Good afternoon, everyone! I uploaded the video to the project after restarting the prototype, it loses a lot of quality and becomes pixelated.
I've tried converting to WebM format and reducing the file size, but it still doesn't help. The frame size and the video are the same. 1920 x 1080 px
Hi
Thanks for reaching out, and I’m sorry to hear the issue is happening on your file.
Could you try the troubleshooting below?
If the issue still continues, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report.
Thanks for your patience!
Toku
It sounds like a compression or resolution issue within Figma. Have you tried uploading the video in a higher resolution or a different format? Sometimes, optimizing the file before uploading (example reducing compression) can help improve playback quality.
I’m having the same issue. Never had any problems with video quality before, but now Figma compresses everything to the point where the quality is gone. I’ve tried different ways to fix it (keeping the video under 10MB, using webm, mp4 with h264, h265, av1), but nothing works. These are short 1080p videos that used to look super sharp, but now they’re pixelated and low quality. It’s just looks awful.
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