Ahmed
asked in Ask the Community
How to retain original transform of the node while using appendChild

"I want the selected shape node to become a child of a specific frame while keeping its position and rotation unchanged. When I manually drag and drop the shape into the frame using the Figma Layers panel, this works perfectly (left frame in the image). However, when I try to do the same using the Figma Plugin API, the shape’s position and rotation are altered (right frame in the image). Any way to achieve the same programmatically?

81
Yogesh Sirsat
1 hour ago
Chloe_Saillant
Chloe_SaillantNew Member
asked in Ask the Community
Variable collection not showing - Help please 🙏

Hi there,I’m trying to use a toggle to be able to open and close a panel while clicking on a different button (different component)So I created a collection of boolean variables to do that, with the “Hide for publishing” option unticked :  But I cannot for the life of me associate it with my target panel like I think I used before by finding it in the appearance option? Like, when I try to set the variable, I cannot even find my variables :   Would anyone be able to help? Thanks a lot in advance and sorry for the bad english 🙏🙏🙏

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Chloe_Saillant
1 hour ago
Shelyn Liu
Shelyn LiuNew Member
asked in Ask the Community
How can I import it in figma file

I have created a widget using cursor, how can I import in figma file?

00
Shelyn Liu
1 hour ago
Naji Hakim
Naji HakimNew Member
asked in Ask the Community
Spotify cover

Design a spotify cover

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Naji Hakim
1 hour ago
KailynNelsonTrove
KailynNelsonTrove
asked in Ask the Community
Resolved comments keep reappearing; getting 'unavailable' error

Left a comment in prototype mode of desktop app Resolved comment in design mode Comment reappeared Deleted thread Comment reappeared Resolved comment Received ‘Sorry, this comment is unavailable.’ error message Note that I reloaded the tab and restarted the desktop app and repeated these^ steps, and the issue remains. Update: The comment doesn’t exist when I open the prototype in Figma web. It’s driving me nuts; I use comments like a checklist, and it makes me feel like I have something left to do and it makes my workspace feel messy. Related to this issue that I can’t reopen: Cant resolve Comments, also cant hide them

120911
Thos
2 hours ago
Meryl
MerylNew Member
asked in Ask the Community
Text components does not work in auto layout

Text words fine itself with just auto layoutHowever, when I try to create components for header and body copy and put it into an auto layout, the width and heigh of the text does not fit to the frame and text height does not adjust accordingly. IssueIssueText Properties Text Properties 

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Meryl
2 hours ago
K
Koushik_Bysani
asked in Ask the Community
For string Variable, Finding difficulty to remove string value

For the string variable. I have been trying to delete the “string value” and leave it blank, but it keeps reappearing. Also,I have repeated to add string variable with another design and it worked. But the time im adding to the existing file, it’s frustrating.

2254
saee tushar
3 hours ago
KatG14
KatG14New Member
asked in Ask the Community
Export variable collections and import into a new file and keep all linkes of variable collections

I want to export my variable collection and import into a new file. All the plugins I found do import the individual variables and collections, but the connections/links are lost. This means my collections are no longer linked to the primitives, and instead, the hex values are displayed. Is there a plugin or any way to export the variables while keeping all the connections intact?

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KatG14
3 hours ago
J
Janielle_Burrage1
asked in Ask the Community
Instant swap property distorts nested component aspect ratio when the two instances aren't the same size

Hi all! I searched Figma forums all over for an answer but couldn’t find one. The issue I’m having is with icons becoming distorted when using instance swap in a nested component. Here’s the context: I am working on a design system that utilizes 4 different icon sizes that are all square (14x14px, 24x24px, and so on). We are using Font Awesome icons, and the vectors of these icons vary in size, meaning that two icons with the same height may vary in width. My ideal vision is that we make the icon frame sizes components, then place the icons (also components) inside of the square frame and set them to scale. This is so that if we ever decide to do a global icon resize (say we decide 14x14 is to small and want to move to 16x16) that we can do that on the master component level and avoid manually updating all the affected components. However, the issue I am having is that when I swap one icon for another in a child component, rather than maintaining its proportions, it takes on the size o

9408
Herza
3 hours ago
F
Filip_Fusek
asked in Ask the Community
Thin gray line between the frames in the prototype mode

Hi. I have a question, is it my error or is it more of a rendering of the image when prototyping? I have a project, I divided the website sections into individual frames. I then “wrapped” these frames into one large frame. They are aligned perfectly every single pixel. Unfortunately, in the prototypes view I occasionally get such a thin gray line between the frames as below in the screenshot. How to deal with this?

2926
y_toku
Figmate
5 hours ago
Karl_Rydfors
Karl_Rydfors
asked in Ask the Community
I can't open because WEBGL isn't supported?

How do I access the project when this comes up? Uh oh… we can’t open that file We can’t open this file because WebGL isn’t supported, or is disabled, in your browser. If your browser supports WebGL, check out this help article to find out how to enable it.

7485824
Yash singh
5 hours ago
Alena Daniela Srostlíková
Alena Daniela SrostlíkováNew Member
asked in Ask the Community
Subscription: Currency Error

Hello,I am trying to purchase a professional plan for my personal team on Figma, but it shows this message when I am reviewing the billing info:Your payment method’s address is in a country that can’t pay in EUR. Please use a different payment method.My bank account is in the Czech Republic.Sadly, I am on a tight schedule.

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J
Figmate
5 hours ago
Gal
GalNew Member
asked in Ask the Community
Embed Kit 2.0 - MOUSE_PRESS_OR_RELEASE returns null positions

Hey everyone, I’m trying to create a heatmap feature in a custom embed that tracks where users click in Figma prototypes. I’m using Figma’s Embed Kit 2.0 and specifically listening for the MOUSE_PRESS_OR_RELEASE event. The only coordinate-related fields I see are:nearestScrollingFrameMousePosition nearestScrollingFrameOffsetThe thing is, in some prototypes, nearestScrollingFrameMousePosition is properly populated, but in other prototypes, it stays null (even though I do have scrollable frames). Here’s a stripped-down version of my codeif (event.data.type === "MOUSE_PRESS_OR_RELEASE") { const figmaEvent = event.data; // as MousePressOrReleaseMessage const { nearestScrollingFrameMousePosition, nearestScrollingFrameOffset, presentedNodeId, handled, } = figmaEvent.data; let x = null; let y = null; // Attempt to get coordinates from the "nearestScrollingFrame" if (nearestScrollingFrameMousePosition && nearestScrollingFrameOffset) { x = nearestScrollingFrameMous

10
Gal
5 hours ago
Eugeny1
Eugeny1
asked in Ask the Community
Zoom in/out issue while using the external mouse scroll wheel

For some reason after the latest update Figma mouse wheel scroll up/down is not working properly. Let me describe the problem I’m having. When I used the mouse scroll wheel (scrolling up and down) before the latest update, it was just scrolling up/down. Now, sometimes instead of scrolling up and down its zooming in and out. I’m using Macbook Pro Max M1 2021. Please, let me guys know if you have similar issue or its just me. Maybe its related to the mouse firmware update or something or its a bug I’m not really sure. Thank you!

77706
y_toku
Figmate
6 hours ago
Karen21
Karen21New Member
asked in Ask the Community
Question about Figma seats

Hi!I currently use “Professional” plan, and I purchased 2 seats, for me and my developer.My question is - Should we both have “Professional” plan so that my developer will have access to my drafts(with all the Properties visible, etc.)? Or I can just have the “Professional” plan for myself and give my developer editing rights? Or may be my developer should be on the “Professional” plan (and have access to all Properties), while I stay on the basic plan?Just trying to figure out the best option.Thank you!

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J
Figmate
7 hours ago
N
Nicholas_Lavis1
asked in Ask the Community
How to make responsive shapes/images when setting up components

One of the last remaining pain points that I encounter in most of my projects when trying to set up components to be responsive across devices, is needing to be able to define a fixed aspect ratio for responsive images. For example say I’m creating an instagram or youtube feed where the images/videos are 1x1 or 16x9, It would be great if we could lock the image layers aspect ratio to that. Unfortunately in the current state there is no way to have those images retain their aspect ratio’s on a responsive screen by using the fill property or left and right constraints, it would be amazing if responsive components respected a locked aspect ratio (or something similar) on shape/image layers so image/video heavy designs could be more accurately responsive.

195610
Robert Navaille
7 hours ago
Benny_Unger
Benny_Unger
asked in Ask the Community
Instance Swap reseating icon size

Hello everyone, I’ve created icons, all vector layers with the same name, and every icon has a variant of sizes - small (16px) medium (24)and large (32). They also have round/sharp Boolean property. I’ve created buttons, also with size variants with matching names and sizes. There’s also variant for only label, only icon, left icon and right icon. There’s also instance swap for every icon size. I also have the icon as nested instance. So I take an instance of the button and I change its size, then I change the icon - lets say from “search” to “plus” for example - but if I want to change the size of the button, the instance swap return to its default icon instance. What should I do, or what did I do wrong?

7332
Vlad Malik
8 hours ago
catrin
catrinNew Member
asked in Ask the Community
Missing files

I have one file on my account that is missing. It’s an important project. I still have the URL but it can’t be found. Trying to paste it here but Im not allowed to do that. I have searched everywhere in deleted files and so on but it just gone.  Someone that could help?  Catrin  

01
J
Figmate
9 hours ago
Feda
FedaNew Member
asked in Ask the Community
Issue text on top of image

I am having difficulty putting text on top of some of my images. I click on the text and choose bring to front. Sometimes this works, sometimes it does not. On certain images no matter how many times I click bring to front the image is always on top. Thanks!

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y_toku
Figmate
9 hours ago
TheCommonTiger
TheCommonTigerNew Participant
asked in Ask the Community
How do I get overflowing text to wrap?

I have a component with a limited amount of space for text. The text will be too long in some instances and I need it to overflow to a second or third line. However, I don’t want that second or third line to always be there. How can I replicate this with Figma?  

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TheCommonTiger
10 hours ago
emilyrosemiyako
emilyrosemiyakoNew Member
asked in Ask the Community
Sharing to Google Classroom | "Make a copy" not working?

Hello! A few days ago I tried to share a FigJam to Google Classroom. I clicked “make a copy,” but when the FigJam was shared, a copy for each student had not been made; all the students were viewing the original FigJam together, which was, obviously, chaos. Another teacher with a separate account on a separate computer tried to re-share the same FigJam as a copy twice but had the exact same result. The following day, a completely different teacher in my school system - with a separate account and a separate computer - tried to share a completely different FigJam to Google Classroom and had the exact same result. It would not copy, despite clicking “make a copy.” All three of us double-checked that we were following the procedure correctly, and have successfully shared Figjams in the past using the “make a copy” function, so there was no user error. This has never occurred before, but the issue is making those Figjams unusable for our school system. Please advise.

623
emilyrosemiyako
11 hours ago
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