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Question

Cannot make a prototype connection


Sarah_Hartman

Hello everyone,
New to Figma. I am trying to make a drop-down menu and when trying to prototype the connections it does not give me an option to make a connection. I have a video but I cannot attach it here as a new user. Can anyone help?

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6 replies

dvaliao
Figmate
  • Community Support
  • 4664 replies
  • April 16, 2024

Hey @Sarah_Hartman, thanks for reaching out and sorry for the trouble!

I just bumped up your Forum trust level to a basic user. Can you try sharing your video again, so we can take a closer look?


Sarah_Hartman


The video is attached. Thanks so much for your help!


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • April 18, 2024

Hey @Sarah_Hartman, thanks for providing the video!

From your screen recording, it looks like you’re trying to connect a variant instance that’s nested in a higher level variant set to a different variant. This is unfortunately not possible.

What are you ultimately trying to build? Are you able to share a link to your file?

With more context, we may be able to suggest a workaround. If you can share a link to the file, please also share it with support-share@figma.com, so we can take a closer look.


Sarah_Hartman

Thanks for helping,
I am following this tutorial: https://www.youtube.com/watch?v=uI3k9Ol-Mp4 on creating a drop down menu
I did it successfully one time but I had to change the font size and box size to accommodate and it never worked again. I even tried a new canvas.
Here is the file: https://www.figma.com/file/ovJ9Xz09RM6RiyNNVz2v71/MFAH-Hi-Fi?type=design&node-id=0%3A1&mode=design&t=ldkVbDoiuKzDiKJR-1 also shared to the email given.
Thanks again


Sarah_Hartman

Also,
The email bounced. Is it the correct address?


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • April 23, 2024

Hey @Sarah_Hartman, sorry for the confusion!

Support-share@figma.com is not an actual email address. It’s a Figma account that allows Figma support to have edit access to your files without adding new editors to your current plan.

After taking a look at your file, our technical quality team will be better suited to help build this. Please reach out to the team directly via this form: https://help.figma.com/hc/en-us/requests/new

Please use your Figma account email, include the link to the file, and they’ll be able to assist.


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