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Question

Embed Prototype not showing right on mobile - help!


Stazzyboo

I have a prototype that works perfectly on desktop (click on UX/UI tab Fragrant Jewels)

It also renders perfect on chrome mobile view

But when it comes to safari - no matter what size I adjust something gets caught off or blown out of proportion. It works in terms of - you can actually interact with the part that are visible but it’s not rendering correctly in terms of scale. Can anyone help me?

Kate56
  • June 19, 2022

I’m having the same issue on Safari and Chrome Mobile. Also just a heads up that in reviewing the issue, I checked out your prototype in the latest version of Chrome on my iPhone and it is not appearing within the phone frame used in your prototype.

If anyone has a solution, it would be greatly appreciated.


Osmar_Cardoso_de_Souza_Junior

I am also having issues: embed prototype not loading at all on mobile! By the way I checked your Flagrant Jewels page @Stazzyboo and yours is not loading either.


Stazzyboo

I reported to Figma as a bug, they are trying to resolve it but still no success. It’s seem exclusive to mac/iphone safari for me but loads on chrome browser on iphone. I literally detached all instances and removes hidden layers and got my file size to tiny and that did not help. Figma agrees it’s a bug and they are working on it. Might be worth reporting to them so they put a pedal to the metal 😛


Stazzyboo

Literally the next day it stopped loading. Literally that morning I solved the sizing redndering display issue with a hack and then an hour later it stopped loading all together. I reverted code, reduces file size, etc and nothing helped! It did load on chrome on iphone but not safari. I reported to figma and they said their engineering team is working on resolving.


Stazzyboo

Same thing is happening to me. It was loading but literally the next day when I solved my display size issue it stopped loading at all; reverting code, reducing file size, etc - nothing helped. I reported to Figma and they said engineering is working on it. I would report yours so they realize this is a widespread issue! I know for a fact it WAS working, so something happened on their end that broke it. I literally spend almost 48hrs getting to display how I want it to and resolve all the issues only for it to stop loading - upset me cause now potential employers can’t see on mobile device 😦


Stazzyboo

Update: checked chrome and now not appearing on either safari or chrome 😦


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