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Dear Figma Team,After updating to the latest software version, I’ve encountered a critical bug that severely impacts workflow. The issue is as follows:When using a master component containing multiple nested elements (including many sub-components from other components with deep hierarchies), both the Figma desktop client and web version freeze completely upon copying, instancing, or duplicating this master component. All functionality becomes unresponsive for approximately 30-60 seconds until the operation completes.Additionally, editing this master component (e.g., modifying text/data, toggling element visibility) results in extreme lag and unresponsiveness. This issue significantly disrupts productivity, especially in complex design systems.Steps to reproduce: Create/use a master component with deeply nested sub-components. Copy/instance/edit the component. Observe UI freeze and lag. Requesting urgent prioritization for this performance regression. Thank you for your attention!

Hello, I lost access to some of my documents since the last update that limit the free plan to 3 documents. What I want to know is whether I can regain access to the documents at least in view mode as a considerable amount of work went into them.I hope you can solve the problem.Thank you 

The Right and Center align text keyboard shortcuts work but the left align one does not. Anyone else find this issue?  

I’m trying to export images with rounded corners, but for some reason, the image fill renders transparent when in a frame or in an image layer with rounded corners. I even added a color fill below the image fill, and that color fill is rendered, but not the image fill. I can’t share access to my Figma file since it is for a sensitive client project, but I hope these screenshots can provide sufficient details. Anyone got advice?When exporting an image with rounded corners, the image fill renders transparent.When exporting an image with regular/square corners, the image fill renders normally and exports normally.When exporting an image with rounded corners, the image fill renders transparent yet the color fill added behind it renders normally—it’s just the image that does not render in the export. 

I am building out a 2-level navigation sidebar. I have a button that does this:IF A and B {Do X}IF A and C {Do Y}The button stops working entirely unless I remove one of the statements. Using the ELSE statement is entirely useless as it breaks the next IF statement. What is the point of prototyping using conditional statements if when using more than one it breaks?

I changed the email associated with my Figma account. I am leaving the company, so I switched it to an alias email that the company set up and now I can’t log back to the desktop app. It will only allow login through the browser. 

I was working on a project, slept my computer for4 some minutes, woke my computer up, saw the project for about a second before figma restarted on it’s own and now i can’t find the project anywhere.

Hi! Is anyone else having issues with the backspace or delete key when typing in the text box? I’ve been having this issue for 2-3 days now. I even restarted my computer thinking it was an issue with macbook. Thank you! 

Hi guys! Just to say that the pdf export feature not always works well with large files. The best way to export is on desktop application but at least should have a loading bar, otherwise people will think the app crashed.

The option for auto height on a text box has completely disappeared. Where has this gone to?

Elements such as icons and text disappear when you copy a mock into another file. Also some properties seem to change.All libraries used are already added in the file and weird thing is that the components would be visible when you initially copy-paste the mocks but then somehow become invisible at some point later-on. You can see the components in the layers list and see their boundary when you hover but they don't appear on screen.They however become visible when you detach the components of which is by far an ideal solution.Please help. This is urgent for our shipping deadline

After merging our big navigation component, the component completely changed layout (Auto layout, spacing, text alignment, padding) and duplicated some layers in different levels of the larger component.Component in branch:Component after merging to master: Component after merging used in the navigation with padding and allignment completely changed: This seems to be a critical bug, Even after fixing the errors in the master component, after merging other unrelated branches that did not touch this component the errors reemerged.

When I try organising my favourites in sections the projects always jump out of the folder.

Hi I have created a somewhat basic slider as a component. It contains different variants. Slider component - regular width When I try to make an instance of the component wider, it doesn’t behave as expected: Scaled slider component But if I detach the component the scaling works? Detached component - scaled What makes it even more strange is that if I then make the detached instance into a component again it still behaves as expected? But then it is its own main component. Detached component made into a component gain and scaled What might I be missing here? Thanks

I am noticing in Figma UI3, that not only are my variables aren’t linking to elements, but they’re not updating whenever I make an update. Why is that? I’ve tried restarting my computer, etc., nothing happens.Is there a preference setting available that I can make to change this?

When applying mode-aware variables to layers having aspect ratio locking in place, when switching to a non-default variable mode, autolayout gets confused.Example file:  

Hello everyone, I have downloaded Figma to use in this version of my laptop but it is not opening. Any dialog is popping up saying that Figma is not compatible with this version. When I click the Figma icon in the applications folder to opening, it just stays jumping on the navbar donw the page and never opens. I hope somebody can help please. I don´t is anything related with some system permissions but a dialog to login should come up.

On a macbook pro 2.3 GHz 8-Core Intel Core i9, running Sequoia 15.1.1For the last month or so I’ve noticed performance issues with the Figma app. Files open slower, pages take longer to load up for the first time and when I’m sharing my screen over a Microsoft teams call the performance is near shambolic! The files lag and are slow to respond to movements. Anyone else facing similar issues?

HiI want to turn the Simplify instances off for +400 components at once but it’s impossible!But it was possible to turn this one with one action. What can I do?

For several days now, masked rasters have been scaling to fit the width of the mask, FIT to mask size. It's ridiculous. Macos SEQUOIA 15.0 (24A335), FIGMA 125 0 8, IMAC 2017 

First rectangle with radius 40Second rectangle with radius 0Result of subtractionDear Figma team, I hope you are doing well, I have found an issue when I have tried to subtract rectangle with radius 40 with another rectangle with radius 0, I expect the subtraction will be with the same radius “40” but I found one edge with 40 radius and the other one with 0 radius.Another notice when I rotate the rectangle “with radius 40” 180 degree and then I subtract it from the rectangle “with radius 0” the result of subtraction was the two edges with radius 0.Rotate rectangle 180 degreeResult of subtraction after rotationI hope guys that you fix this problem.ThanksAloloGamer

Dear Figma Support Team,I hope you’re doing well. I’m reaching out regarding two critical issues I’m experiencing with my Figma Community files:Lost Files – I recently noticed that all my files on the Figma Community have disappeared. I can no longer access them, and they are not visible on my profile. Reupload Issue – When I try to reupload the files, I encounter an error preventing me from restoring them.These files are essential to my work, and I’d greatly appreciate your assistance in recovering them or understanding what went wrong. Please let me know if you need any additional details to investigate this further.link: figma.com/@mqdesigns Looking forward to your prompt response.

I am working on a project that involves pixel art. Due to the nature of the project, it is important that assets exported by Figma are unaltered from their original source images. Until recently, there were no problems: Figma exported PNGs identical to the assets originally uploaded.However, today we have discovered the any new file uploaded to Figma is being exported with pixelated results.Here are screen shots showing the difference between the source image and the one Figma exports. As you can see, the Figma-exported file appears to have been anti-aliased or gone through some other image processing that has generated a large number of new pixels in new colours/transparencies. If you look at the palette on the right, you can see that the original image only contains a handful of colours, while Figma’s new image contains many, many more. These differences might not be apparent when exporting, say, a photograph--but they are very obvious on these small pixel art PNGs.At first I thought

I have disappeared a new rounded interfaceHow to return it, it appears only if you turn the panels. There is a new interface in the settings How to returnHow to return 

I created variables for font sizes and line height. I then created styles that use those variables. An issue is present if you have different styles for mobile and desktop. Styles the first values for the first mode listed which leads to incorrect values displayed. In the attached video you can see the font size and line height are are 48 & 51.5, but the values displayed in the style section are 54 & 54. Detached style displaying font size 48 & line height 51.5 Style showing font size 54 & line height 58